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ZazzleReviews 12,548

4.5

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From the business

Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.


zazzle.com
Founded in 2005
Redwood City, CA, United States
+340
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Zazzle Reviews Summary

Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 6 days

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Texas
1 review
0 helpful votes
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Excellent service
February 21, 2025

I loved how they took care of every detail
Thanks 😊
I really satisfied with my order

Date of experience: February 11, 2025
Illinois
1 review
0 helpful votes
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Zazzle: None Better!
February 21, 2025

Liked being able to custom design the product. First-time for me. Came out perfect!

Date of experience: February 11, 2025
Texas
1 review
0 helpful votes
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I wanted to pursue you think the individual who helped me out with the invitations the product is outstanding the coloration and the placement of everything of how the invitation is as beautiful just what I wanted for my babies birthday party invite send out thank you so much!

Date of experience: February 11, 2025
Virginia
1 review
0 helpful votes
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Always great service!
February 21, 2025

I'm very used Zazzle several times now and every time has been super easy to build what I need then have it printed and shipped. Fast, great quality, never any issues!

Date of experience: February 5, 2025
New York
1 review
0 helpful votes
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Great service!
February 21, 2025

Thank you so much for making my wedding invitation experience amazing! I got the order promptly.

Date of experience: February 11, 2025
New York
2 reviews
0 helpful votes
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I love my mug, but...
February 21, 2025

I ordered a 15 ounce mug and paid extra for it, but the mug I received is much smaller.

Date of experience: February 11, 2025
California
1 review
0 helpful votes
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So cute, I loved it!
February 21, 2025

Had an awesome experienced, good quality. Super fast shipping. Would definitely order again.

Date of experience: February 11, 2025
California
1 review
0 helpful votes
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Great work done quickly
February 21, 2025

I wanted something personalized and zazzle had tons of options. I needed it fast and they were able to accommodate

Date of experience: February 11, 2025
Rhode Island
1 review
0 helpful votes
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Labels
February 21, 2025

Quick service and delivery. Love the labels with the ocean 💙

Date of experience: February 11, 2025
Illinois
1 review
0 helpful votes
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Nice quality purchases
February 21, 2025

Easy ordering and fast delivery, nice choices to select from.

Date of experience: February 11, 2025
Utah
1 review
0 helpful votes
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Exactly what we wanted
February 21, 2025

We wanted a template that fit us and this jumped out to us the moment we saw it!

Date of experience: February 11, 2025
Texas
1 review
0 helpful votes
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Wondeful Site
February 21, 2025

Easy to customize and so many different way to do it and very affordable. Will buy again!

Date of experience: February 11, 2025
Virginia
1 review
0 helpful votes
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Business cards
February 21, 2025

I purchased some business cards from y'all. The quality is not what i was hoping it would be. Cards are very thin and look/feel cheap. I ordered some off vista print before y'all and the quality was a lot better. Honestly disappointed considering i spent $69 for 100 business cards.

Date of experience: February 11, 2025
California
1 review
0 helpful votes
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Great service!
February 17, 2025

Great experience. The invitation turned out beautifully! I am very happy. Highly recommend zazzle!

Date of experience: February 7, 2025
Massachusetts
1 review
0 helpful votes
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Affordable and convenient labels
February 17, 2025

Printed my own lip balm labels first time around, last time I managed with much frustration. This time I ordered labels. I'm so pleased with the quality and style, at such an affordable price.

Another excellent purchase at Zazzle!

Date of experience: February 7, 2025
New York
1 review
0 helpful votes
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Very easy to pick through the various options. Settled on a basic but well executed card for my thank you notes. Shipping was a bit high for my 200 card order but overall process was simple and pleased with the result.

Date of experience: February 7, 2025
Montana
1 review
0 helpful votes
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Good quality
February 17, 2025

Love the prints that we ordered. I thought the price with the discount was reasonable. The basic envelopes are pretty thin and a little see through but fine. You can obviously upgrade if you want.

Date of experience: February 7, 2025
Texas
1 review
0 helpful votes
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Birthday Invites
February 17, 2025

Great! The invitations came out perfect! They are absolutely adorable!

Date of experience: February 7, 2025
Virginia
1 review
0 helpful votes
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Great service
February 17, 2025

Your site offers Fast and efficient service. I would definitely use it again

Date of experience: February 7, 2025
New York
1 review
0 helpful votes
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Speed Delivery
February 17, 2025

Easy to use, good quality, and quick delivery!

Would recommend

Date of experience: February 7, 2025