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I purchased a shirt on April 20 for an event on May 7,2017. The order confirmed I would receive the item in 5-7 business days (with several days to spare.) As of Saturday, May 6, the last shipping day I could have received it before my event, I have yet to receive my shirt! I spoke with someone else who ordered the same shirt a few days earlier for the same event and they did not receive their shirt either. This is inexcusable.
Update: Zazzle eventually refunded my purchase price and let me keep the shirt. Unfortunately, that still didn't rewind the clock so I could have my shirt at the event I wanted it for.
* Zazzle attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
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Hello Micahel,
I am so sorry to hear about the delay with your t-shirt order. I do see that our customer support team has contacted you with the tracking information. I'll be reaching out to you directly via e-mail as well with more details.
I look forward to assisting you further!
Thank you,
Christine