business logo of Zazzle

ZazzleReviews 11,647

4.5

From the business

Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.


zazzle.com
Founded in 2005
Redwood City, CA, United States
+340
How would you rate Zazzle?
grey star
grey star
grey star
grey star
grey star

Zazzle Reviews Summary

Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 4 days
California
1 review
0 helpful votes
Follow kristin R.
Unfollow kristin R.
Send Message
Share Review
Report Review

Baby shower invitations
June 4, 2022

My baby shower invitations came out perfect! They were vibrant and as exactly as I wanted. I will definitely be ordering again from zazzle.

Date of experience: June 4, 2022
New York
1 review
0 helpful votes
Follow emily O.
Unfollow emily O.
Send Message
Share Review
Report Review

Bridal shower Invites
June 4, 2022

Not only was the website user friendly and extremely easy to personalize my invitation design, but my order came so much faster than promised. Great service all around.

Date of experience: June 4, 2022
Ohio
1 review
0 helpful votes
Follow becky S.
Unfollow becky S.
Send Message
Share Review
Report Review

Very satisfied
June 4, 2022

Minus shipping costs, which I understand, was very pleased with my order.
Thank you!

Date of experience: June 4, 2022
Michigan
1 review
0 helpful votes
Follow Deb T.
Unfollow Deb T.
Send Message
Share Review
Report Review

Wedding invitations
June 4, 2022

I went online to look at invitations not sure what I wanted. They had so many ideas. I found what I wanted, filled things out, played around a little. Finalized things put in my order, and in no time had a message about where we were in the process, then shipping, and then in a few days I had my invitations. I was so happy with the service and results.

Date of experience: June 4, 2022
New Jersey
1 review
0 helpful votes
Follow TJ K.
Unfollow TJ K.
Send Message
Share Review
Report Review

Quick & Easy
June 4, 2022

Super easy to create the thank you card and the sample cards helped with the perfect language to use. I used one of our wedding photos to create the thank you cards and it came out amazing!

Date of experience: June 4, 2022
Washington
1 review
0 helpful votes
Follow ashley L.
Unfollow ashley L.
Send Message
Share Review
Report Review

As Expected
June 4, 2022

Received my RSVP cards as expected! Easy to use template. Expensive shipping for the time I needed them in, but it was a last minute purchase.

Date of experience: June 4, 2022
Pennsylvania
1 review
0 helpful votes
Follow V E.
Unfollow V E.
Send Message
Share Review
Report Review

Monogrammed totes
June 4, 2022

I ordered 2 monogrammed totes both beautiful but the 3rd was a little off center. I noticed after received I could have altered but not sure why it wasn't centered like my first 2

Date of experience: June 4, 2022
Vermont
1 review
0 helpful votes
Follow theresa U.
Unfollow theresa U.
Send Message
Share Review
Report Review

Amazing
June 4, 2022

From start to finish, absolutely amazing! Great choices, easy to use/change. Highly recommend!

Date of experience: June 4, 2022
Ohio
1 review
0 helpful votes
Follow kacie O.
Unfollow kacie O.
Send Message
Share Review
Report Review

Very good, good quality card
June 4, 2022

It was a good and fun quality card, my friend loved it.

Date of experience: June 4, 2022
Florida
1 review
0 helpful votes
Follow bernadett I.
Unfollow bernadett I.
Send Message
Share Review
Report Review

The best first experience
June 4, 2022

This was my firs order and I'm very satisfied, turned the invitation card beautifully!

Date of experience: June 4, 2022
Illinois
1 review
0 helpful votes
Follow dana S.
Unfollow dana S.
Send Message
Share Review
Report Review

Absolutely gorgeous
June 4, 2022

Our baby shower invites were absolutely perfect! Super easy to order and the matching diaper raffle and baby book cards were a perfect additional touch! Cannot wait to order newborn announcements!

Date of experience: June 4, 2022
New York
1 review
0 helpful votes
Follow mariela T.
Unfollow mariela T.
Send Message
Share Review
Report Review

Love them
June 4, 2022

Everything came out as expected. From the color and finish.

Date of experience: June 4, 2022
California
1 review
0 helpful votes
Follow ginger I.
Unfollow ginger I.
Send Message
Share Review
Report Review

It was easy to edit the design I wanted for each address label order I submitted. Zazzle is a reliable, user-friendly company, and I've been (and will continue to be) a frequent customer.

Date of experience: June 4, 2022
Connecticut
1 review
0 helpful votes
Follow roberta C.
Unfollow roberta C.
Send Message
Share Review
Report Review

Loved it!
June 4, 2022

Was looking to celebrate two birthdays with one stone and found it with Zazzle! 'Cheers to You' banner listed both birthdays and solved all worries for me!

Date of experience: June 4, 2022
Illinois
1 review
0 helpful votes
Follow sarah M.
Unfollow sarah M.
Send Message
Share Review
Report Review

Print Quality
July 4, 2022

Our invites looked faded and had a visible line from the printing on the right side of all of the invites.

Date of experience: June 4, 2022
Illinois
1 review
0 helpful votes
Follow nicole L.
Unfollow nicole L.
Send Message
Share Review
Report Review

Receiving package
July 4, 2022

The invitation themselves were beautiful, however my package was delivered dented and one side had a huge rip in it. This order was over $500 and i am ver disappointed on how it shipped. I would've contacted costumer support if I had known who to email about this issue.

Date of experience: June 4, 2022
Kansas
1 review
0 helpful votes
Follow darlene F.
Unfollow darlene F.
Send Message
Share Review
Report Review

5 stars
June 4, 2022

Thanks received cards on time. Beautiful, well-done. Thanks.

Date of experience: June 4, 2022
Texas
1 review
0 helpful votes
Follow leia X.
Unfollow leia X.
Send Message
Share Review
Report Review

Great quality!
June 4, 2022

Great quality. Easy to customize and order. Fast delivery!

Date of experience: June 4, 2022
California
1 review
0 helpful votes
Follow angela T.
Unfollow angela T.
Send Message
Share Review
Report Review

Always and once again
June 4, 2022

Zazzle is my go to for my party invites. Always happy and always come back

Date of experience: June 4, 2022
Alabama
1 review
0 helpful votes
Follow alanna Y.
Unfollow alanna Y.
Send Message
Share Review
Report Review

Perfect!
June 4, 2022

I've used zazzle for wedding invitations, graduation invitations, address stamps, rsvp cards, custom envelopes, and thank you cards. The customization options are amazing, and adding more images, texts, or even a new overlay to create a completely different color and texture cost nothing extra. Everything is such high quality, from the quality of the matte paper to the quality of the envelopes to the quality of the pictures. I am always insanely excited to have a reason to order again, as I love designing and making my product look exactly how I want it.

Date of experience: June 4, 2022