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Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.
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It was easy to customize the product, however when choosing a different thickness for the binder and you make a change to the design before checkout, it goes back to the default. I realized this after I already ordered and saw it was back to 1-inch.
I like the post cards. They are beautiful. I wish they had a line down the center to delineate where to put the text versus the address. Price was right and arrived quickly.
Arrived in time. Photos weren't as sharp or clear as I'd like but overall I'm quite pleased with purchase. Perhaps they would look better on a slightly smaller card. I wish they would offer a smaller version. It's pretty big when you see it in person!
I found the site a little complicated but I figured it out. I actually thought there was some real sparkle on the badges so was little disappointed that there was not.
I ordered a custom foam board sign from here. I had originally chosen to order from staples and had waited 2 weeks. This was super quick and was here in 4 days after my order. I'm very grateful as I had to make a last minute change to my table seating chart and couldn't wait a week to two weeks for the new sign.
Ordering was no problem, site easy to maneuver. Received timely. Only complaint was envelope was not sealed, lucky nothing fell out or got dirty. Happy with the quality of the return labels.
My friend who used zazzle recommended it for me and I was able to create exactly what I wanted and envisioned, it was a fun and easy process and very affordable
Ordered these cards on Friday the 3rd and received them on the 9th. They came out exactly as we designed them and look amazing. We will definitely be ordering more and the comments that we have gotten about them already is incredible. Everyone asked who did them and how much. The price is very reasonable and the quality is better than any I have used before.
A friend of mine wanted glitter for her business card. It was easy to find Zazzle online. It was interesting and creatively fun to help design a card that was unique and classy. The price was very reasonable and when she received her order, she was thrilled that they looked like just what she wanted. A great experience.
I ordered a photo blanket on Sept. 21 as a gift for an Oct. 6 birthday. I was happy that the blanket arrived several days before Oct. 6. While selecting photos for the blanket, I was notified that some of the pictures may not come out clearly due to their sizes. I chose not to edit the pics because I was afraid that could make them worse. After leaving the pics as they were, I was pleasantly surprised by the turnout of the blanket. The pics are all clear and my family loves it!
While searching for wedding Thank You cards, I found the perfect ones. They were exactly what my daughter in law was looking for. The cards were very easy to modify and only took a few minutes.
We ordered 2.5"x3" cards with thanks you notes on one side and a recipe on the back. They printing was excellent quality and they arrived days before planned!
I decided to purchase this mug for my supervisor, who had to move to a different warehouse, and came across this website. I had zero issues ordering it, and the mug arrived quicker than expected. Definitely would recommend it if you're looking for this particular mug.
This site offers so many great choices for customizing my canning labels. However, I ordered the 3" labels for my jam jars and they are too big for the standard Bell canning lid. Hence, my name gets cut off! Disappointing. I also tried the smaller labels, but they are very hard to read as they are really small.
Although the personalized Birthday card came earlier than expected, I did not like the print out if the picture that was used. The photo I used was crisp and sharp. However, the picture came printed out very blurry.
Hi James,
I'm really sorry to hear about the issues with your recently placed card order, but rest assured that we'll be more than happy to look into that for you and get this resolved. I have now sent you an email so I may look into the matter further and provide you with a suitable resolution. I look forward to your reply and getting to the bottom of this.
Kindest regards,
Jordan
This card is exactly as it was shown. They are nice and thick and the quality is very good. It's perfect for what I wanted them for. Love this card!
Answer: Typically 24 hours. This is not counting weekends, unfortunately. Can you please message us if you need assistance on an inquiry?
Answer: I would suggest emailing also. I've never had to wait at all via phone; yet, since you have, try email. Don't despair. They WILL help you.
Answer: Usually they take about a week, BUT on my recent (11/29) Christmas card order, they've taken two weeks now and zero so far! Not good. I need to get these cards out very soon. Also, they don't bother to make customers service open on weekends (just for the Christmas rush). I get the feeling they are pretty unreliable, inflexible, etc. Not good.
Answer: Zazzle is a Print on Demand company. All designs are printed when ordered. You would want to make your customization's to the product, then add it to your cart to place your order.
Answer: Good luck I haven't heard back from any of my inquiries either
Answer: You probably will get the most accurate answer by calling Zazzle. I use Zazzle Black, and everything I've ordered (I think I have a 30 page Order History) has always arrived promptly; however, keep in mind that it has to be made before it can ship, so I believe I get a general arrival date - not a guarantee. Again though, it has always been prompt and on the mark as far as the tracking date.
Hi Linda,
I'm really sorry to hear about the issues with your recently placed order, but rest assured that we'll be more than happy to look into that for you and get this resolved. I have now sent you an email so I may look into the matter further and provide you with a suitable resolution. I look forward to your reply and getting to the bottom of this.
Kindest regards,
Jordan