From the business
Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle Reviews Summary
Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.
This summary is generated by AI, based on text from customer reviews
Good quality and pleased with the product. I would recommend it.
10/10! I created a personalized birthday card using Zazzle roughly five weeks before the person's birthday. To my surprise, I received the card in the mail roughly one week after I placed my order. The card will have to sit idle for four weeks, but I'm glad to have gotten it so quickly.
I paid fewer than $11 to have this personalized card shipped to my home. Regular cards sold by hallmark go for $5-7. If one wants a card that plays music, one can spend upwards of $20 on a hard. It's very cheap to make personalized cards on Zazzle. My only regret is not creating a Father's Day card to add to the order. If you ship more than one card at a time, you could end up getting multiple personalized cards for the same price as a card from CVS.
Super happy. Color is vivid. Everything was even better than expected.
Excellent choice of invitations, easy to design arrived just as ordered.
The save the date cards I ordered were absolutely beautiful and the quality was better than expected. Thanks!
It was easy to use and shipping was quick. Lots to choose from
Very nice sign, reasonable price and came to my house very quickly.
Incorrect text. Threw it away. Not worth asking for a refund.
MMy cowboy invitations came super cute for my babies first baby party. It was just a little difficult at first when creating the card. It was worth it though.
Beautiful invitations and good quality. Received them sooner than expected
Wasn't sure about ordering my Save The Dates cards. Was contemplating on making them myself. I took a chance and placed my order. I received my order sooner then expected. Great quality! Great work! Simply live them! Planning on ordering my Wedding Invitations as well.
Photos on the card came out great. However, the inside of the card had a Zazzle stock photo (not one of mine) rather than the plain background I had requested. I ended up printing out some of my photos and covering the stock photo since it was too late to request a refund-do.
Good quality and timely receipt. Exceeded my expectations.
Very cute invitations, exceeded expectations! Shipped and arrived very quickly, even to Hawaii.
Loved my design and zazzle's website was so easy to use!
The Scripture postcards are beautifully done and perfect for my needs!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Ian,
We are very sorry to hear you were disappointed with your recent order! We've just reached out directly via email so that we can assist further!
Thank you,
Ryan