Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.
This summary is generated by AI, based on text from customer reviews
Thank you so much it was beautiful done. I greatly appreciate the look of the frame.
The only thing would be mice to be a little bigger
Everything came quickly and as ordered. Very happy with the results
I loved the cards I picked out. I was tired from work while placing my order that was my mistake. Had I recognized that is was going to cost over $15 for shipping I would not have ordered these cards!
I love the design. It's perfect. I recommend. 5+stars
Great experience! No issues, fast delivery, beautiful outcome!
Love them so cute and looking forward to make another purchase soon
I absolutely loved the invites I ordered. I have already received so many compliments. The quality of the invites are better than expected. Delivery was super fast. Thank you
I ordered invitations and I got them earlier then what it said very pleased
Easy to order, great product, no problems, and quick turnaround time. Definitely recommend for use for any invitations or other products you may need
Came faster than expected and as described, Exactly as online
I ordered several items for a bridal shower, all arrived as ordered except one. I contacted customer service & a replacement was sent almost immediately! Very happy with everything!
My fiancé and I ordered Save the Dates from Zazzle. It was our first time using them, based off some research we did. Turns out, they're amazing! We had been using Shuttterfly, an although they're good, they're so much more expensive. With Zazzle, we got BEAUTIFUL cards for an amazing price. Planning weddings are hard. But, with Zazzle, all of our stationary, invitations, and more will be beautiful and financially great. Thanks Zazzle for making this so easy.
Putting together these fun custom party invitations was super easy. They look great, and got here even faster than expected!
My first time using Zazzle. Good service arrived on time poster was undamaged and in great condition.
Needed invites for a wedding in 5 weeks, ordered and recieved invites within 3 days. The shipping cost was high but worth it to get the info out ASAP
Great products and great quality, fast shipping. Great alternative to digging through photos and making collages myself!
I was very pleased with my order for the family reunion invitations. They looked amazing! And the quality is excellent. Very prompt in delivery. Thank you!
The invitation turned out beautiful. It was exactly has shown, excellent quality! I would certainly use this vendor again.
Answer: Typically 24 hours. This is not counting weekends, unfortunately. Can you please message us if you need assistance on an inquiry?
Answer: I would suggest emailing also. I've never had to wait at all via phone; yet, since you have, try email. Don't despair. They WILL help you.
Answer: Usually they take about a week, BUT on my recent (11/29) Christmas card order, they've taken two weeks now and zero so far! Not good. I need to get these cards out very soon. Also, they don't bother to make customers service open on weekends (just for the Christmas rush). I get the feeling they are pretty unreliable, inflexible, etc. Not good.
Answer: Zazzle is a Print on Demand company. All designs are printed when ordered. You would want to make your customization's to the product, then add it to your cart to place your order.
Answer: Good luck I haven't heard back from any of my inquiries either
Answer: You probably will get the most accurate answer by calling Zazzle. I use Zazzle Black, and everything I've ordered (I think I have a 30 page Order History) has always arrived promptly; however, keep in mind that it has to be made before it can ship, so I believe I get a general arrival date - not a guarantee. Again though, it has always been prompt and on the mark as far as the tracking date.
Hi Samantha,
Upon reviewing your order, I can see you elected for Premium shipping, however it seems this was not your intention! As such, we've reached out to you directly via email to provide a resolution!
Thank you,
Ryan