Very good service, I bought a gift product for my mother and she received it without problems and on time.
Very comfortable, quality and lightweight shoes. I finally found what I've been looking for for a long time. Thank you!
This company is on top of the game when it comes to customer service. But you would expect that since they are a sister company of amazon.
Always get high quality items at great prices and returns are VERY fast and easy. Have used them repeatedly.
Sometimes the variety can be a little overwhelming, but overall its a good place to get your shoes on.
Easy to use website - convenient - great product selection. Would like to see quicker restocking on sizes in popular items.
Their team is helpful and friendly without fail, and everything I have ordered through the years has been perfect.
I often buy from them! Great return policy, free shipping both ways! Just excellent! If it's shoes - it's Zappos!
When you are looking for a "weird' size, or a often sold out style, chances are Zappos will have them... Perhaps not on sale, but available;
LOVE, LOVE, LOVE this site! How I wish every shopping website's like Zappos! NO HASSLE WHATSOEVER! I found out about Zappos more than 5 years ago. I've been a Zappos shopaholic eversince. I have at least 5 purchases this year from shoes to watch to skin care and its not even close to the end of year yet. I wasn't able to use the FREE returns but I'm pretty sure it wouldn't be a problem if ever I need to. Yes! They're also selling skin care and beauty products, and beddings, and watches, and fashion jewelries, and so on! I wish Zappos would also sell pet products for my 4-legged "son" and "daughter", and furnitures for my home. I like the videos of the products modeled by actual, normal people like you and me not by skinny models. I can better visualize how the product would look on me! Zappos, you did a good job, keep it up! Zappos is not a 4-star website, it's a 5-star site!
Great selection of products, quick shipping and a super return policy. One of the best site for shopping.
I want to say thank you for your excellent service and the best attitude towards customers. And of course, the quality is just on top
The customer service is so superior here that I don't even care about shopping for the best prices. I will always do business with Zappos.
This is not the first time I've ordered from you, it's a pleasure to work with you, thank you for your service and fast delivery
I'm very happy with my Zappos experience. They honestly do have the best customer service and the best prices. Would definitely buy from them again
I orderd some Melissa 'anglomania' dragon lady jelly shoes from them, they are just the cutest shoes with a big heart placed front and center on the shoe, i ordered from them mostly because i was in awe of the 365 days return policy, you can return shoes if they are in the condition they came in; i tried the shoes on but theres not much you can do to see if theyll bother you really without making them look worn, so i decided to make a risk and wear the shoes out, OUCH they hurt badly about halfway through the day ( and most was just sitting in class), & theyre definitely worn on the botton now, so im not going to try and return them, the plight of ordering shoes online haha.
Slightly obsessed with boots! Zappos helps with that. Excellent selection, super fast shipping. Love all my purchases!
Answer: I ordered twice and that was not the case all brand new
Answer: Yes! I have ordered a few pairs and each pair is 100% authentic!
Answer: I have purchased several pairs of Birkenstocks and I am completely happy with them. From what I've seen, the price for them here is the same as elsewhere. I trust Zappos without reservation and have been shopping here for more then 12 years.
Zappos has a rating of 3.5 stars from 721 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Zappos most frequently mention customer service, free shipping and return policy. Zappos ranks 16th among Shoes sites.