From the business
Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle Reviews Summary
Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.
This summary is generated by AI, based on text from customer reviews
The card looked great and the delivery was fast. I am sure my wife will love it.
It sucked. I ordered a mass card which took forever to come and paid a ridiculous amt. Of money for shipping. I must have been unconscious when i did that but the best is when i got the card the wrong name was on it. I threw it away, never again.The
I love the format and texture of the invitation. Definitely recommend!
Love these invites. Such an easy process. Template was easy to personalize and the paper upgrade I did was really worth it.
The cards were very high quality. The detail is nice. The matte cards give them a nice modern style. The shopping was very fast and arrived exactly when I needed them
Very pleased with the quality of my purchase and the fact that it was in my hands earlier than expected.
I never hesitate to order from Zazzle. Easy to order (even I can do it) and quick to receive.
We ordered wedding invitations and rsvp cards from them. They came very quickly and were just as nice as advertised on the site. Very happy with our experience.
So easy to drag and drop pictures, a lot of font choices. Great quality! I will order again
Love it very nice Invitations got then just in time for my brother's confirmation and package was great
Very good. Had to cancel an order rider as I missed akenly chose the wrong occasion and received excellent service on the correction to my order. I ordered a gift box and I as a little disappointed it had logo on it. Overall good quality and service.
Perfect! Bride is thrilled! Couldn't have asked for better invitations! Do you do wedding invitations?
Thank you! The invitations are fantastic. My daughter loved them and can't wait to send them out.
Always a great experience with this website, everything always arrives on time or early. Their products are nice quality and reasonably priced. I most recently purchased this pet memorial plaque and it came out absolutely beautiful!
They came out exactly how I wanted them! I can't wait to give them to my bridesmaids!
The ordering was easy and loved how they showed you the final product as you typed in your information. Would use Zazzle again!
We have an upcoming wedding that we will be missing several of our relatives and wanted to honor them. We found this picture that matched our daughter's color scheme to a tee. We edited and placed our order and received it within days. It was exactly what we were looking for and we were extremely satisfied with your product. Thank you for your great service.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi John,
We are very sorry to hear of the issues encountered! Upon reviewing your order, I can see that you elected for our premium shipping method which would explain the higher cost, I do apologize if this was not your intention. We've reached out directly via email to provide you with a resolution!
Thank you,
Ryan