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ZazzleReviews 11,645

4.5

From the business

Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.


zazzle.com
Founded in 2005
Redwood City, CA, United States
+340
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Zazzle Reviews Summary

Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 4 days
Rhode Island
1 review
0 helpful votes
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Very satisfied!
May 24, 2022

I am very happy and satisfied! Fast service and prompt responses. I got my cup within a week and it came out exactly how I wanted it to. Great father's day gift. I think my husband will be so happy! Thank you Zazzle!

Date of experience: May 24, 2022
Illinois
1 review
0 helpful votes
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Very pleased!
May 24, 2022

Very pleased with my order. It came out just as pictured. Thank you.

Date of experience: May 24, 2022
North Carolina
1 review
0 helpful votes
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Speedy delivery
May 24, 2022

I appreciate how quickly the invitations were delivered.

Date of experience: May 24, 2022
Georgia
1 review
0 helpful votes
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My mother passed suddenly at the end of April. The three weeks between her last breath and the moment we realized we needed to send thank you cards to the friends, family, colleagues and community members whose outpouring of food, flowers, cards, condolences and love had sustained us through her burial, funeral, and memorial services, passed in a blur. Fortunately, I stumbled across the Zazzle website. The process of selecting a template and creating a beautiful card to customize and order could not have been easier. The cards arrived promptly and we were able to send them immediately.

Date of experience: May 24, 2022
California
1 review
0 helpful votes
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Great
May 23, 2022

Good experience online and selecting a template I like

Date of experience: May 23, 2022
New York
2 reviews
0 helpful votes
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Invitation
May 23, 2022

The invitation came out very well and were very easy to design. The service was fast the quality was very good. I would use this company again without hesitation.

Date of experience: May 23, 2022
Rhode Island
2 reviews
0 helpful votes
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Heartfelt card
May 23, 2022

Tried to get something in a card that represented my feelings. Zazzle had the dazzle

Date of experience: May 23, 2022
Texas
1 review
0 helpful votes
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Wifi sign
May 23, 2022

You all did a great job. Thank you so much, the signed is beautiful!

Date of experience: May 23, 2022
Florida
2 reviews
0 helpful votes
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Nice Cards
May 23, 2022

Ordered personalized sympathy cards. They arrived as expected, and I would order again. I had hoped for some additional choices in cards to be personalized, but these will work.

Date of experience: May 23, 2022
Texas
1 review
0 helpful votes
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Great Service
May 23, 2022

Fast service and great quality. Very happy with my purchase

Date of experience: May 23, 2022
Kansas
1 review
0 helpful votes
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Looks Great
May 23, 2022

Super cute personalized birthday invites for our party. Fantastic shipping time:-)

Date of experience: May 23, 2022
California
1 review
0 helpful votes
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60th Birthday invitations
May 23, 2022

I was hesitant at first to order such personal invites. I was very impress to see that they were so beautiful. I will definitely order again as well as recommend
Zazzle to my friends and family members.

Date of experience: May 23, 2022
Illinois
1 review
0 helpful votes
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Excellent
May 23, 2022

Great experience. Good prices. Faster delivery than expected. No issues.

Date of experience: May 23, 2022
Utah
1 review
0 helpful votes
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Wonderful! I will for sure be ordering again! I ordered baby shower invitations and they turned out perfect! I also received them within a week.

Date of experience: May 23, 2022
New Jersey
1 review
0 helpful votes
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The invitations I ordered arrived quickly, but the package was pretty beat-up, and the cards inside weren't wrapped in bubblewrap or anything, and so the corners were bent and scratched a bit. Not bad enough to return, but still a little disappointing.

Date of experience: May 23, 2022
Georgia
1 review
0 helpful votes
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Personalized shower onvites
May 22, 2022

Easy to customize. They look great. Delivery was on time

Date of experience: May 22, 2022
California
2 reviews
0 helpful votes
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So cute!
May 22, 2022

My son loves it!
Very excited for graduation so he can show it off and walk the stage with it.

Date of experience: May 22, 2022
New York
1 review
0 helpful votes
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Great invites! Price is right!
May 22, 2022

Order came fast! The quality is excellent! Thank you!

Date of experience: May 22, 2022
Massachusetts
1 review
0 helpful votes
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Personalized wedding matches
June 21, 2022

Just ok - good quality matches but I didn't know I'd have to assemble the stickers onto the matchbooks. A little pricey

Date of experience: May 22, 2022
New York
1 review
0 helpful votes
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Beautiful
May 22, 2022

Perfect Thank you cards for Cinderella theme Sweet 16. I selected the pearl finish and was pleased with the quality.

Date of experience: May 22, 2022