business logo of Zazzle

ZazzleReviews 11,644

4.5

From the business

Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.


zazzle.com
Founded in 2005
Redwood City, CA, United States
+340
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Zazzle Reviews Summary

Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 4 days
California
1 review
0 helpful votes
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Picture frame
May 21, 2022

Thank you so much it was beautiful done. I greatly appreciate the look of the frame.
The only thing would be mice to be a little bigger

Date of experience: May 21, 2022
California
1 review
0 helpful votes
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Everything came quickly and as ordered. Very happy with the results

Date of experience: May 21, 2022
Massachusetts
1 review
0 helpful votes
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Outrageous shipping costs
June 20, 2022

I loved the cards I picked out. I was tired from work while placing my order that was my mistake. Had I recognized that is was going to cost over $15 for shipping I would not have ordered these cards!

Date of experience: May 21, 2022
Zazzle S. Zazzle Rep
over a year old

Hi Samantha,
Upon reviewing your order, I can see you elected for Premium shipping, however it seems this was not your intention! As such, we've reached out to you directly via email to provide a resolution!
Thank you,
Ryan

Pennsylvania
1 review
0 helpful votes
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Excellent with everything. Will be returning. Nice selection of specific category for birthday cards.

Date of experience: May 21, 2022
Texas
1 review
0 helpful votes
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Wedding invitations
May 21, 2022

I love the design. It's perfect. I recommend. 5+stars

Date of experience: May 21, 2022
District of Columbia
1 review
0 helpful votes
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Speedy delivery
May 21, 2022

Great experience! No issues, fast delivery, beautiful outcome!

Date of experience: May 21, 2022
Pennsylvania
1 review
0 helpful votes
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Nice
May 21, 2022

Love them so cute and looking forward to make another purchase soon

Date of experience: May 21, 2022
Minnesota
1 review
0 helpful votes
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Picture
May 21, 2022

It was really nice and it really made me not miss him as much as I did before I got it now I will remember him forever

Date of experience: May 21, 2022
Pennsylvania
1 review
0 helpful votes
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Totally Rad
May 21, 2022

I absolutely loved the invites I ordered. I have already received so many compliments. The quality of the invites are better than expected. Delivery was super fast. Thank you

Date of experience: May 21, 2022
Illinois
1 review
0 helpful votes
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Awesome they delivered fast
May 21, 2022

I ordered invitations and I got them earlier then what it said very pleased

Date of experience: May 21, 2022
California
1 review
0 helpful votes
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Good experience
May 21, 2022

Easy to order, great product, no problems, and quick turnaround time. Definitely recommend for use for any invitations or other products you may need

Date of experience: May 21, 2022
New York
1 review
0 helpful votes
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Save the dates
May 21, 2022

Came faster than expected and as described, Exactly as online

Date of experience: May 21, 2022
Ohio
1 review
0 helpful votes
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Great service
May 21, 2022

I ordered several items for a bridal shower, all arrived as ordered except one. I contacted customer service & a replacement was sent almost immediately! Very happy with everything!

Date of experience: May 21, 2022
Florida
1 review
0 helpful votes
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Save the Dates We're Amazing!
May 21, 2022

My fiancé and I ordered Save the Dates from Zazzle. It was our first time using them, based off some research we did. Turns out, they're amazing! We had been using Shuttterfly, an although they're good, they're so much more expensive. With Zazzle, we got BEAUTIFUL cards for an amazing price. Planning weddings are hard. But, with Zazzle, all of our stationary, invitations, and more will be beautiful and financially great. Thanks Zazzle for making this so easy.

Date of experience: May 21, 2022
Oregon
1 review
0 helpful votes
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Great party invitations
May 21, 2022

Putting together these fun custom party invitations was super easy. They look great, and got here even faster than expected!

Date of experience: May 21, 2022
California
1 review
0 helpful votes
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Good
May 21, 2022

My first time using Zazzle. Good service arrived on time poster was undamaged and in great condition.

Date of experience: May 21, 2022
Minnesota
2 reviews
0 helpful votes
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Quick
May 21, 2022

Needed invites for a wedding in 5 weeks, ordered and recieved invites within 3 days. The shipping cost was high but worth it to get the info out ASAP

Date of experience: May 21, 2022
Nebraska
1 review
0 helpful votes
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Great collage prints
May 21, 2022

Great products and great quality, fast shipping. Great alternative to digging through photos and making collages myself!

Date of experience: May 21, 2022
California
1 review
0 helpful votes
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Just beautiful!
May 21, 2022

I was very pleased with my order for the family reunion invitations. They looked amazing! And the quality is excellent. Very prompt in delivery. Thank you!

Date of experience: May 21, 2022
New Jersey
1 review
0 helpful votes
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30th birthday invite!
May 21, 2022

The invitation turned out beautiful. It was exactly has shown, excellent quality! I would certainly use this vendor again.

Date of experience: May 21, 2022