From the business
Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle Reviews Summary
Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.
This summary is generated by AI, based on text from customer reviews
Receive them in time and as I ask for! Love them! Now ready to send them out to our guest. Sweet 16 party soon
I was a but cautious since this was my first time using Zazzle but I will definitely be using them again in the near future. Their design platform was easy to use and their service was impeccable. They were quick to deliver and I received my product in record time.
I wouldn't even give Zazzle a 1 star but zero stars wasn't available. When I printed the invites for my baby shower they had no issue printing them even though it was a purchased template. When I went to print the thank you cards for the baby shower they cancelled my order with a horrible excuse. They printed my baby shower invites which were also Pooh and not offered by them but when I went to print my purchased template of Pooh for the thank you card they denied it. They had already taken the money from my bank account and are not willing to accommodate me in any way to make things right. I wouldn't recommend Zazzle to my worst enemy. Avoid using at all costs because this company is a complete disappointment.
There was an error in the computer system... I edited the sample text out of my invites and when they arrived the sample text was lodged in the middle of one of my sections.
Hi John,
We are very sorry to hear you were unhappy with your recent invitation order! Upon investigation, it does appear that what you received matches the order that was placed. We do understand that this wasn't your intention, so we've reached out directly with a resolution!
Thank you,
Ryan
Very pleased with product, exceptional value! Excited that everything was as expected!
Fast and seller was very responsive to all my questions. Very happy with the results!
To add my text to an already prepared flyer art work was easy!
In person, the invites were of quality
A bit expensive tho.
However, I got the invites sooner than expected.
The invitations look great and have been sent to our guests.
Easy design template made it easy to create the invitations. Just remember to spellcheck EVERYTHING! We missed a spelling error in our copy and the invitations were printed with the mistake. Fortunately, we creatively covered the mistake so it worked out.
Zazzle was so easy to use and the Invites are so adorable. Delivery was really quick too.
Always Excellent selection, Excellent service!
A pleasure to do business with!
Thank you Zazzle
Good editing tools to personalize a card. Card cost was very reasonable. Shipping was really expensive. The best deal is to buy an annual membership for $9.95 for unlimited standard shipping.
Product received quickly, but folded crookedly. Think I can fix this by trimmig the edge, but just surprising.
The invitations are great quality paper and the colors of the invitations are bright, not full or cloudy looking! I would definitely order from Zazzle again!
Great quality and our invitations came days early!
Very pleasant experience. Also good quality of cards we ordered. Better than expected
Good experience. I felt like I had enough options to personalize my son's invitation without it being overwhelming. Was user-friendly and also helpful to see the virtual mock-up of what it looked like. Would recommend to friends.
Since card stores seem to be disappearing, I could not find a card for a Priest's Anniversary even in stores and supermarkets that carry some cards. I was happy to find a nice card on-line.
Beautiful and fast delivery in these amazing one of a kind invites.
Customized the Elmo invitation for our sons first birthday. They arrived FASTER than my estimated arrival window, and the quality is exactly what you pay for. The colors are vibrant, the print is clear, and the card stock is durable so we can keep an invite forever to look back.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi there,
We apologize for any upset caused. Whilst we would like to print all sorts of content at Zazzle, we do have strict policies in place that need to be followed. If you would like to correspond further, please reach out at content_review@zazzle.com!
Thank you,
Ryan