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Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle Reviews Summary
Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.
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It was easy to personalize the template and make it my own and honor my aunt in such a special way. Shipping was fast and the quality of the project was excellent!
Experience was quick and easy, delivery was faster than expected!
My son and his husband wanted some unique options for their renaissance themed wedding and were having trouble finding something classic but fun. Dazzle had so many options it was hard to pick but finally did and they arrived just days after we placed the order!
I paid extra for expedited delivery, and the product arrived after the promised date. I needed the business cards by a set date, and because they arrived late I was unable to have them for my event.
I ordered the red, black and green 2 inch button. First of all the colors were uneven and the button itself had a white circular scar on it ( very unsightly). This item mailed to me was unsatisfactory. How in the blazers did you look at this button and decide to send it anyway? I will never order another item from your company again. I will take the "L" and move on?
The design template and instructions were easy to follow and the preview of the finished product was very helpful. My invitations arrived quickly and look exactly like I wanted them to look.
The site is very easy to use and designing the t-shirts was fun. The turn around time was very fast and I was very pleased with the final product as well as with the price.
The custom stickers I ordered looked better and were better quality than I expected! Perfect for a water bottle or anything else that might get wet. Vibrant color and clarity, too!
I am pleased with the service provided by Zazzle, Ordering online was easy and everything turned out so good. I love it, Will use this service again in the future.
The invitations and addressed envelopes came quickly and looked great. Will use Zazzle again
My cool shirt was in my mailbox before I thought it would arrive. Good job!
The ordering and design was super easy! Everything came quicker than expected. Would use them again.
My experience was Excellent. Delivery was earlier than expected! Can't beat that.
I've order several things from this company and I've never had a complaint fast shipping and just like I ordered
I appreciate how quit received my order. It was easy to process the postcard online.
The labels came in 8" x 8" and 3" x 3" — I assumed that was inches and do not feel the smaller ones were 3 x 3. The smaller labels were so small that you could not even read the print and were unusable. Some of the writing was on top of itself. I feel like I should have been contacted to discuss this issue. Overall not satisfied with the product and a waste of money as I can not use them.
Hi Pamela,
I'm very sorry to hear your labels didn't meet your expectations. That's certainly not the customer experience we strive for. I will be following up with you shortly by email to provide you with a suitable resolution. I hope we can resolve this promptly.
Kind regards,
Craig
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi James,
I'm really sorry to hear about the issues with your recently placed button order, but rest assured that we'll be more than happy to look into that for you and get this resolved. I have now sent you an email so I may look into the matter further and provide you with a suitable resolution. I look forward to your reply and getting to the bottom of this.
Kindest regards,
Jordan