Overview
Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.
This summary is generated by AI, based on text from customer reviews
I had a great experience ordering these hats,. I ordered 5 total hats, all different, and they came out perfect! Thanks so much!
I was looking for a particular poster and found so much more than I ever imagined! Great site to work with, for sure!
$18 to ship 30 cards?!? Ridiculous. There is no way it costs that much to ship! Most places offer free shipping these days.
The invitations were beautiful and the turn around time from ordering to delivery was so fast. Faster than expected. Great transaction all around.
The ordering was easy and loved how they showed you the final product as you typed in your information. Would use Zazzle again!
Found the best invitations ever! They had everything to create the cutest invites & theme for the entire wedding. Really love their stuff!
Easy to order. Arrived quickly. My girls are in training to be ESA's. The ID card helps in identifying them at hotels, etc.
Exactly the card I was looking for! We all ride H. D. Motorcycles so I know our friend will love his birthday card!
Ordered a cup with pictures of Confederate generals and the order was rejected because of there standards. Just lost a customer for life.
I wish the ink on invitations were darker. Next time I'll bold print everything and burgundy looks brownish on a few of invitations.
There was a great selection of invitations to choose from and it is very easy to personalize them to make the perfect invitation.
The save the dates are made of thick, heavy duty paper and look exactly as they were shown. Very satisfied and would recommend.
My order came a lot sooner than expected. And even though the picture was changed from the advertised picture. I am still satisfied!
I ordered two greeting cards and they turned out exactly how I designed them. Pleasant surprise when the cards delivered earlier than expected
I am so happy with the Christmas cards I ordered! Not only was the process extremely easy, my order arrived earlier than expected.
The invitations I ordered are gorgeous and they came within a week! I was surprised how quick they arrived. Would definitely order again.
Super easy company to deal with! I received my order a lot faster than I expected and that's a huge plus!
Great service!
Needed 80th birthday invitations for my mom's party. Great selection and price. Absolutely loved the invites.
Zazzle is the best, fastest, most reliable T-shirt company out there 😎
Easy to customize and order. Product exactly as advertised.
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- Redwood City, CA, United States
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Kelly! Our checkout defaults to our more expensive premium shipping method, you can see all of the options we have available towards the end of checkout before placing your order! You can also take advantage of our Zazzle Black program, which allows you to receive free standard shipping on all orders for $9.95 a year (it even has a 30 day free trial for first time customers!) You can find more info on the program here: https://www.zazzle.com/zazzleblack