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Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.
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Ordered custom shirt d asks received it within 4 days… a miracle in my book… thanks so much!
I received exactly what I ordered for a reasonable price and in a timely manner.
Arrived in timely manner and it looks great!
Thank you! Thank you!
Great on time shipping beautiful products i will order again
Fast and easy. Always a pleasure to deal with this company. Would recommend to anybody who needs to get business cards done.
It was a simple action on this site. Printing was very good, and quick delivery.
My Zazzle experience was wonderful. The personalization experience could have been better, but everything turned out as expected and for a great price.
Did great and came in at a good time. I'd I need anything more I will be sure to use this service again
It was fine. I was satisfied with the box the invitations were shipped in this year. Last year Zazzle used a cardboard envelope and it ripped open and I received just the envelopes and not the invitations. I had to hunt the mail carrier down and thankfully they fell out in her mail truck.
I loved that we were able to customize our invitations! We were able to add pictures, a QR code to our wedding website, and change the font!
Nope xxx xxx. Xxxxxxxxxx cxxxxxxxxx cccxxxxxxx. Cccxx. Cxxxx
The shirt of my late pup came out great and was a good way to keep his memory alive.
My daughter was obsessed with a few songs as a child. I was able to have a hoodie made to with those song titles on it. I had been looking for a long time to have that done. Then I found Zazzle! Thank you!
Easy to design, easy to order, and beautiful upon arrival. Will definitely be a return customer.
Was looking for iconic snake cut to pieces and was surprised to see so many options
My clients love my new business cards, they are high quality- thick, good image quality and vibrant colors. I love them! Great customer service, Zazzle followed up twice to make sure I received my order on time (I did) because the delivery driver for UPS did not mark the package as delivered.
Answer: Typically 24 hours. This is not counting weekends, unfortunately. Can you please message us if you need assistance on an inquiry?
Answer: I would suggest emailing also. I've never had to wait at all via phone; yet, since you have, try email. Don't despair. They WILL help you.
Answer: Usually they take about a week, BUT on my recent (11/29) Christmas card order, they've taken two weeks now and zero so far! Not good. I need to get these cards out very soon. Also, they don't bother to make customers service open on weekends (just for the Christmas rush). I get the feeling they are pretty unreliable, inflexible, etc. Not good.
Answer: Zazzle is a Print on Demand company. All designs are printed when ordered. You would want to make your customization's to the product, then add it to your cart to place your order.
Answer: Good luck I haven't heard back from any of my inquiries either
Answer: You probably will get the most accurate answer by calling Zazzle. I use Zazzle Black, and everything I've ordered (I think I have a 30 page Order History) has always arrived promptly; however, keep in mind that it has to be made before it can ship, so I believe I get a general arrival date - not a guarantee. Again though, it has always been prompt and on the mark as far as the tracking date.