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Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.
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Your products are great. Everything was on time. Great experience. Thank you
Good quality. Super cute- able to personalize as needed. Quick delivery.
I loved the baby shower invites that I ordered! Out was super easy to order and they look just like the proof! I will def use them again!
The invitations I ordered are great quality. They look very nice and they came within a week
The shirts I ordered are ok but I was expecting a little better quality for the price and for my order to arrive at one time since it was placed at the same time. However one shirt arrived a week before the other.
Very good and quality i love it money spent well! And package came very fast
Quick shipping. Easy editing to make my invitations personal and to my liking. Quality was great as well
I was invited to a wine tasting networking event and I needed business cards. Zazzle was my best choice. They provided the right texture, font, and fast delivery. I will recommend Zazzle 100%.
My business cares were delivered as promised and I am satisfied with the quality, timeliness and service of the product.
Very pleased order of Snoopy mug arrived on time and was appreciated by my friend. It was for her birthday gift, and I liked how different it was to have Snoopy riding a bicycle.
**Delivery charge excessive.
**The Anniversary card was bent.
Love zazzle, my go to for invitations and thank you cards! Website is easy to use!
Experience was great, exactly what I was looking for and came very fast! Thank you!
Great quality, price, and timely shipping! I would recommend!
The invitations arrived on time with some damaged envelopes. That might have been due to UPS handling, though. The cards themselves are stunning. Photos turned out really well. So crisp!
Product was incredible everything i asked for and more. It definitely exceeded my expectations
I always use Zazzle for invitations, and have for several years! Great quality and prices.
Answer: Typically 24 hours. This is not counting weekends, unfortunately. Can you please message us if you need assistance on an inquiry?
Answer: I would suggest emailing also. I've never had to wait at all via phone; yet, since you have, try email. Don't despair. They WILL help you.
Answer: Usually they take about a week, BUT on my recent (11/29) Christmas card order, they've taken two weeks now and zero so far! Not good. I need to get these cards out very soon. Also, they don't bother to make customers service open on weekends (just for the Christmas rush). I get the feeling they are pretty unreliable, inflexible, etc. Not good.
Answer: Zazzle is a Print on Demand company. All designs are printed when ordered. You would want to make your customization's to the product, then add it to your cart to place your order.
Answer: Good luck I haven't heard back from any of my inquiries either
Answer: You probably will get the most accurate answer by calling Zazzle. I use Zazzle Black, and everything I've ordered (I think I have a 30 page Order History) has always arrived promptly; however, keep in mind that it has to be made before it can ship, so I believe I get a general arrival date - not a guarantee. Again though, it has always been prompt and on the mark as far as the tracking date.