Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.
This summary is generated by AI, based on text from customer reviews
Very nice invites. Didn't realize the paper had texture, so nicer than expected
The invitees I ordered were perfect for my 1 year olds b-day. I liked the discounts as well. Only downside was the amount I paid in shipping
Very expensive shipping. If it wasn't a memorial birthday and extra meaningful event; I would never spend this kind of money on invitations plus the absurd shipping cost. If there was free shipping I would place more orders.
Very cute card, looks exactly like the picture showed. However make sure you read the size of the card. I was not expecting it to be as small as it was. They're still adorable just smaller then expected.
Great! Easy to navigate. Took a little longer to receive but all good.
Order filled and product received in a timely manner
Everything was exactly as expected and came in so quick!
Cards showed up quickly and looked great. Thanks for a great product.
My wedding shower invitations came earlier than promised. The quality was very nice. I was very pleased.
These invitations are so beautiful, they are so clear no defects, blurring etc. Absolutely beautiful I've already had so many compliments!
I placed two orders within a day of one another. The one I placed for invitations, didn't come with enough envelopes for all of them. That's my only complaint. They look great. If this was the order with the postcards, no complaints
Exactly what I was looking for to advertise the type of birthday I was having at my house.
Cards are beautiful. Paid rush shipping but delayed
This is the second time I've ordered invitations and they were great! The print was a little smaller than I expected but overall very nice!
Invitations are gorgeous and got them way sooner than estimated arrival date!
Met my expectations and delivered as promised. Thank you!
Fast and easy will remind to my social media friends
Loved my poster that came and was pleasantly surprised by the save the date! Wedding planning in itself is exhausting to say the least and this made it so easy and seamless.
Answer: Typically 24 hours. This is not counting weekends, unfortunately. Can you please message us if you need assistance on an inquiry?
Answer: I would suggest emailing also. I've never had to wait at all via phone; yet, since you have, try email. Don't despair. They WILL help you.
Answer: Usually they take about a week, BUT on my recent (11/29) Christmas card order, they've taken two weeks now and zero so far! Not good. I need to get these cards out very soon. Also, they don't bother to make customers service open on weekends (just for the Christmas rush). I get the feeling they are pretty unreliable, inflexible, etc. Not good.
Answer: Zazzle is a Print on Demand company. All designs are printed when ordered. You would want to make your customization's to the product, then add it to your cart to place your order.
Answer: Good luck I haven't heard back from any of my inquiries either
Answer: You probably will get the most accurate answer by calling Zazzle. I use Zazzle Black, and everything I've ordered (I think I have a 30 page Order History) has always arrived promptly; however, keep in mind that it has to be made before it can ship, so I believe I get a general arrival date - not a guarantee. Again though, it has always been prompt and on the mark as far as the tracking date.