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From the business
Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle Reviews Summary
Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.
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Quick easy to order and fast delivery. Beautiful Invitation
The quality of the invitations met my expectations and the delivery time was early!
Every birthday I go above and beyond for my Littles. I always shop around for invitations, knowing I will end up at Zazzle. I ALWAYS find the best designs at the most reasonable prices. Their shipping dates are conservative, and I have never waited longer than a week for an order under 30 invites.
We had a last minute fashion show and needed comp cards ASAP. Zazzle was easy to use and I had the order rushed and got them on time!
They came out great. Wish I got a couple more copies.
The spacing/layout did not come out like the sample that the site showed when I filled in all the information. The ones I received moved around some text and then left a gap. If I had more time, I would have sent the back.
This is my second time working with Zazzle for a family reunion. Their designs are great - lively, welcoming and colorful. They were perfect on both occasions( I sent "save the date" cards as well as invites). People commented on both cards. Love them!
The pillows came in a decent amount of time. They looked exactly like the picture. I think they are a bit pricey especially adding shopping to the total. But overall I'm happy with it
The invitations were excellent. I am very happy with them.
These pillows appeared to be a woven fabric but they aren't—so kind of pricey for a regular fabric pillow. Pattern is nice so I'll use them until I can find better quality pillows.
Great and easy ordering, great product arrived as described.
Everything was done beautifully and delivered in time, but I never found the answer sheets for the two quizzes! Thank goodness for googpe!
Our item was exactly as designed, shipped promptly and great quality.
It came in a week earlier than it was supposed to wish is fantastic! And the cards are so beautiful and I love it! This was my first time ordering form this company and I will definitely do it again for the future
First time ordering. Will be ordering again! Easy and simple process. Nice selections. Prompt and efficient.
Super simple. Easy order. Just like everything from before when I order from Zazzle. I would change the text size into a larger text than it appears on the digital screen because it will come out smaller than you expect when printing a small item… But that was my fault, not Zazzle's.
Very happy with invitations. Did a beautiful job. Affordable
Wonderful shopping experience, fast shipping, great quality pillow. My friends daughter loves unicorns and she absolutely loved this pillow!
The site was very useful friendly would recommend to everyone
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Janell,
I am so sorry to hear about your recent order. That is definitely not the kind of customer experience we strive for and we would love the opportunity to make this right. I’ll be reaching out to you directly via e-mail.
I look forward to assisting you further!
Thank you,
Zazzle