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ZazzleReviews 3,673

4.6

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From the business

Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.


zazzle.com
Founded in 2005
Redwood City, CA, United States
+340
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Zazzle Reviews Summary

Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 9 days

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Washington
1 review
1 helpful vote
Follow Andi G.
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This site is easy to browse through and I've purchased several products now and they've always arrived right on time and the items so far have been high quality. I'm recommending Zazzle.com to all my friends and anyone else who are looking for quirky or interesting gifts to give out this Christmas. I'm a customer for life!

Date of experience: December 5, 2012
Pennsylvania
1 review
1 helpful vote
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This is the second special order item I have gotten from Zazzle and have been quite pleased with both. They both arrived in an extremely short time for being a special order and were well packed.

Date of experience: December 4, 2012
Washington
1 review
1 helpful vote
Follow Jennie G.
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Easy to use website to design T-shirts, baby onesies, sweatshirts, etc. I made three different items, and they all turned out good. Nice quality clothing and range of products. Would use again.

Date of experience: December 2, 2012
Pennsylvania
1 review
0 helpful votes
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Great site and quick to solve and respond to problems, Would use it again

Date of experience: December 2, 2012
Colorado
1 review
0 helpful votes
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A great website!
October 25, 2012

A great website! Easy to use, an abundance of fun and practical projects for gifts and "just because"!

Date of experience: October 25, 2012
Mississippi
2 reviews
4 helpful votes
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This is the best place I've seen for the type products they offer. The quality of the clothing I purchased was awsome!

Date of experience: October 25, 2012
Virginia
1 review
1 helpful vote
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The website was very clear and detailed. I knew how to figure out how much postage I needed and what size I wanted.

Date of experience: October 20, 2012
Massachusetts
2 reviews
0 helpful votes
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I wanted some bookplates for at least a few of my most treasured and most likely to be loaned books. The choices were numerous, the price very reasonable and the service prompt and courteous

Date of experience: September 17, 2012
Idaho
1 review
1 helpful vote
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I love this website, both the ability to custom make shirts and accessories, and the things that are already set up and beautiful. Great to have things that are special, and even better to be able to give them away as gifts.

Thank you Zazzle

Date of experience: September 16, 2012
Washington
1 review
1 helpful vote
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The mat was wrinkled
September 16, 2012

The mat was wrinkled. Given that your business is matting and framing prints you should be able to get that right. Poor quality control. Otherwise I am satisfied with my purchase. I am not returning the item to be fixed because it is too much bother.

Date of experience: September 16, 2012
Tennessee
1 review
1 helpful vote
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My order took about 2 weeks to receive. Once my T-shirts got here. My xxl was too small. The sizes in general run small my 2 sizes. Mehh i might take my business back to cafepress.

Date of experience: September 16, 2012
Nebraska
3 reviews
1 helpful vote
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My experience with Zazzle was quite pleasant. My order arrived promptly and in order
I will be order from Zazzle again.

Date of experience: September 16, 2012
California
1 review
1 helpful vote
Follow Aimee S.
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The quality of the invitation was excellent and the I received them within a few days. They are adorable and I enjoyed being able to customize them with my own wording.

Date of experience: September 16, 2012
Michigan
1 review
0 helpful votes
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It was easy to customize my product with the text I wanted, and when it arrived it was perfect!

Date of experience: September 15, 2012
Oklahoma
1 review
0 helpful votes
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The site was easy to use
September 15, 2012

The site was easy to use. I found the print I wanted and it was reasonably priced.

Date of experience: September 15, 2012
Virginia
1 review
0 helpful votes
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Awesome selection, fast shipping and a great product. I will be back!

Date of experience: September 15, 2012
Texas
1 review
1 helpful vote
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The items arrived right on time and I was pleased with the quality of the post cards. They had a good selection. I was very satisfied with my purchase.

Date of experience: September 14, 2012
Michigan
1 review
1 helpful vote
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Before i found ZAZZLE,, I only could order,(, just okay) business cards. Since ZAZZLE, I have ordered the most gorgeous, quality, professional products.
I will order again,, thanks ZAZZLE..

Date of experience: September 14, 2012
Michigan
1 review
1 helpful vote
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Both items that I had ordered were personalized, one being business cards for Etsy.com Graceasis, and the other a record decal on a long sleeve ladies t-shirt. I am so very happy happy. Very proud to pass out my business card. They turned out beautiful and it's a reflection on what I sell on my on-line store. Call me a VERY more than SATISFIED customer!

Date of experience: September 14, 2012
New York
1 review
1 helpful vote
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We started with Zazzle for Christmas cards, but now produce many of our business products (business cards, labels, etc.) with them as well. The quality os always top notch. The web environment could use a bit of simplification, as finding prior designs can be a bit of a goose chase some times.

Date of experience: September 13, 2012