Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.
This summary is generated by AI, based on text from customer reviews
My baby shower invitations came out perfect! They were vibrant and as exactly as I wanted. I will definitely be ordering again from zazzle.
Not only was the website user friendly and extremely easy to personalize my invitation design, but my order came so much faster than promised. Great service all around.
Minus shipping costs, which I understand, was very pleased with my order.
Thank you!
I went online to look at invitations not sure what I wanted. They had so many ideas. I found what I wanted, filled things out, played around a little. Finalized things put in my order, and in no time had a message about where we were in the process, then shipping, and then in a few days I had my invitations. I was so happy with the service and results.
Super easy to create the thank you card and the sample cards helped with the perfect language to use. I used one of our wedding photos to create the thank you cards and it came out amazing!
Received my RSVP cards as expected! Easy to use template. Expensive shipping for the time I needed them in, but it was a last minute purchase.
I ordered 2 monogrammed totes both beautiful but the 3rd was a little off center. I noticed after received I could have altered but not sure why it wasn't centered like my first 2
From start to finish, absolutely amazing! Great choices, easy to use/change. Highly recommend!
It was a good and fun quality card, my friend loved it.
This was my firs order and I'm very satisfied, turned the invitation card beautifully!
Our baby shower invites were absolutely perfect! Super easy to order and the matching diaper raffle and baby book cards were a perfect additional touch! Cannot wait to order newborn announcements!
Everything came out as expected. From the color and finish.
It was easy to edit the design I wanted for each address label order I submitted. Zazzle is a reliable, user-friendly company, and I've been (and will continue to be) a frequent customer.
Was looking to celebrate two birthdays with one stone and found it with Zazzle! 'Cheers to You' banner listed both birthdays and solved all worries for me!
Our invites looked faded and had a visible line from the printing on the right side of all of the invites.
The invitation themselves were beautiful, however my package was delivered dented and one side had a huge rip in it. This order was over $500 and i am ver disappointed on how it shipped. I would've contacted costumer support if I had known who to email about this issue.
Thanks received cards on time. Beautiful, well-done. Thanks.
Great quality. Easy to customize and order. Fast delivery!
Zazzle is my go to for my party invites. Always happy and always come back
I've used zazzle for wedding invitations, graduation invitations, address stamps, rsvp cards, custom envelopes, and thank you cards. The customization options are amazing, and adding more images, texts, or even a new overlay to create a completely different color and texture cost nothing extra. Everything is such high quality, from the quality of the matte paper to the quality of the envelopes to the quality of the pictures. I am always insanely excited to have a reason to order again, as I love designing and making my product look exactly how I want it.
Answer: Typically 24 hours. This is not counting weekends, unfortunately. Can you please message us if you need assistance on an inquiry?
Answer: I would suggest emailing also. I've never had to wait at all via phone; yet, since you have, try email. Don't despair. They WILL help you.
Answer: Usually they take about a week, BUT on my recent (11/29) Christmas card order, they've taken two weeks now and zero so far! Not good. I need to get these cards out very soon. Also, they don't bother to make customers service open on weekends (just for the Christmas rush). I get the feeling they are pretty unreliable, inflexible, etc. Not good.
Answer: Zazzle is a Print on Demand company. All designs are printed when ordered. You would want to make your customization's to the product, then add it to your cart to place your order.
Answer: Good luck I haven't heard back from any of my inquiries either
Answer: You probably will get the most accurate answer by calling Zazzle. I use Zazzle Black, and everything I've ordered (I think I have a 30 page Order History) has always arrived promptly; however, keep in mind that it has to be made before it can ship, so I believe I get a general arrival date - not a guarantee. Again though, it has always been prompt and on the mark as far as the tracking date.