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ZazzleReviews 12,457

4.5

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From the business

Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.


zazzle.com
Founded in 2005
Redwood City, CA, United States
+340
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Zazzle Reviews Summary

Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 6 days

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Iowa
1 review
0 helpful votes
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Not as expected
April 18, 2025

The labels came in 8" x 8" and 3" x 3" — I assumed that was inches and do not feel the smaller ones were 3 x 3. The smaller labels were so small that you could not even read the print and were unusable. Some of the writing was on top of itself. I feel like I should have been contacted to discuss this issue. Overall not satisfied with the product and a waste of money as I can not use them.

Date of experience: April 8, 2025
Zazzle S. Zazzle Rep
6 months ago

Hi Pamela,
I'm very sorry to hear your labels didn't meet your expectations. That's certainly not the customer experience we strive for. I will be following up with you shortly by email to provide you with a suitable resolution. I hope we can resolve this promptly.
Kind regards,
Craig

Indiana
1 review
0 helpful votes
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Just right!
April 18, 2025

Pleasant shopping experience and quick delivery, happy customer!

Date of experience: April 8, 2025
Florida
1 review
0 helpful votes
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Great Job
April 18, 2025

Quick Delivery and the product is exactly what i paid for!

Date of experience: April 8, 2025
New Jersey
1 review
0 helpful votes
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Great Service
April 18, 2025

Prompt efficient service. They were quick and the website was user friendly

Date of experience: April 8, 2025
New York
1 review
0 helpful votes
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Very pleasant. It was easy to update the sample with the information needed.

Date of experience: April 8, 2025
Delaware
1 review
0 helpful votes
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Grad invitations
April 18, 2025

The invitations turned out great and fast shipping!

Date of experience: April 5, 2025
Alaska
1 review
0 helpful votes
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Success
April 18, 2025

Nothing to add and I don't want to say anything else. This is ridiculous

Date of experience: April 8, 2025
Texas
1 review
0 helpful votes
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Meet and Greet Invitations
April 18, 2025

Easy to order… quick delivery…. I had no issues during the process.

Date of experience: April 8, 2025
New Jersey
1 review
0 helpful votes
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Fast High Quality!
April 17, 2025

Not only did I get my customized product so fast, the quality of it was beyond worth the cost! I highly recommend Zazzle and will definitely be using them again!

Date of experience: April 7, 2025
Tennessee
1 review
0 helpful votes
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Review?
April 17, 2025

What makes you think I have time to answer a survey quit wasting my time I got the product. It was satisfactory a good transaction. I'm happy that artist is happy. Leave me the $#*! alone.

Date of experience: April 7, 2025
Texas
1 review
0 helpful votes
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Bridal Shower Invitations
April 17, 2025

Great quality and it was shipped as sooner than I expected. The price was great. I just love how they turned out.

Date of experience: April 7, 2025
Tennessee
1 review
0 helpful votes
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Great cards
April 17, 2025

Fast shipping, good looking cards. Quick and easy to reorder!

Date of experience: April 7, 2025
Michigan
1 review
0 helpful votes
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Cute
April 17, 2025

Came at a good time, but shipping for that good time was very expensive. Additionally, the final prints came off-centered. Luckily, it was a small event so it was fine, if it were a bigger/ more important event I would have had to re-order.

Date of experience: April 7, 2025
Utah
1 review
0 helpful votes
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Great graphics
April 16, 2025

Came as promised, Nicely printed cards. I like the Bible verses

Date of experience: April 6, 2025
Virginia
1 review
0 helpful votes
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Invitations
April 16, 2025

Our invitations arrived in beautiful condition and before we were expecting them!

Date of experience: April 6, 2025
Minnesota
1 review
0 helpful votes
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Great
April 16, 2025

Loved them they are amazing for my sons graduation. I can't wait for family to see them

Date of experience: April 6, 2025
Michigan
1 review
0 helpful votes
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Great product, arrived quickly
April 16, 2025

I made mugs with individual quotes for each of my family members. They turned out amazing and were very inexpensive. Easy to to online.

Date of experience: April 6, 2025
Iowa
1 review
0 helpful votes
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Shipping
April 16, 2025

I paid the extra shipping costs, and the order arrived after the "free shipping" date.

Date of experience: April 6, 2025
Zazzle S. Zazzle Rep
7 months ago

Hi Carrie,
I'm very sorry to hear your order arrived later than expected. I will be contacting you shortly by email to provide you with further assistance with this order. I look forward to hearing back from you.
Kind regards,
Craig

Utah
1 review
0 helpful votes
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Beautifully amazing
April 16, 2025

I did a poster for my mom's Celebration of Life with my mom, us kids, my mom and dad and the family. The the pictures were put together in a heart shape. It turned out so beautifully

Date of experience: April 6, 2025
Ohio
1 review
0 helpful votes
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Good vintage OBX choices
April 16, 2025

I ordered a Currituck Lighthouse coffee mug and tote bag. They arrived quickly and were good quality, a little smaller than I expected.

Date of experience: April 6, 2025