Excellent products, great reviews so you know how things will fit. Free shipping and free returns and super fast receipt of product.
From footwear to customer service, Zappos delivers every time! I very seldom stray, even to the mall, to buy all my shoes!
Always happy and you will always be happy...
Don't give up easily to be better and always optimistic
I have ordered shoes on this site multiple times. Some I kept, some I returned. Never a problem, and the refund posts promptly to my account.
Excellent delivery times. Seem to have deliberately started to narrow their choices in specific products.
I love this store! Once I have discovered it for myself, I no longer waste time on shopping malls. There is no such assortment anywhere else!
Always have had wonderful experiences with. Zappos. Love their return policy! Have a great selection! Has a large variety of sizes!
Dealing with them is terrible. If you get the wrong product, you're out of luck unless you ordered direct from them.
I shop at Zappos around the holidays because the prices be ok then some item are just not the right price at times. I would recommend to a friend
I live in India and my cousin from San Fransisco did a little shopping from Zappos on my behalf. The shoe fit great and I absolutely love it! Thanks!
WOW. Customer service as it was meant to be. A million thank yous to zappos... a real pleasure doing business with such a great company!
Zappos ships same day or next day, and the returns are free and easy.
They sell name brands and their service can't be beat A++
Wow, can this place be real? They sent the shoes overnight and when I needed to return them, they made the process super-simple. Love them!
Amazing customer service, upgraded my shipping for free when i realized i needed them before I went out of town
I had a positive experience with Zappos. I like that they have a large selection, fast shipping and great service
Great store. Great philosophy of customer service. They make videos for almost all of their products. The friendliest staff ever.
Thank you for the promptness. I liked everything.
Advantages: It is sewn qualitatively and fabric is qualitative, the Size approached.
Have found shoes that I can't find anywhere else. Good sales. Fast shipping. Good prices. All -around good company
They offer a broad range of shoes. I bought a couple of pairs. They are beautiful, not like others. The design is special.
Overview
Zappos has a rating of 3.5 stars from 721 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Zappos most frequently mention customer service, free shipping and return policy. Zappos ranks 16th among Shoes sites.
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- Las Vegas, NV, United States
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members