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Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.
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Product high quality, lots of design options. Only thing Is that the mailing envelope was bent so were some of the stamps when I received them, need a heavier mailer envelope or better cardboard for mailing. I wasnt pleased about that part. Everything else was great.
I was very happy with the level of service I got from this company! They answered all my questions and were timely. I loved my invitations and everything was exactly as I ordered.
The QUALITY of my cards were shocking, to be honest. I have used one other company and was disappointed but I could not afford the other costly options. HOWEVER, I found ZAZZLE.COM to be cost effective AND great quality! I love my cards and everytime I give them out, people comment on the quality, color, print.
Thanks, Zazzle!
Made pins of my late husband for my grandchildren, then others wanted them loved them
Great site and fast delivery of product. Product was fantastic.
I always get good and fast service from Zazzle.com whether it's personalized stamps, mugs, iPhone cases, or tote bags. The products are good quality and prepared as I desire.
I was very impressed with the entire process. I was able to easily navigate my way around the website and find what I was looking for. I placed an order and recieved it only 7 working days later (as I live in Australia). I was so happy when I saw the finished product. The business cards looked exactly as I had imagined and the quality was second to none. I will definitely use the website again and would recommend them to anyone thinking about ordering from them. Thanks Rebecca
I liked the many selections. One that I bought was I Think therefore I'm atheist and I was dissapointed only because the "therefore" word is almost not visible. It looked somewhat dim on the site but I thought it would be more visible than it is. When going back to the site to look at it though I guess what you see is what you get. I am happy with the others that I ordered.
Republican or Democrat, this site has the best bumper stickers!
Lots of unusual products that I haven't seen anywhere else. Love It...
I had a great experience with your Customer Service Rep. She was very helpful in guiding me through the process of ordering my Son's B-day Invitations. The only issue I had was ordering on my own... it wasn't real clear how to fix an issue with the wording hence I called Customer Service and they walked me through it.
My order arrived quicker than expected and I love them!
Products were as advertised. Graphics were sharp and clear. Impressive speed of delivery.
My invitations were so cute! I ordered 15 but only received 10 envelopes.
Excellent price, great quality, quickly shipped. Met all of my expectations.
I love the site. Just took me a very long time to decide what i wanted. So much to choose from.
Great items for a great price! Overall A+++ buying experience!
Found exactly what I was looking for. Easy to order, shipped promptly, good quality.
I had to make a new account, but I have used Zazzle for years. I love it. Really. Not so much purchasing others ideas, but creating my own. Although I have bought from others too :(
Answer: Typically 24 hours. This is not counting weekends, unfortunately. Can you please message us if you need assistance on an inquiry?
Answer: I would suggest emailing also. I've never had to wait at all via phone; yet, since you have, try email. Don't despair. They WILL help you.
Answer: Usually they take about a week, BUT on my recent (11/29) Christmas card order, they've taken two weeks now and zero so far! Not good. I need to get these cards out very soon. Also, they don't bother to make customers service open on weekends (just for the Christmas rush). I get the feeling they are pretty unreliable, inflexible, etc. Not good.
Answer: Zazzle is a Print on Demand company. All designs are printed when ordered. You would want to make your customization's to the product, then add it to your cart to place your order.
Answer: Good luck I haven't heard back from any of my inquiries either
Answer: You probably will get the most accurate answer by calling Zazzle. I use Zazzle Black, and everything I've ordered (I think I have a 30 page Order History) has always arrived promptly; however, keep in mind that it has to be made before it can ship, so I believe I get a general arrival date - not a guarantee. Again though, it has always been prompt and on the mark as far as the tracking date.