business logo of Zazzle

ZazzleReviews 11,647

4.5

From the business

Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.


zazzle.com
Founded in 2005
Redwood City, CA, United States
+340
How would you rate Zazzle?
grey star
grey star
grey star
grey star
grey star

Zazzle Reviews Summary

Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 4 days
Florida
1 review
0 helpful votes
Follow eileen U.
Unfollow eileen U.
Send Message
Share Review
Report Review

Nice Cards
June 5, 2022

Very nice invites. Didn't realize the paper had texture, so nicer than expected

Date of experience: June 5, 2022
Arkansas
1 review
0 helpful votes
Follow lindsey S.
Unfollow lindsey S.
Send Message
Share Review
Report Review

Beautiful invites
June 5, 2022

The invitees I ordered were perfect for my 1 year olds b-day. I liked the discounts as well. Only downside was the amount I paid in shipping

Date of experience: June 5, 2022
Ohio
1 review
0 helpful votes
Follow erica E.
Unfollow erica E.
Send Message
Share Review
Report Review

Beautiful invite
July 5, 2022

Very expensive shipping. If it wasn't a memorial birthday and extra meaningful event; I would never spend this kind of money on invitations plus the absurd shipping cost. If there was free shipping I would place more orders.

Date of experience: June 5, 2022
Michigan
1 review
0 helpful votes
Follow amber V.
Unfollow amber V.
Send Message
Share Review
Report Review

Shower invites
June 5, 2022

Very cute card, looks exactly like the picture showed. However make sure you read the size of the card. I was not expecting it to be as small as it was. They're still adorable just smaller then expected.

Date of experience: June 5, 2022
Massachusetts
1 review
0 helpful votes
Follow christel F.
Unfollow christel F.
Send Message
Share Review
Report Review

Wedding shower invite
June 5, 2022

Great! Easy to navigate. Took a little longer to receive but all good.

Date of experience: June 5, 2022
California
1 review
0 helpful votes
Follow linda B.
Unfollow linda B.
Send Message
Share Review
Report Review

Great experience
June 5, 2022

Order filled and product received in a timely manner

Date of experience: June 5, 2022
Florida
1 review
0 helpful votes
Follow jazmin S.
Unfollow jazmin S.
Send Message
Share Review
Report Review

Everything was exactly as expected and came in so quick!

Date of experience: June 5, 2022
California
2 reviews
0 helpful votes
Follow kathi F.
Unfollow kathi F.
Send Message
Share Review
Report Review

Needed more invitations, went to Orders, found the number and ordered more. Quick and easy! Product was delivered quickly and they are beautiful.

Date of experience: June 4, 2022
New Jersey
1 review
0 helpful votes
Follow rob R.
Unfollow rob R.
Send Message
Share Review
Report Review

Nice invites
June 4, 2022

Cards showed up quickly and looked great. Thanks for a great product.

Date of experience: June 4, 2022
Missouri
1 review
0 helpful votes
Follow jane F.
Unfollow jane F.
Send Message
Share Review
Report Review

Wedding Shower Invitations
June 4, 2022

My wedding shower invitations came earlier than promised. The quality was very nice. I was very pleased.

Date of experience: June 4, 2022
New York
1 review
0 helpful votes
Follow missy U.
Unfollow missy U.
Send Message
Share Review
Report Review

Wedding invitations!
June 4, 2022

These invitations are so beautiful, they are so clear no defects, blurring etc. Absolutely beautiful I've already had so many compliments!

Date of experience: June 4, 2022
Illinois
1 review
0 helpful votes
Follow bianca P.
Unfollow bianca P.
Send Message
Share Review
Report Review

2 orders.
June 4, 2022

I placed two orders within a day of one another. The one I placed for invitations, didn't come with enough envelopes for all of them. That's my only complaint. They look great. If this was the order with the postcards, no complaints

Date of experience: June 4, 2022
Pennsylvania
1 review
0 helpful votes
Follow Bethany K.
Unfollow Bethany K.
Send Message
Share Review
Report Review

Boy's Birthday Card
June 4, 2022

Exactly what I was looking for to advertise the type of birthday I was having at my house.

Date of experience: June 4, 2022
Massachusetts
1 review
0 helpful votes
Follow coleen C.
Unfollow coleen C.
Send Message
Share Review
Report Review

Cards are beautiful. Paid rush shipping but delayed

Date of experience: June 4, 2022
Florida
1 review
0 helpful votes
Follow nicole B.
Unfollow nicole B.
Send Message
Share Review
Report Review

Amazing
June 4, 2022

I ordered graduation announcement and party invites. Everything came on time and looked great!

Date of experience: June 4, 2022
Pennsylvania
1 review
0 helpful votes
Follow tara K.
Unfollow tara K.
Send Message
Share Review
Report Review

Shower invitations
June 4, 2022

This is the second time I've ordered invitations and they were great! The print was a little smaller than I expected but overall very nice!

Date of experience: June 4, 2022
Illinois
1 review
0 helpful votes
Follow jennifer I.
Unfollow jennifer I.
Send Message
Share Review
Report Review

Love them!
June 4, 2022

Invitations are gorgeous and got them way sooner than estimated arrival date!

Date of experience: June 4, 2022
California
1 review
0 helpful votes
Follow stacy K.
Unfollow stacy K.
Send Message
Share Review
Report Review

Extra fast!
June 4, 2022

Met my expectations and delivered as promised. Thank you!

Date of experience: June 4, 2022
New Hampshire
2 reviews
0 helpful votes
Follow LASHAWN E.
Unfollow LASHAWN E.
Send Message
Share Review
Report Review

Beautiful work
June 4, 2022

Fast and easy will remind to my social media friends

Date of experience: June 4, 2022
Florida
1 review
0 helpful votes
Follow alex F.
Unfollow alex F.
Send Message
Share Review
Report Review

Excellent
June 4, 2022

Loved my poster that came and was pleasantly surprised by the save the date! Wedding planning in itself is exhausting to say the least and this made it so easy and seamless.

Date of experience: June 4, 2022