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Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.
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I ordered a Currituck Lighthouse coffee mug and tote bag. They arrived quickly and were good quality, a little smaller than I expected.
A wonderful experience all around from ordering, designing, to receiving and mailing. Thank you!
Had to make photo board for Senior graduate activity and I'm not artsy. Uploaded photos from my phone and had it done in 15 min. And it looks better than those that others spent days on!
From start to finish, my order experience was perfect. Easy ordering and no issues receiving fast delivery.
Received my stamp very quickly very nice stamp ordered extra ink pads should I ordered larger ones as I ordered too big of a stamp actually for doing my sewing projects and stamping my seal but my fault but I'm reordering same stamp but smaller
Thanks. This was used at a re-enactment and was crucial to explaining the "Sword that was there"
I used Zazzle to create invitations for a baby shower. There were so many designs to choose from. Adding information to the invitations was seamless. I am very happy with the finished product and would order from Zazzle in the future. The only issue I had was trying to pre-address the envelopes. I could not get the spreadsheet to transfer my addresses, so I just printed out labels on my own, but would have loved to have had them preprinted.
Just what I ordered, I don't know why you're making me write 50 characters worth there's really not much to say they're stickers. So there's your 50 words.
Once we found what we wanted the entire process went smoothly. We updated the information to what we wanted it to say and ordered it. The artwork is beautiful and will go perfectly with our theme.
Exactly as I wanted! They are perfect! I definitely will be using Zazzle again!
Very easy to order and had many size options and samples to choose from
Love how they turned out. Had no problem with the order. Would order again.
Good quality! Showed up as expected. Thank you! Can't wait for everyone to open them.
They had lots of choices and fast response, quality products.
The invitation is beautiful and was sent in a very timely manner
I've been ordering business cards from the same creator for over 10 years and it's always an easy process. I often get compliments on how beautiful and sleek they are. The product has never changed, paper is good quality and durable, and nothing is ever off-center. Orders are shipped promptly so I can continue doing what I do!
Delightful & easy from start to finish. I would recommend to everyone
Answer: Typically 24 hours. This is not counting weekends, unfortunately. Can you please message us if you need assistance on an inquiry?
Answer: I would suggest emailing also. I've never had to wait at all via phone; yet, since you have, try email. Don't despair. They WILL help you.
Answer: Usually they take about a week, BUT on my recent (11/29) Christmas card order, they've taken two weeks now and zero so far! Not good. I need to get these cards out very soon. Also, they don't bother to make customers service open on weekends (just for the Christmas rush). I get the feeling they are pretty unreliable, inflexible, etc. Not good.
Answer: Zazzle is a Print on Demand company. All designs are printed when ordered. You would want to make your customization's to the product, then add it to your cart to place your order.
Answer: Good luck I haven't heard back from any of my inquiries either
Answer: You probably will get the most accurate answer by calling Zazzle. I use Zazzle Black, and everything I've ordered (I think I have a 30 page Order History) has always arrived promptly; however, keep in mind that it has to be made before it can ship, so I believe I get a general arrival date - not a guarantee. Again though, it has always been prompt and on the mark as far as the tracking date.