From the business
Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle Reviews Summary
Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.
This summary is generated by AI, based on text from customer reviews
The invitations met my expectations. The paper is a high quality cardstock. I really like that the background design has been included on the reverse side of the invitation, it makes it appear much more finished. The artwork fits the occasion perfectly.
It was really easy to customize the cards! I was able to do a personalized one for each of my thank yous.
I had ordered a nicely designed K-12 picture frame. The largest size was offered in 8x10 picture frame which I believed was small for 13 pictures. I went ahead and ordered the 8x10. But when I received the picture frame I was extremely disappointed that the Zazzle company had even offered a product with the 8x10 choice where the pictures were so small, the color combination/choices of frame and font did not complement each other and the K-12 titles were sooo tiny that they were almost invisible!
We absolutely love our wedding invitations we ordered from Zazzle!
Awesome experience! Ordered our save the dates, shower invitations and wedding invitations, all great!
I think it looks great but the shipping price was a bit high.
My invitations turned out just like the picture online. Beautiful quality. It was so easy to edit myself.
Very good! Came on time. Was correct. Nice paper. Good website.
My wedding invitations were beautiful and I received them within a week of the order date.
Love Zazzle and all the options they have. I have done thank you cards to personal labels
Ordered new address postcards and a stamper. They came out exactly as ordered and were shipped fast!
You are the only vendor who has the military insignia I need. Thanks for supporting the military retired community!
Great site to order from, great products, very fast service
Customizing was easy and the product i received in the mail looks exactly how the picture online did! I would definitely recommend this products to others!
Love my stuff from The Prisoner tv series. Very nice quality.
We used Zazzle for the invitations and rsvp cards for a Quinceañera. I was able to personalize it just how we wanted with ease and shipping was quick. Will definitely be using Zazzle again!
It was easy to customize the invitations and I would like to have additional font choices to highlight most important areas. The paper and resolution choices were excellent. I recommend that the finished product be sent in a box. Some envelopes arrived crumpled.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Sabitha,
We are very sorry to hear you were disappointed with your recent order and that you weren't happy with the size you chose! A member of our team has reached out to you directly via email! We look forward to assisting further!
Thank you,
Ryan