Zalando.co.uk has a consumer rating of 3.9 stars from 10 reviews indicating that most consumers are generally satisfied with their purchases. Zalando.co.uk also ranks 21st among Clothing Other sites. The most common issues with Zalando.co.uk are around customer service, which is not as good as expected by some customers.
Very good Quick and brand new and always happy with everything i buy from there.I Recommend it to every one :)See positive reviews
Despite being a regular/loyal client of them Zalando simply refuses to refund my order. They sent me huge sizing, noted return pickup already 4 times, no one is appearing. I am not in a position to go and drop the parcel, since had to sent it to my cousin in UK (They accept UK returns only what a surprise :) ) who is a student and nearest drop off point is far far away from him. Hermes courier did not appear 4 times and they simply do not care, doing everything to prevent the refund. I will contact my bank and apply for a chargeback. That is the only option they left me Despite that, their customer service guys are terrible, rude and not client friendly. Great way to treat a loyal customer guys!See critical reviews
Tip for consumers: Enjoy!
Shop the latest fashion & shoes online | Free UK Delivery & Returns on ALL orders | Over 1500 Brands ??? new products every day!
Is this your business?
Claim your listing for free to respond to reviews, update your profile and manage your listing.