Zazzle

I needed lots of help with an order of fabric and other items for an upcoming baby shower. Kathy at Zazzle customer support spent a long time on the phone with me and was very patient and incredibly helpful explaining and guiding me through all the details and options for the products I wanted to order. With her assistance, this baby shower will be extra special! Thank you, Kathy and Zazzle - much appreciated and looking forward to receiving items in the days to come... MvH

I ordered a shirt that had a picture of my airplane on it. I received a shirt that looked like a kid colored it with a crayon. I sent them a picture of the shirt and a request for a refund and they told me no. I'm disputing with cc company.

If I could give negative stars I would. Shirt to be shipped by Jan 3,2017 at the latest. Took two weeks to print to begin with. I contacted Zazzle on January 9, telling am I still hadn't received my shirt. I asked for a refund and to not bother shipping it. They wrote back that it has been shipped and to keep the shirt for all the trouble. I looked at my account and the shirt was returned the same day they said to keep it. That means they never shipped it to begin with. Now they say they will refund my account within 21 days. Do not use this company. Customer service is awful. No idea about the finished product, since I doubt mine was ever even made. Never again!

I ordered a custom messenger bag through Zazzle. I found them originally through a Google search and was a bit hesitant to shop through them as I had never heard of them before, but I'm glad I did. I found a few other sites with similar bags, but none of the other companies had an option to customize anything, so I opted for Zazzle.

The customization process was very easy and quick, and the best part is the bag actually looked exactly as I expected it to! It took about a week and a half from when I ordered to when it arrived, which is pretty good for a custom item in my opinion. They provided shipping tracking, so I knew exactly when to expect it.

It was a great shopping experience and I would not hesitate to order something from them again in the future.

I ordered two items for my desk - total of $60+. I received a msg from Zazzle stating that my package had been delivered 3 days after I had ordered it. The estimated shipping time was 7-10 days. Obviously a mistake. I contacted customer service to let them know that I had not received any package. Customer service's response was that the email stated that it was delivered, so it was. PERIOD! I never received a notice from any carrier (as I always do with deliveries) and most certainly did NOT RECEIVE my items from Zazzle! The 'mistake' is on their end and they refuse to right it! I am out $60+ and there is nothing I can do about it!

I never have any issues with usps deliveries expect for when I get things from zazzle. First they lost my wedding invitations. Now I'm waiting for thank yous and return address labels and it's been over 10 days since I ordered them and once again.I believe they are lost. I will never order from zazzle again. They have the longest shipping time. I made the order in novemeber 25 and I'm still waiting. Over 10 days. Pathetic! Never again. Go to Etsy or another site.

Zazzle is easy to work with and create a card with your own verse and even scripture. Love chosing the background color. Also there is such a wide variety of cards to choose from. Love It! The only reason I gave them 4 stars instead of 5 stars is because shipping costs are pretty steep.

Stay away from this company! I ordered a print which looked great on the website, but the print itself was so horribly blurred and grainy. Clearly a low-res photo that was blown up and turned into a big blur. I was offered a zazzle credit instead of a refund, so I ordered a new, different print. SAME THING.
There is obviously no quality control. Low-res photo blown up which resulted in a blurred, grainy, pixely photo. I contacted customer service over a week ago and heard nothing. I made a second attempt and I'm hoping to get this all resolved. Terrible quality prints and customer service is just bad. Pay a little extra and go somewhere else, it isn't worth the headache. BUYER BEWARE

I ordered my xmas cards from Zazzle, and paid for express service/shipping. The box that came only included half of my cards and they actually put in WET envelopes. There was no damage to the box, so the wetness didn't happen in transit. They put them in there. They shipped a replacement for the remainder of my order - still not here... it's Christmas eve. They suck. I will never order from them again.

I've been using Zazzle for a couple of years now for all my custom design and printing of my stickers/labels for my candle line. My experience with Zazzle is wonderful. They do a fabulous job of printing and their customer service is a #10. They ship when they say they are going to ship. They stand behind their products 100% and are right on the ball to correct or reprint a product that is not met to my high standards. They don't ask questions but back their guarantee! I highly recommend them.

Thankyou Zazzle.

S. Meyers

This company is a joke, my order was cancelled over a month after I placed the order and led to a non-profit campaign being completely ruined. They say they will help with my complaint but I have been ignored time and time again by the company. DO NOT SHOP HERE. I researched loads, reading about there own company, going on LinkedIn etc, however it appears I was wrong.

So many negative reviews that I heavily suspect many of the reviews on here are fake. Posted at the same time, accounts with no previous reviews and same writing style to name a few tell tale signs.

If I could give this site a zero I would. I ordered 50 invites for a baby shower. There is no way to proof your order after entering info. I placed the order and asked customer service NOT to send until I could see a proof. Naturally they ignored me and the invites came with the sample info. Someone else's shower. I have 100 people to invite and no invitations. They refuse to give me a refund and want me to re-order. It won't get here on time. HORRIBLE service. $100 Loss.

The tie we designed turns out just like the image provided on the website. I only wish I could've made the image bigger since it's a fairly detailed logo. But, for the purpose of a high school athlete, this worked great for their "Dress up on Game Day" days for school.