This company kept sending me shoes that had diamontes missing so poor quality i gave up on them. I sent back parcel with proof that it was returned. They mess me about and then say nothing in parcel.
Horrified and feeling sick I ask them to investigate with evri and warehouse. They say they will not engage in further conversation and not speak to evri. The return contract is with evri so evri won't speak to me. So we as customers of xalando have no come back. They are actively scamming people. I have reported them to action fraud and trading standards.