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ZazzleReviews 3,673

4.6

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From the business

Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.


zazzle.com
Founded in 2005
Redwood City, CA, United States
+340
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Zazzle Reviews Summary

Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 9 days

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California
1 review
1 helpful vote
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Product high quality, lots of design options. Only thing Is that the mailing envelope was bent so were some of the stamps when I received them, need a heavier mailer envelope or better cardboard for mailing. I wasnt pleased about that part. Everything else was great.

Date of experience: September 13, 2012
California
1 review
1 helpful vote
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I was very happy with the level of service I got from this company! They answered all my questions and were timely. I loved my invitations and everything was exactly as I ordered.

Date of experience: September 12, 2012
Hawaii
1 review
0 helpful votes
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The QUALITY of my cards were shocking, to be honest. I have used one other company and was disappointed but I could not afford the other costly options. HOWEVER, I found ZAZZLE.COM to be cost effective AND great quality! I love my cards and everytime I give them out, people comment on the quality, color, print.

Thanks, Zazzle!

Date of experience: September 12, 2012
North Carolina
1 review
0 helpful votes
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Made pins of my late husband for my grandchildren, then others wanted them loved them

Date of experience: September 12, 2012
Minnesota
1 review
0 helpful votes
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Great site and fast delivery of product. Product was fantastic.

Date of experience: September 11, 2012
Arizona
1 review
1 helpful vote
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I always get good and fast service from Zazzle.com whether it's personalized stamps, mugs, iPhone cases, or tote bags. The products are good quality and prepared as I desire.

Date of experience: September 11, 2012
New York
1 review
1 helpful vote
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I was very impressed with the entire process. I was able to easily navigate my way around the website and find what I was looking for. I placed an order and recieved it only 7 working days later (as I live in Australia). I was so happy when I saw the finished product. The business cards looked exactly as I had imagined and the quality was second to none. I will definitely use the website again and would recommend them to anyone thinking about ordering from them. Thanks Rebecca

Date of experience: September 10, 2012
Pennsylvania
3 reviews
1 helpful vote
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I liked the many selections
September 10, 2012

I liked the many selections. One that I bought was I Think therefore I'm atheist and I was dissapointed only because the "therefore" word is almost not visible. It looked somewhat dim on the site but I thought it would be more visible than it is. When going back to the site to look at it though I guess what you see is what you get. I am happy with the others that I ordered.

Date of experience: September 10, 2012
Michigan
1 review
0 helpful votes
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Republican or Democrat, this site has the best bumper stickers!

Date of experience: September 10, 2012
Ohio
1 review
0 helpful votes
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Lots of unusual products that I haven't seen anywhere else. Love It...

Date of experience: September 10, 2012
Indiana
1 review
1 helpful vote
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I had a great experience with your Customer Service Rep. She was very helpful in guiding me through the process of ordering my Son's B-day Invitations. The only issue I had was ordering on my own... it wasn't real clear how to fix an issue with the wording hence I called Customer Service and they walked me through it.

Date of experience: September 10, 2012
Indiana
1 review
0 helpful votes
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My order arrived quicker than expected and I love them!

Date of experience: September 10, 2012
Oregon
1 review
0 helpful votes
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Products were as advertised
September 10, 2012

Products were as advertised. Graphics were sharp and clear. Impressive speed of delivery.

Date of experience: September 10, 2012
Georgia
1 review
0 helpful votes
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Luv...
September 10, 2012

Luv... Luv... my bag & buttons! Fast shipping, will order again... again... Thank You :)

Date of experience: September 10, 2012
Michigan
1 review
0 helpful votes
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My invitations were so cute! I ordered 15 but only received 10 envelopes.

Date of experience: September 10, 2012
Oklahoma
1 review
0 helpful votes
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Excellent price, great quality, quickly shipped. Met all of my expectations.

Date of experience: September 9, 2012
Texas
1 review
0 helpful votes
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I love the site
September 9, 2012

I love the site. Just took me a very long time to decide what i wanted. So much to choose from.

Date of experience: September 9, 2012
Colorado
1 review
0 helpful votes
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Great items for a great price! Overall A+++ buying experience!

Date of experience: September 8, 2012
Ohio
1 review
0 helpful votes
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Found exactly what I was looking for. Easy to order, shipped promptly, good quality.

Date of experience: September 8, 2012
Illinois
1 review
1 helpful vote
Follow Renee C.
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I had to make a new account, but I have used Zazzle for years. I love it. Really. Not so much purchasing others ideas, but creating my own. Although I have bought from others too :(

Date of experience: September 7, 2012