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Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.
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This site is easy to browse through and I've purchased several products now and they've always arrived right on time and the items so far have been high quality. I'm recommending Zazzle.com to all my friends and anyone else who are looking for quirky or interesting gifts to give out this Christmas. I'm a customer for life!
This is the second special order item I have gotten from Zazzle and have been quite pleased with both. They both arrived in an extremely short time for being a special order and were well packed.
Easy to use website to design T-shirts, baby onesies, sweatshirts, etc. I made three different items, and they all turned out good. Nice quality clothing and range of products. Would use again.
Great site and quick to solve and respond to problems, Would use it again
A great website! Easy to use, an abundance of fun and practical projects for gifts and "just because"!
This is the best place I've seen for the type products they offer. The quality of the clothing I purchased was awsome!
The website was very clear and detailed. I knew how to figure out how much postage I needed and what size I wanted.
I wanted some bookplates for at least a few of my most treasured and most likely to be loaned books. The choices were numerous, the price very reasonable and the service prompt and courteous
I love this website, both the ability to custom make shirts and accessories, and the things that are already set up and beautiful. Great to have things that are special, and even better to be able to give them away as gifts.
Thank you Zazzle
The mat was wrinkled. Given that your business is matting and framing prints you should be able to get that right. Poor quality control. Otherwise I am satisfied with my purchase. I am not returning the item to be fixed because it is too much bother.
My order took about 2 weeks to receive. Once my T-shirts got here. My xxl was too small. The sizes in general run small my 2 sizes. Mehh i might take my business back to cafepress.
My experience with Zazzle was quite pleasant. My order arrived promptly and in order
I will be order from Zazzle again.
The quality of the invitation was excellent and the I received them within a few days. They are adorable and I enjoyed being able to customize them with my own wording.
It was easy to customize my product with the text I wanted, and when it arrived it was perfect!
The site was easy to use. I found the print I wanted and it was reasonably priced.
Awesome selection, fast shipping and a great product. I will be back!
The items arrived right on time and I was pleased with the quality of the post cards. They had a good selection. I was very satisfied with my purchase.
Before i found ZAZZLE,, I only could order,(, just okay) business cards. Since ZAZZLE, I have ordered the most gorgeous, quality, professional products.
I will order again,, thanks ZAZZLE..
Both items that I had ordered were personalized, one being business cards for Etsy.com Graceasis, and the other a record decal on a long sleeve ladies t-shirt. I am so very happy happy. Very proud to pass out my business card. They turned out beautiful and it's a reflection on what I sell on my on-line store. Call me a VERY more than SATISFIED customer!
We started with Zazzle for Christmas cards, but now produce many of our business products (business cards, labels, etc.) with them as well. The quality os always top notch. The web environment could use a bit of simplification, as finding prior designs can be a bit of a goose chase some times.
Answer: Typically 24 hours. This is not counting weekends, unfortunately. Can you please message us if you need assistance on an inquiry?
Answer: I would suggest emailing also. I've never had to wait at all via phone; yet, since you have, try email. Don't despair. They WILL help you.
Answer: Usually they take about a week, BUT on my recent (11/29) Christmas card order, they've taken two weeks now and zero so far! Not good. I need to get these cards out very soon. Also, they don't bother to make customers service open on weekends (just for the Christmas rush). I get the feeling they are pretty unreliable, inflexible, etc. Not good.
Answer: Zazzle is a Print on Demand company. All designs are printed when ordered. You would want to make your customization's to the product, then add it to your cart to place your order.
Answer: Good luck I haven't heard back from any of my inquiries either
Answer: You probably will get the most accurate answer by calling Zazzle. I use Zazzle Black, and everything I've ordered (I think I have a 30 page Order History) has always arrived promptly; however, keep in mind that it has to be made before it can ship, so I believe I get a general arrival date - not a guarantee. Again though, it has always been prompt and on the mark as far as the tracking date.