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Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.
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Easy to order and quick delivery. The invites were just like the online picture.
Amazing the Blanket beautiful thank you. All my family and friends love it and I told everyone about yall
Great quality and fast delivery. Would definitely order again.
It was Great and arrived earlier than expected. Very pleased with everything
They came out beautifully! I can't wait to order all of them for the wedding. Great paper weight. Beautiful quality. I love it :)
My g. I. specialist has long been my physician. We are having a small birthday party at his office soon. To have found such a special birthday card for a "gastroenterologist" (front of card) & be able to personalize it with his name inside was unique & I have no doubt that he will like it. Thank you to zazzle for helping to give him a nice birthday from his staff & me as his patient! (Also, fair price & timely shipping).
Thank you for providing gift tags for the teachers' "welcome back" gifts. They looked great!
I love the vow renewal invitations & programs that I ordered. I received them before the promised time & the quality is amazing.
Easy to order and delivered quickly. Love the invites!
These were absolutely perfect. Ordered matching RSVP's.
Received 2 broken coffee mugs due to being poorly packed. Return/Refund instructions not possible for a disabled senior, therefore only option left is to dispute the charge with credit card company
I received exactly what I ordered. Design was nice and plenty to choose.
Beautiful invitations, fast shipment. Very satisfied.
The website is user friendly. So, I always received products within a week.
My order came out exactly as I was hoping! And on time!
Shopping was easy and the results perfect! I found something I liked and was able to customize it for our event.
Answer: Typically 24 hours. This is not counting weekends, unfortunately. Can you please message us if you need assistance on an inquiry?
Answer: I would suggest emailing also. I've never had to wait at all via phone; yet, since you have, try email. Don't despair. They WILL help you.
Answer: Usually they take about a week, BUT on my recent (11/29) Christmas card order, they've taken two weeks now and zero so far! Not good. I need to get these cards out very soon. Also, they don't bother to make customers service open on weekends (just for the Christmas rush). I get the feeling they are pretty unreliable, inflexible, etc. Not good.
Answer: Zazzle is a Print on Demand company. All designs are printed when ordered. You would want to make your customization's to the product, then add it to your cart to place your order.
Answer: Good luck I haven't heard back from any of my inquiries either
Answer: You probably will get the most accurate answer by calling Zazzle. I use Zazzle Black, and everything I've ordered (I think I have a 30 page Order History) has always arrived promptly; however, keep in mind that it has to be made before it can ship, so I believe I get a general arrival date - not a guarantee. Again though, it has always been prompt and on the mark as far as the tracking date.
Hello Roger! We are sorry to hear about the mugs you received! An email will be sent you you now to have the matter resolved!
We look forward to assisting you!
Thank you,
Zazzle