Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.
This summary is generated by AI, based on text from customer reviews
It was very easy to assemble the invitation style I wanted and I received my order within a timely manner!
Experience itself was good in the ordering process. I just wish that more input would have been provided when it is clear the lettering color could have more contrasting in color to the background color of the t-shirt. The lettering is hardly visible.
Thanks-
I ordered two ornaments. They arrived on time and the information is accurate. The color quality is poor and the personalization is so light it's hard to read. Very disappointed.
I wanted to add something to the invitation after I pay for it, but the invitation came without these changes. I couldn't find a way to contact them. Other than that its good to make your invitations.
I am beyond happy with my purchase of Edgar Degas postcards. I ordered more after seeing the quality of the pictures. The colors are vibrant and exactly as shown in the photos.
It was simple process for me as I basically was duplicating an order that a colleague had placed.
I put a custom design on four different shirts and they arrived in a timely manner, they looked like they supposed to and the sure quality is great. I was able to take them out of the package and wear them right away. Overall, it was a great experience, even after having to have it shipped to a remote address
Everything was easy to use. If I was to offer advice it would be to add additional stock choice like heavier
Paper to choose from.
I ordered baseball cards for my 12 year old son and the process was super easy. The design came together quickly and the customizable features were awesome. The cards were created and shipped quickly and even arrived a day earlier than expected.
High quality save the dates, came exactly how they looked online.
I buy name plates for all my staff! They are beautiful and I receive them quickly!
I have ordered these stickers twice, and twice I received square, instead of round stickers.
Just as ordered. Easy to design. Arrived quickly. Beautiful envelopes
Wonderful buying experience from Zazzle, can't wait to buy more items
The design was easy, and the product turned out easily. Overall, highly recommend.
It was our 3rd annual family event. Everyone loved the collage of pictures. It was clear and arrived on time. Thank you very much
Quickly shipped and great quality! Would definitely order through Zazzle again!
Product is exactly as described. Fast shipping. No hassles! Highly recommended
I loved the quality of the product, but the envelopes arrived without the return address printed on them. I paid as much for shipping as I did the product because I needed them quickly to meet a deadline. I had to do return addresses manually. I would appreciate being partially refunded. Thank you.
Answer: Typically 24 hours. This is not counting weekends, unfortunately. Can you please message us if you need assistance on an inquiry?
Answer: I would suggest emailing also. I've never had to wait at all via phone; yet, since you have, try email. Don't despair. They WILL help you.
Answer: Usually they take about a week, BUT on my recent (11/29) Christmas card order, they've taken two weeks now and zero so far! Not good. I need to get these cards out very soon. Also, they don't bother to make customers service open on weekends (just for the Christmas rush). I get the feeling they are pretty unreliable, inflexible, etc. Not good.
Answer: Zazzle is a Print on Demand company. All designs are printed when ordered. You would want to make your customization's to the product, then add it to your cart to place your order.
Answer: Good luck I haven't heard back from any of my inquiries either
Answer: You probably will get the most accurate answer by calling Zazzle. I use Zazzle Black, and everything I've ordered (I think I have a 30 page Order History) has always arrived promptly; however, keep in mind that it has to be made before it can ship, so I believe I get a general arrival date - not a guarantee. Again though, it has always been prompt and on the mark as far as the tracking date.