Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.
This summary is generated by AI, based on text from customer reviews
I do appreciate rapid service. My order coming early and right on time for me to give out the invitation to my families and friends. Thank you so much for your care and your hard working.
Ordered and received our rehearsal dinner invites within one week. They were great quality invitations.
I like that they are independent artisans. Beautiful choices! Only error I made was not waiting until the beginning of the month. That's when they have the sales.
I made my baby shower invites and diaper raffle cards using zazzle, it was very straight forward and easy to use.
Invitations came quicker than expected and the quality was awesome. Would highly recommend your website.
The memorial I ordered is exactly what I wanted. I'm very happy with my order.
Delivered as advertised, good quality and attention to detail
I am very please with the cards. Color was great. I love them!
I use Zazzle often and it's always a good experience
Was easy to order, great selection, good quality and speedy delivery
I was suspicious of the price at first but I changed my mind immediately after I bought them and saw them.
Great, fast and have continued to order from Zazzle
Good quality, print out was clear. Delivered fast and nicely packaged so when you get ruined.
My order arrived 4 days earlier than expected. Easy to order and trustworthy. The invitations are high quality, beautiful and just like the order. What you see is what you get. Loved the thick envelopes. Thank you Zazzle!
No problems with our order everything looks good the cards are nice everything is there for us thanks again
Answer: Typically 24 hours. This is not counting weekends, unfortunately. Can you please message us if you need assistance on an inquiry?
Answer: I would suggest emailing also. I've never had to wait at all via phone; yet, since you have, try email. Don't despair. They WILL help you.
Answer: Usually they take about a week, BUT on my recent (11/29) Christmas card order, they've taken two weeks now and zero so far! Not good. I need to get these cards out very soon. Also, they don't bother to make customers service open on weekends (just for the Christmas rush). I get the feeling they are pretty unreliable, inflexible, etc. Not good.
Answer: Zazzle is a Print on Demand company. All designs are printed when ordered. You would want to make your customization's to the product, then add it to your cart to place your order.
Answer: Good luck I haven't heard back from any of my inquiries either
Answer: You probably will get the most accurate answer by calling Zazzle. I use Zazzle Black, and everything I've ordered (I think I have a 30 page Order History) has always arrived promptly; however, keep in mind that it has to be made before it can ship, so I believe I get a general arrival date - not a guarantee. Again though, it has always been prompt and on the mark as far as the tracking date.