Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.
This summary is generated by AI, based on text from customer reviews
It was a great experience. I will buy again. It was easy and fun.
Came in quick and great quality! Love them. They doesn't was beautiful and they were a good price
The quality is excellent and everything arrived right on time.
My experience was great. The invitation I ordered came in a timely manner and were very nice.
Easy to order and product looks good! I will use again in the future.
Satisfied with product and turn around time.
Would purchase from again.
I loved my invitations, they looked wonderful! I would definitely recommend zazzle to anyone that needs invitations made.
Came so quick and great quality! I'm never disappointed with zazzle
I'm happy with my purchase, and it arrived early. I will definitely shop with Zazzle again.
Just what I needed. Delivery was faster than expected and product is very nice. I am pleased and will use Zazzle again.
The invitations arrived quickly and the artwork is very pretty. I received many compliments.
Always love placing an order here. Everything looks the same in person.
After paying 3x at minted and having a horrid experience, this was affordable and quick.
I haven't had a chance to use the topper yet. Thank you so much for fast delivery. Your amazing prices.
I ordered some Thank You notes for my bridal shower, thinking they would be like typical bi-fold cards. However, it turns out they are more like postcards, with the design on one side and blank on the back. Not a huge deal, but I was a little disappointed.
Answer: Typically 24 hours. This is not counting weekends, unfortunately. Can you please message us if you need assistance on an inquiry?
Answer: I would suggest emailing also. I've never had to wait at all via phone; yet, since you have, try email. Don't despair. They WILL help you.
Answer: Usually they take about a week, BUT on my recent (11/29) Christmas card order, they've taken two weeks now and zero so far! Not good. I need to get these cards out very soon. Also, they don't bother to make customers service open on weekends (just for the Christmas rush). I get the feeling they are pretty unreliable, inflexible, etc. Not good.
Answer: Zazzle is a Print on Demand company. All designs are printed when ordered. You would want to make your customization's to the product, then add it to your cart to place your order.
Answer: Good luck I haven't heard back from any of my inquiries either
Answer: You probably will get the most accurate answer by calling Zazzle. I use Zazzle Black, and everything I've ordered (I think I have a 30 page Order History) has always arrived promptly; however, keep in mind that it has to be made before it can ship, so I believe I get a general arrival date - not a guarantee. Again though, it has always been prompt and on the mark as far as the tracking date.