Here’s what buyers have asked with answers from Zalando UK staff and previous consumers.
3
questions answered
0%
answered within 1 day
Question:
Do they sell counterfeit goods
Answer:
Answer:
It is a legitimate company. From a little research, I believe that the head office is based in the Netherlands, with large warehouses located in Germany. It also explains why, when you call customer services you get to speak to harsh and non helpful people with Dutch accents.
By Daren P., over a year old
Answer:
Phone doesn't answer and email blocked by the company and live chart is useless
By Manob M., over a year old
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Typical questions asked
How long does shipping take?
What is the return policy?
Where is the company located?