Are you kidding me, zappos needs reviews? You don't know how awesome they are? For shame! Free shipping both ways, great service, huge selection!
You can find wide widths sizes for everyone from adultss to kids. Love free returns no hassles, and delivery is fast and on time
The first time I ordered shoes from Zappos I got the wrong size. Sending them back for new ones was a breeze. No one has better service than zappos.
I don't know how they do it but they have super fast delivery and great prices. I will be going back to them to get another pair of uggs!
This company does everything right. I couldn't be more satisfied with everything from selection, shipping, return policy and customer service.
I have always been a Zappos shoe-shopping kind of girl. What's not to love about going online, not having to try on anything, not having to wait in lines and having shoes show up at your door within a DAY or TWO!? What, they don't fit right or just don't suit your fancy, no worries - send them back for FREE! I had a poor shipping experience with them once about 5 years, where they accidentally shipped the wrong pair of shoes to me 3 TIMES before finally getting the shoe model and size correct to what was ordered. It turned out being a barcode issue in their plant - boxes were mislabeled with incorrect SKUS and the wrong item was accidentally being re-picked an re-shipped in error repeatedly. It really wasn't a painful experience bc this company has the BEST customer service I have ever experienced online. Agents called and emailed me about the status of my order every step of the way, their emails are fun and made me laugh and I really didn't mind the hassle bc they took the time to take care of me. I ended up scoring VIP status through this experience which has allowed me to be part of a 1-day free shipping club which I absolutely LOVE. Best part of Zappo's these days is that they don't just sell shoes, they sell clothes and all kind of other great merch which has allowed me to find the majority of my attire on Zappos or amazon. Thanks Zappo's, you've made my life so much easier. :)
I found the rarest shoes, Adidas Adan, on Zappos. I had looked everywhere, but with no luck. Them BAM!
SIMPLY THE BEST!
No hassle returns ever, plus you get exactly what is advertised!
This review is based on my personal experience with zappos.com
Ordered some Ugg-type boots - the real shearling kind and they came quickly and were exactly what I was expecting.
I love to buy from this company. Everything about them is stand up! From buying to returning if need be. Never a hassle!
Zappos is the perfect company! They do what they say and are honest (rare these days). Overnight shipping for free! Love this company.
Zappos redefined online shopping for me years ago. And Ive been buying shoes from them ever since. Best support and best return policy
I think that is what the cool kids call them "kicks" All I can say that they carry some cool footwear and other fine stuff worth shopping online!
They are 99% perfect but they refused to post my negative review about a pair of shoes! They filtered it out! So their reviews are fake-ish I guess.
I bought $1195 Movado watch from them and they ship me an empty Movado box with NO WATCH INSIDE. Total fraud and they're giving me a hard time about refunding it now.
Awesome shoes. They feels comfortable and fits perfectly while running. Good material and long time durability.
I wish they still took paypal, otherwise it's fabulous! Great shoes and clothes! Great customer service
Love Zappos there Awesome never had a problem with this Company ever and who can complain with free shipping all the time nothing bad to say here
Overview
Zappos has a rating of 3.5 stars from 721 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Zappos most frequently mention customer service, free shipping and return policy. Zappos ranks 16th among Shoes sites.
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- Las Vegas, NV, United States
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members