Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.
This summary is generated by AI, based on text from customer reviews
I am very happy and satisfied! Fast service and prompt responses. I got my cup within a week and it came out exactly how I wanted it to. Great father's day gift. I think my husband will be so happy! Thank you Zazzle!
Very pleased with my order. It came out just as pictured. Thank you.
I appreciate how quickly the invitations were delivered.
My mother passed suddenly at the end of April. The three weeks between her last breath and the moment we realized we needed to send thank you cards to the friends, family, colleagues and community members whose outpouring of food, flowers, cards, condolences and love had sustained us through her burial, funeral, and memorial services, passed in a blur. Fortunately, I stumbled across the Zazzle website. The process of selecting a template and creating a beautiful card to customize and order could not have been easier. The cards arrived promptly and we were able to send them immediately.
The invitation came out very well and were very easy to design. The service was fast the quality was very good. I would use this company again without hesitation.
Tried to get something in a card that represented my feelings. Zazzle had the dazzle
Ordered personalized sympathy cards. They arrived as expected, and I would order again. I had hoped for some additional choices in cards to be personalized, but these will work.
Fast service and great quality. Very happy with my purchase
Super cute personalized birthday invites for our party. Fantastic shipping time:-)
I was hesitant at first to order such personal invites. I was very impress to see that they were so beautiful. I will definitely order again as well as recommend
Zazzle to my friends and family members.
The invitations I ordered arrived quickly, but the package was pretty beat-up, and the cards inside weren't wrapped in bubblewrap or anything, and so the corners were bent and scratched a bit. Not bad enough to return, but still a little disappointing.
Easy to customize. They look great. Delivery was on time
Order came fast! The quality is excellent! Thank you!
Just ok - good quality matches but I didn't know I'd have to assemble the stickers onto the matchbooks. A little pricey
Answer: Typically 24 hours. This is not counting weekends, unfortunately. Can you please message us if you need assistance on an inquiry?
Answer: I would suggest emailing also. I've never had to wait at all via phone; yet, since you have, try email. Don't despair. They WILL help you.
Answer: Usually they take about a week, BUT on my recent (11/29) Christmas card order, they've taken two weeks now and zero so far! Not good. I need to get these cards out very soon. Also, they don't bother to make customers service open on weekends (just for the Christmas rush). I get the feeling they are pretty unreliable, inflexible, etc. Not good.
Answer: Zazzle is a Print on Demand company. All designs are printed when ordered. You would want to make your customization's to the product, then add it to your cart to place your order.
Answer: Good luck I haven't heard back from any of my inquiries either
Answer: You probably will get the most accurate answer by calling Zazzle. I use Zazzle Black, and everything I've ordered (I think I have a 30 page Order History) has always arrived promptly; however, keep in mind that it has to be made before it can ship, so I believe I get a general arrival date - not a guarantee. Again though, it has always been prompt and on the mark as far as the tracking date.