Zazzle has a rating of 4.5 stars from 11,385 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Zazzle most frequently mention great quality, fast delivery and business cards. Zazzle ranks 1st among Stationery sites.
I absolutely love the invitations that I got! I wish I had found these sooner and ordered them for my wedding invitations, rather than just the reception ones! Plus shipped super quick! Would definitely recommend and order again!
I was looking for some Ukraine/Canada buttons or banners and I found Zazzle! The buttons I ordered are exactly what I wanted. Not too big, beautiful accurate coloring. I love them. And they arrived so quickly!
My daughter was obsessed with a few songs as a child. I was able to have a hoodie made to with those song titles on it. I had been looking for a long time to have that done. Then I found Zazzle! Thank you!
GREAT results using Zazzle to self-design high quality thank you's for local businesses sponsoring my kids' swim team. Super easy to use website, lots of options, & great results at great prices. Will definitely use Zazzle again!
Received my stamp very quickly very nice stamp ordered extra ink pads should I ordered larger ones as I ordered too big of a stamp actually for doing my sewing projects and stamping my seal but my fault but I'm reordering same stamp but smaller
The labels came in 8" x 8" and 3" x 3" — I assumed that was inches and do not feel the smaller ones were 3 x 3. The smaller labels were so small that you could not even read the print and were unusable. Some of the writing was on top of itself. I feel like I should have been contacted to discuss this issue. Overall not satisfied with the product and a waste of money as I can not use them.
I recently tried Zazzle for some new wardrobe pieces, and I'm genuinely impressed! The variety of designs is incredible—there's something for everyone, from quirky prints to elegant, minimalist styles. The customization options are also a big plus, allowing me to add a personal touch to the pieces. The quality of the fabric is decent, and the fit is generally true to size. I appreciate how easy it is to create a unique design that reflects my personality. Plus, their shipping was faster than I expected, and everything arrived in great condition. If you're looking for one-of-a-kind, customizable clothes with a bit of creative flair, Zazzle is definitely a great option!
I ordered the red, black and green 2 inch button. First of all the colors were uneven and the button itself had a white circular scar on it ( very unsightly). This item mailed to me was unsatisfactory. How in the blazers did you look at this button and decide to send it anyway? I will never order another item from your company again. I will take the "L" and move on?
Hi James,
I'm really sorry to hear about the issues with your recently placed button order, but rest assured that we'll be more than happy to look into that for you and get this resolved. I have now sent you an email so I may look into the matter further and provide you with a suitable resolution. I look forward to your reply and getting to the bottom of this.
Kindest regards,
Jordan
I've ordered these same cards several times and each time the color is different. Being that Zazzle is a marketing company, I would wish to think they know how branding and colors work and how important it can be to a business. I also ordered the exact same cards and one of the 2 boxes has paper shreds on the sides that I have to pick off and the same box, the card isn't squared on the card. There's a white frame around the edge of it. This is not professional looking at all.
Hi Crystal,
I'm sorry to hear that your business cards were not printed in the color you were expecting and were not correctly cut. I will be reaching out to you shortly by email to look into this issue further and provide you with a suitable resolution. I look forward to hearing from you.
Kind regards,
Craig
I would like to return the item ordered for a replacement. In the preview, the product looked great. When I received the product it appeared much darker and my head was CUT OFF in the business card photo! I'm not sure how this product made it out of the warehouse! I look forward to a response as to how to best proceed with a replacement. Thank you
Molly
Hi Molly,
I'm very sorry to hear that your business cards didn't live up to what you were expecting. That is certainly not the customer experience we strive for. I will be looking into this issue for you and will reach out by email shortly to provide further assistance. I look forward to hearing from you and resolving this promptly.
Kind regards,
Craig
Came at a good time, but shipping for that good time was very expensive. Additionally, the final prints came off-centered. Luckily, it was a small event so it was fine, if it were a bigger/ more important event I would have had to re-order.
