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Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.
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I ordered magnets with my mom's picture on them as part of a gift bag for guests attending her 90th birthday. The uploading of her picture and the designing of the magnet was super easy.
As with most sites, the shopping was pretty painless. Came across this during Google shopping so it was pretty easy to find. The checkout was pretty easy and it shipped fairly quickly.
Loved that I was able to completely customize an ornament for my mom this Christmas! It is beautiful and exactly how I envisioned it! It was delivered so quick and without any damage
I created business cards on Zazzle and I am not a graphic designer, so I thought the process would be easier than it was. I received my cards but the print is very small. I'm not sure what went wrong, but I could not fit the font/text in the spaces provided. Again, maybe it is just me, but I thought the process would be more foolproof for inexperienced folks like myself.
I received my order and when I told my friend who also has an Etsy store, she says she's jelly that i have a QR code on my business card, so that someone can go directly to my site. Thanks for offering that option.
I love this site! I have highly active kids that seem to get injured a lot. It started as a "we should commemorate this with an ornament and shirt" joke with a broken knee cap playing basketball. And now I have 6 injury ornaments on my tree from 3/4 of my kids. Zazzle makes it so easy to change words, colors, sizing; I can design front and back and it comes out perfect each and every time. I hope to not have to order more of these types of ornaments in the future, but I will continue to use zazzle to design more fun ornaments to commemorate special occasions!
Beautiful exactly as I ask pretty and taste great! Paid extra for shipping and it was definitely on time before actually worth the money
I've had two custom orders from zazzel now and both were amazing. I had a set of mugs made earlier this year and now two sets of stickers made. Both were amazing
I've been ordering from zazzle for years and always recommend them for my small business friends. Great choices for customizing and always get here before time promised.
I received smaller cards, maybe I didn't realize you have it set on the Thank you card size for holiday cards. Still, a little disappointing, you should have it set on the standard size holiday card and if people want smaller they could change it. It never happened to me before with any cards.
It was beautiful and very easy to design. Other websites didn't show what I was looking for. You need to order early. The shipping fee was very expensive since I needed it within two weeks.
It was beautiful and very easy to design. Other websites didn't show what I was looking for. You need to order early. The shipping fee was very expensive since I needed it within two weeks.
Having recently visted Hawaii for a destination wedding, we wanted to create a collage holiday card with the Hawaiian "Mele Kalikamaka" greeting. Other card generating websites, including one that we had used for a number of years, did not have the options we were looking for.
I have been ordering for many years now! The shipping cost on my last order was $55.49 for 10 ornaments within the US! I tried to contact Zazzle and was not able to get ahold of anyone.
It took me FOREVER to create the design in the online software for 2 ornaments. I've used Zazzle several times to create custom ornaments to commemorate special events in our family but it was much more complex and difficult this time. Software was not as intuitive as it used to be. Actual creation and delivery of the ornaments was very prompt.
From design process to delivery, it was a great experience. I love the invitations we made and I know my family and friends will too. Thank you Zazzle for being apart of our special day.
The print on the cocktail napkins I ordered was not vibrant, almost like the ink was getting low. Also, there were 3 napkins totally blank.
Ordering was easy but the inscription for the year of graduation is so pale can barely see! If you'd put it in bold like the name, it would have been fine.
I was suppose to get 2 items. Only one came. Problem was immediately taken care of by company. Thank you. Completely satisfied.
Answer: Typically 24 hours. This is not counting weekends, unfortunately. Can you please message us if you need assistance on an inquiry?
Answer: I would suggest emailing also. I've never had to wait at all via phone; yet, since you have, try email. Don't despair. They WILL help you.
Answer: Usually they take about a week, BUT on my recent (11/29) Christmas card order, they've taken two weeks now and zero so far! Not good. I need to get these cards out very soon. Also, they don't bother to make customers service open on weekends (just for the Christmas rush). I get the feeling they are pretty unreliable, inflexible, etc. Not good.
Answer: Zazzle is a Print on Demand company. All designs are printed when ordered. You would want to make your customization's to the product, then add it to your cart to place your order.
Answer: Good luck I haven't heard back from any of my inquiries either
Answer: You probably will get the most accurate answer by calling Zazzle. I use Zazzle Black, and everything I've ordered (I think I have a 30 page Order History) has always arrived promptly; however, keep in mind that it has to be made before it can ship, so I believe I get a general arrival date - not a guarantee. Again though, it has always been prompt and on the mark as far as the tracking date.