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ZazzleReviews 13,060

4.5

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From the business

Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.


zazzle.com
Founded in 2005
Redwood City, CA, United States
+340
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Zazzle Reviews Summary

Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 9 days

We monitor reviews for authenticity

Indiana
1 review
0 helpful votes
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Dino Invites
August 20, 2022

Fast shipping! Great quality! Will order again in the future

Date of experience: August 20, 2022
North Carolina
1 review
0 helpful votes
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Thanks
August 20, 2022

Thanks! It was exactly what I had order, and was delivered on time.

Date of experience: August 20, 2022
Massachusetts
1 review
0 helpful votes
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Quinceañera invites
August 20, 2022

Easy to order and quick delivery. The invites were just like the online picture.

Date of experience: August 20, 2022
New York
1 review
0 helpful votes
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Nice folders
August 20, 2022

Thank you everything looked good and like the proof online.

Date of experience: August 20, 2022
California
2 reviews
0 helpful votes
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Invites
August 20, 2022

My order was processed, shipped and received promptly. The invites came out beautiful.

Date of experience: August 20, 2022
Pennsylvania
1 review
0 helpful votes
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Amazing
August 20, 2022

Amazing the Blanket beautiful thank you. All my family and friends love it and I told everyone about yall

Date of experience: August 20, 2022
California
1 review
0 helpful votes
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Wedding invitations
August 20, 2022

Great quality and fast delivery. Would definitely order again.

Date of experience: August 20, 2022
Florida
1 review
0 helpful votes
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Invitations
August 20, 2022

It was Great and arrived earlier than expected. Very pleased with everything

Date of experience: August 20, 2022
California
1 review
0 helpful votes
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Save the dates!
August 20, 2022

They came out beautifully! I can't wait to order all of them for the wedding. Great paper weight. Beautiful quality. I love it :)

Date of experience: August 20, 2022
Michigan
2 reviews
0 helpful votes
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PERFECT!
August 20, 2022

My g. I. specialist has long been my physician. We are having a small birthday party at his office soon. To have found such a special birthday card for a "gastroenterologist" (front of card) & be able to personalize it with his name inside was unique & I have no doubt that he will like it. Thank you to zazzle for helping to give him a nice birthday from his staff & me as his patient! (Also, fair price & timely shipping).

Date of experience: August 20, 2022
North Carolina
1 review
0 helpful votes
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Back to school
August 20, 2022

Thank you for providing gift tags for the teachers' "welcome back" gifts. They looked great!

Date of experience: August 20, 2022
Maryland
1 review
0 helpful votes
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Amazing Work & Awesome Price
August 20, 2022

I love the vow renewal invitations & programs that I ordered. I received them before the promised time & the quality is amazing.

Date of experience: August 20, 2022
South Carolina
1 review
0 helpful votes
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Easy and super cute invitations
August 20, 2022

Easy to order and delivered quickly. Love the invites!

Date of experience: August 20, 2022
California
1 review
0 helpful votes
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Wedding invitations
August 20, 2022

These were absolutely perfect. Ordered matching RSVP's.

Date of experience: August 20, 2022
North Carolina
1 review
1 helpful vote
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Pure Frustration
September 19, 2022

Received 2 broken coffee mugs due to being poorly packed. Return/Refund instructions not possible for a disabled senior, therefore only option left is to dispute the charge with credit card company

Date of experience: August 20, 2022
Zazzle S. Zazzle Rep
over a year old

Hello Roger! We are sorry to hear about the mugs you received! An email will be sent you you now to have the matter resolved!

We look forward to assisting you!
Thank you,
Zazzle

Ohio
1 review
0 helpful votes
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Awesome
August 20, 2022

I received exactly what I ordered. Design was nice and plenty to choose.

Date of experience: August 20, 2022
Georgia
1 review
0 helpful votes
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Above and beyond!
August 20, 2022

Beautiful invitations, fast shipment. Very satisfied.

Date of experience: August 20, 2022
New Jersey
1 review
0 helpful votes
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Satisfied Customer
August 19, 2022

The website is user friendly. So, I always received products within a week.

Date of experience: August 19, 2022
Connecticut
1 review
0 helpful votes
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Over all great experience!
August 19, 2022

My order came out exactly as I was hoping! And on time!

Date of experience: August 19, 2022
Massachusetts
1 review
0 helpful votes
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Great shopping!
August 19, 2022

Shopping was easy and the results perfect! I found something I liked and was able to customize it for our event.

Date of experience: August 19, 2022