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From the business
Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle Reviews Summary
Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.
This summary is generated by AI, based on text from customer reviews
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Easy to order and the finished product is exactly as I wanted and was promised.
The invitations were perfect! My daughter was so excited to see them
Online order was good, confirmation was good, the t shirt I ordered was a bit too little, i ordered a size up from what the size chart showed, bit it just fits, 100 % cotton, so if I wash it, it will probably shrink
... you asked me to describe my experience. Can't I just make a purchase without having to do a book report about it every time?
It was simple to design my order using the sight, was able to enter my information on the invitation order without too much difficulty
Easy to use and personalize, cute designs and quick to be delivered
They arrived as expected and were in excellent condition. They are beautiful.
Great products and timely service. I'm satisfied and will use zazzle in the future
Timely, beautiful invitations. High quality paper. Thank you so much
Invitations came out beautiful and received very quickly. Very happy with purchase.
Order was very easy to place and it arrived in a decent amount of time. The t-shirt looks fantastic!
I got what I bought very fast and the sit was simple to use and understand
No problems with my order. Everything looks like what I created on the site.
Quality paper arrived timely kept me updated on shipping and tracking info
I would like to return the item ordered for a replacement. In the preview, the product looked great. When I received the product it appeared much darker and my head was CUT OFF in the business card photo! I'm not sure how this product made it out of the warehouse! I look forward to a response as to how to best proceed with a replacement. Thank you
Molly
It was so easy to create wedding invites the way I wanted them! They turned out exactly as I pictured and arrived super quick.
Love how the greeting board to the Wedding Rehearsal turned out.
Very nice Tie 💯 I was surfing the Internet and found your web site
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Molly,
I'm very sorry to hear that your business cards didn't live up to what you were expecting. That is certainly not the customer experience we strive for. I will be looking into this issue for you and will reach out by email shortly to provide further assistance. I look forward to hearing from you and resolving this promptly.
Kind regards,
Craig