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We ordered a sweatshirt on 4/21 and the estimated time for delivery was between 5/1 to 5/4. I tried to call last week on Friday and was told we would be receiving an email with information on where our product was. Of course we never received an email. It is now Tuesday and we still have not received an email or our product. I tried to call and was on hold for 15 minutes before being connected with a rep, who then put me on hold after getting my information, and then the call was disconnected. This is ridiculous! We will never be ordering from this company again.
* Zazzle attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Kimy B.'s review of Zazzle earned a Very Helpful vote
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Hello Kimy,
I truly apologize you have no received your order and that your initial call was disconnected That is definitely not that kind of customer experience we strive for and we would love the opportunity to make this right. Someone from our customer support team will be reaching out to you directly via e-mail.
Thank you,
Christine