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ZazzleReviews 12,380

4.5

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From the business

Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.


zazzle.com
Founded in 2005
Redwood City, CA, United States
+340
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Zazzle Reviews Summary

Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 6 days

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Pennsylvania
1 review
0 helpful votes
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Owner
October 20, 2025

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Date of experience: October 10, 2025
Pennsylvania
1 review
0 helpful votes
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Great product
October 19, 2025

It was easy to customize the product, however when choosing a different thickness for the binder and you make a change to the design before checkout, it goes back to the default. I realized this after I already ordered and saw it was back to 1-inch.

Date of experience: October 9, 2025
California
1 review
0 helpful votes
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Affordable
October 19, 2025

I like the post cards. They are beautiful. I wish they had a line down the center to delineate where to put the text versus the address. Price was right and arrived quickly.

Date of experience: October 9, 2025
GB
1 review
0 helpful votes
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Birthday card
October 19, 2025

Arrived in time. Photos weren't as sharp or clear as I'd like but overall I'm quite pleased with purchase. Perhaps they would look better on a slightly smaller card. I wish they would offer a smaller version. It's pretty big when you see it in person!

Date of experience: October 9, 2025
New York
1 review
0 helpful votes
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**
October 19, 2025

**********************

Date of experience: October 9, 2025
Texas
1 review
0 helpful votes
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Nice name badges at a great price.
October 19, 2025

I found the site a little complicated but I figured it out. I actually thought there was some real sparkle on the badges so was little disappointed that there was not.

Date of experience: October 9, 2025
Washington
1 review
0 helpful votes
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Really great experience
October 19, 2025

I ordered a custom foam board sign from here. I had originally chosen to order from staples and had waited 2 weeks. This was super quick and was here in 4 days after my order. I'm very grateful as I had to make a last minute change to my table seating chart and couldn't wait a week to two weeks for the new sign.

Date of experience: October 9, 2025
Arizona
1 review
0 helpful votes
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Feedback on return label experience
October 19, 2025

Ordering was no problem, site easy to maneuver. Received timely. Only complaint was envelope was not sealed, lucky nothing fell out or got dirty. Happy with the quality of the return labels.

Date of experience: October 9, 2025
Wyoming
1 review
0 helpful votes
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Excitement in a tiny box
October 19, 2025

My friend who used zazzle recommended it for me and I was able to create exactly what I wanted and envisioned, it was a fun and easy process and very affordable

Date of experience: October 9, 2025
Virginia
2 reviews
0 helpful votes
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New Business Cards
October 19, 2025

Ordered these cards on Friday the 3rd and received them on the 9th. They came out exactly as we designed them and look amazing. We will definitely be ordering more and the comments that we have gotten about them already is incredible. Everyone asked who did them and how much. The price is very reasonable and the quality is better than any I have used before.

Date of experience: October 9, 2025
North Carolina
1 review
0 helpful votes
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Glitter Design is Fine
October 15, 2025

A friend of mine wanted glitter for her business card. It was easy to find Zazzle online. It was interesting and creatively fun to help design a card that was unique and classy. The price was very reasonable and when she received her order, she was thrilled that they looked like just what she wanted. A great experience.

Date of experience: October 2, 2025
Sri Lanka
1 review
0 helpful votes
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Just what I was looking for
October 15, 2025

I ordered a photo blanket on Sept. 21 as a gift for an Oct. 6 birthday. I was happy that the blanket arrived several days before Oct. 6. While selecting photos for the blanket, I was notified that some of the pictures may not come out clearly due to their sizes. I chose not to edit the pics because I was afraid that could make them worse. After leaving the pics as they were, I was pleasantly surprised by the turnout of the blanket. The pics are all clear and my family loves it!

Date of experience: October 5, 2025
Pennsylvania
1 review
0 helpful votes
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While searching for wedding Thank You cards, I found the perfect ones. They were exactly what my daughter in law was looking for. The cards were very easy to modify and only took a few minutes.

Date of experience: September 25, 2025
Georgia
1 review
0 helpful votes
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Mediocre
October 14, 2025

Pretty but not glossy as I wanted. My price of $20 ended up at $29. Not cool. Shipping $7 and tax. I do not plan to order from you again.

Date of experience: October 1, 2025
Tennessee
1 review
0 helpful votes
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Too small
October 14, 2025

The design I ordered was way too small. I guess I assumed it would fit the wooden stamp block. The quality is good and shipping on time.

Date of experience: October 4, 2025
Zazzle S. Zazzle Rep
1 week ago

Hi Linda,

I'm really sorry to hear about the issues with your recently placed order, but rest assured that we'll be more than happy to look into that for you and get this resolved. I have now sent you an email so I may look into the matter further and provide you with a suitable resolution. I look forward to your reply and getting to the bottom of this.

Kindest regards,

Jordan

New Jersey
1 review
0 helpful votes
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Great quality, quick delivery
October 14, 2025

We ordered 2.5"x3" cards with thanks you notes on one side and a recipe on the back. They printing was excellent quality and they arrived days before planned!

Date of experience: October 4, 2025
Texas
1 review
0 helpful votes
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World's best supervisor mug
October 14, 2025

I decided to purchase this mug for my supervisor, who had to move to a different warehouse, and came across this website. I had zero issues ordering it, and the mug arrived quicker than expected. Definitely would recommend it if you're looking for this particular mug.

Date of experience: September 27, 2025
California
1 review
0 helpful votes
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Love my labels but..
October 12, 2025

This site offers so many great choices for customizing my canning labels. However, I ordered the 3" labels for my jam jars and they are too big for the standard Bell canning lid. Hence, my name gets cut off! Disappointing. I also tried the smaller labels, but they are very hard to read as they are really small.

Date of experience: October 2, 2025
Wisconsin
1 review
0 helpful votes
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Don't use personal pictures!
October 12, 2025

Although the personalized Birthday card came earlier than expected, I did not like the print out if the picture that was used. The photo I used was crisp and sharp. However, the picture came printed out very blurry.

Date of experience: September 30, 2025
Zazzle S. Zazzle Rep
1 week ago

Hi James,

I'm really sorry to hear about the issues with your recently placed card order, but rest assured that we'll be more than happy to look into that for you and get this resolved. I have now sent you an email so I may look into the matter further and provide you with a suitable resolution. I look forward to your reply and getting to the bottom of this.

Kindest regards,

Jordan

Maine
1 review
0 helpful votes
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Beautiful, nice quality cards!
October 12, 2025

This card is exactly as it was shown. They are nice and thick and the quality is very good. It's perfect for what I wanted them for. Love this card!

Date of experience: October 2, 2025