From the business
Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle Reviews Summary
Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.
This summary is generated by AI, based on text from customer reviews
Excellent product and quick service
Invitation stock very good quality
The printing was great, I thought it would have been mounted on a cardboard/stock board.
Stuff got here quick thanks. I am pleased with delivery.
Items look great! Both pieces are of quality and arrived promptly. Would order again.
Great! The graduation announcements look fantastic. My son was pleased.
The design was adorable but the quality left much to be desired. I 100% wish i would have upgraded or have choosen different paper.
Pleasantly surprised that I even found these invitations to begin with! Customization was easy and they arrived quickly. Pleasant experience all around and they are beautiful in person!
I ordered wedding invites and after the wedding I created a thank-you card using photos from the wedding. Designing both was easy to do, quality was great, and shipping was exactly when they said it would be. I couldn't be happier! Will definitely use Zazzle again in the future. Thank you!
The poster arrived on time and the print quality is very good for the price! Will definitely buy from here next time!
Exactly what I wanted and the color and tones are perfect! I had purchased the favor boxes to match! Everything was gorgeous!
Very nice variety of products and very easy to shop on Zazzle
Exactly the card I was looking for! We all ride H. D. Motorcycles so I know our friend will love his birthday card!
Service, quality, all great! Love the invitations that I ordered from zazzle!
The product is what I needed. It's not very thick at all. The only problem I have is that the shipping cost was as much as the product. If I didn't need that exact pattern, I would not have ordered it.
Beautiful designs. Great quality. Packed well. Timely delivery.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Whitley,
We are very sorry to hear you weren't happy with the invitations you received, we do of course want you to love your purchase! As such, we've reached out to you directly via email so that we can offer some resolutions!
Thank you,
Ryan