Zazzle

My only reason for four stars is because I find the website difficult to maneuver. The Tissue Paper is beautiful. I haven't worked with it yet but I think it will be wonderful. Shipping was fairly fast. Packaging very nice.

I spent over $50 dollars on invitations and it said it came with envelopes and come to find out when order came no envelopes were included. When I went to chat with someone they asked me if I ordered them which I said no because it clearly said it came with them. It was hard to try to talk with someone about my order. I am not a happy customer

Easy to use and quick to arrive! They make you put a lot of words in your review. Only downfall.

I ordered 2 different shirts with personalized photos and text. They look exactly like they did when I created them on Zazzle and they shipped even quicker than they were supposed to!

I really wanted a simple, square card with a QR code on the back linking to my sales site, and Zazzle had exactly what I was looking for. The process is simple and I received the cards quickly.

Good luck getting anything approved for printing with their terms. I spent 3 hours designing and ordering stickers for a child's birthday party just to find out a week later that my order was cancelled due to a violation with their terms. I was literally ordering 3 sheets of large stickers and 3 sheets of small with the childs name on them, clearly not for commercial use. I disputed the cancellation and they couldn't do anything for me.

For smaller jobs, buy the materials and print yourself. You will save a lot of money this way, or take to a print shop so you don't have to wait for shipping.

For larger jobs I would suggest going somewhere else completely. Don't waste a second of your time with this company.

I purchased a shirt on April 20 for an event on May 7,2017. The order confirmed I would receive the item in 5-7 business days (with several days to spare.) As of Saturday, May 6, the last shipping day I could have received it before my event, I have yet to receive my shirt! I spoke with someone else who ordered the same shirt a few days earlier for the same event and they did not receive their shirt either. This is inexcusable.

Update: Zazzle eventually refunded my purchase price and let me keep the shirt. Unfortunately, that still didn't rewind the clock so I could have my shirt at the event I wanted it for.

Although I waited quite long (over 1 hour), it was worth the wait and I took the time to blow my hair dry as I waited. As usual, the representative I spoke with (Kathy) was great and took the necessary time to resolve my issue. I have dealt with Zazzle customer service many times in the past and they never disappoint. As a matter of fact, they always go over and above my expectations. If there has ever been any disappointment with something I have ordered, they have always gone out of there way to make it right, if possible, or return it if not. I will always recommend Zazzle to my friends. Thank you for the great support but the wait time today, which was a Monday and near the holidays which might account for the problem, was horrendous.

I ordered a photo collage that was supposed to look like it was on a canvas. I got a cardboard box of crappy quality photos for $36. They let me get a refund, however, after a month and 10 emails back and forth, still no refund they "claimed" was processed.

I ordered 4 Shirts from Zazzle.com and as stated on the website the manufacturing turnaround time for dark apparel is 3-5 business day. Well, guess what? I received my order In 3 days only! When opening my package I was impressed with the quality of the shirts. I realized that I will need some more shirts, and i also needed some help with the design, so I called the customer service and asked them for help, they gave me a 50% off as well as a free shipping code. The person that i spoke with was really helpful and knowledge and he was able to answer all my questions! Right now i'm waiting for my new package which I have placed today. I LOVE THIS COMPANY. Thumbs up ZAZZLE!

I'm a stay at home mom of 2 kids under 2. I ordered Christmas stickers for our Xmas cards. They were Disney - adorable. The stickers arrived poor quality and faded. I had brought the stickers over to my moms house because that's where we do our Christmas card tradition.
Long story short, I called customer service - Edward. He was unable to help me in anyway. He told me that if I couldn't send a photo of the stickers right now then he could not help with the order! I asked to speak to a supervisor - still got nowhere. Wasted 45 minutes of my time and have horrible stickers. I'm frustrated. And annoyed. I was a FIRST time customer and LAST!

All I can say, the products look adorable. The customer service was absolutely terrible. Refused to just help me out. I didn't have access to take pics of the photos so they refused to help me or send out new ones.

We ordered a sweatshirt on 4/21 and the estimated time for delivery was between 5/1 to 5/4. I tried to call last week on Friday and was told we would be receiving an email with information on where our product was. Of course we never received an email. It is now Tuesday and we still have not received an email or our product. I tried to call and was on hold for 15 minutes before being connected with a rep, who then put me on hold after getting my information, and then the call was disconnected. This is ridiculous! We will never be ordering from this company again.

I have had two orders now with Zazzle; one for wedding invitations, and one for mugs. Customization was easy, customer service was extremely patient with all my questions, and the products are truly truly top notch. Many compliments were received on the invitations and the mugs are gifts I haven't delivered yet. I'm sure they will be loved! When I searched their site for mugs there were thousands of options and each was customizable. I love scrolling through there pages. It's easy and I still can't believe the vast assortment of products. Lately I'm looking at customizable Easter gifts!