We liked the fact that we could add our design. It was a little tricky to navigate the program, but once we figured it out, it all worked out. Once we received the bag, we were disappointed that the canvas tote bag was not made of a heavier / sturdier fabric. We felt it was overpriced.
Hi,
The cardboard packaging caused my custom wedding napkins to bend and sink in. I ordered 500 of them and they are mostly all bent and deformed :(
When I took a few napkins out and placed them on my table, they are very obviously arched. It looks very unaesthetic. I will attach photos so you can see what I mean.
My wedding day is 5/25/25. I have some time to re-order napkins. I loved my custom design with Zazzle but I'm worried to order again from them. Their packaging strategy caused my napkins to be deformed. Hoping that customer service sees this and can rectify the situation.
Hi Christine,
I'm really sorry to hear about the issues with your recently placed napkin order, but rest assured that we'll be more than happy to look into that for you and get this resolved. I have now sent you an email so I may look into the matter further and provide you with a suitable resolution. I look forward to your reply and getting to the bottom of this.
Kindest regards,
Jordan
Adding a QR cod generator would have helped in my situation, one-stop-shop - I had to go to different website to select that, but if you had it already on your site it would have help speed the process for me
The mug is just OK. The total price with tax/shipping is to expensive discount or not. Mug printed darker than the image uploaded. If I ever use this service again, I'd apply an overall "lighten-brighten" to the image to improve the product appearance.
Good experience I was looking for quality yet different cool looking sports Tee Shirts for my teenage grandson. Zazzle is the place to search and order.
The custom stickers I ordered looked better and were better quality than I expected! Perfect for a water bottle or anything else that might get wet. Vibrant color and clarity, too!
Creating a special pin was very easy and arrived quickly. Price was great too! I've recommended your service to friends/coworkers. Keep up the great work!
I've used them before. I'm a returning customer. I'm always happy with the end product, when I use Zazzle. Easy and user friendly way to get perfect invitations or announcements for any occasion.
There were no instructions on how to use the app to fill in what you wanted the invites to say. Thank God I ended up taking the time to try to figure everything out because my mother almost ordered my baby shower invites with someone else's name on the front since everything was filled in and had to be changed per preference the way to switch between the front and the back of the invites was not clear. I feel like many people have probably waisted their money and order invites while making this mistake.
Hi Amber,
I'm really sorry to hear about the issues with designing your order, but rest assured that we'll be more than happy to look into that for you and get this resolved. I have now sent you an email so I may look into the matter further and provide you with a suitable resolution. I look forward to your reply and getting to the bottom of this.
Kindest regards,
Jordan
Answer: Typically 24 hours. This is not counting weekends, unfortunately. Can you please message us if you need assistance on an inquiry?
Answer: I would suggest emailing also. I've never had to wait at all via phone; yet, since you have, try email. Don't despair. They WILL help you.
Answer: Usually they take about a week, BUT on my recent (11/29) Christmas card order, they've taken two weeks now and zero so far! Not good. I need to get these cards out very soon. Also, they don't bother to make customers service open on weekends (just for the Christmas rush). I get the feeling they are pretty unreliable, inflexible, etc. Not good.
Answer: Zazzle is a Print on Demand company. All designs are printed when ordered. You would want to make your customization's to the product, then add it to your cart to place your order.
Answer: Good luck I haven't heard back from any of my inquiries either
Answer: You probably will get the most accurate answer by calling Zazzle. I use Zazzle Black, and everything I've ordered (I think I have a 30 page Order History) has always arrived promptly; however, keep in mind that it has to be made before it can ship, so I believe I get a general arrival date - not a guarantee. Again though, it has always been prompt and on the mark as far as the tracking date.
Hi Pamela,
I'm very sorry to hear your labels didn't meet your expectations. That's certainly not the customer experience we strive for. I will be following up with you shortly by email to provide you with a suitable resolution. I hope we can resolve this promptly.
Kind regards,
Craig