business logo of ZAFUL

ZAFULReviews 5,973

2.4

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate ZAFUL?
grey star
grey star
grey star
grey star
grey star

ZAFUL Reviews Summary

ZAFUL has a rating of 2.4 stars from 5,973 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with ZAFUL most frequently mention tracking number, business days and credit card. ZAFUL ranks 7th among Discount Clothing sites.

service
871
value
866
shipping
880
returns
484
quality
868
This company does not typically respond to reviews

We monitor reviews for authenticity

Florida
1 review
0 helpful votes
Follow Morena M.
Unfollow Morena M.
Share Review
Report Review

ZAFUL is the best online place where to buy cute clothes for cheap. I always tell everyone to check ZAFUL. I like to own many summer dresses and I am able to buy more dresses for less money than any other stores. Their exchange/refund process is also very simple and they are also willing to give you store credit. I also enjoy their rewards program that you are able to use towards other purchases. I love everything about it.

Date of experience: May 21, 2019
California
1 review
0 helpful votes
Follow Zoe z.
Unfollow Zoe z.
Share Review
Report Review

Great quality!
May 23, 2019

Super cute! Overall a great buy, especially considering the price. My only complaint is about sizing. The top fit like a medium but the bottoms dig in on me a bit and feel like a small. The quality of this is comparable to those that cost $70 though, so I can't complain really. 5'4/120

Date of experience: May 20, 2019
Greece
1 review
0 helpful votes
Follow Maria G.
Unfollow Maria G.
Share Review
Report Review

Really nice
May 23, 2019

I ordered various times from ZAFUL, and I'm really happy with the products. Firstly, they are affordable, and good quality at the same time. Also, all the products arrive with in the time limit. I'm really excited with the swimwear, and I would recommend this site! Furthermore, the sizing isn't off which means, that most of the times, the products are true to size. The pictures are actually exactly like the real product, which not often happens when shopping online.

Date of experience: May 20, 2019
Maine
1 review
0 helpful votes
Follow Delia B.
Unfollow Delia B.
Share Review
Report Review

ZAFUL Swimsuit
May 21, 2019

I received this swimsuit much earlier than the original delivery date and I absolutely love the swimsuit. I ordered a small and it fit perfectly, the top and bottom are both tight enough that I feel secure. The color and texture of the swimsuit is exactly like the picture and the quality is great for the price. I definitely recommend this swimsuit!

Date of experience: May 19, 2019
Washington
1 review
0 helpful votes
Follow Trisha R.
Unfollow Trisha R.
Share Review
Report Review

Amazing site!
May 21, 2019

Their products are amazing. Their customer service is amazing didn't had a problem with them they were very cooperative and the products got in, on time. I would be recommending this site to many people including friends and family.

Date of experience: May 19, 2019
TT
1 review
1 helpful vote
Follow Finn J.
Unfollow Finn J.
Share Review
Report Review

Loved
May 19, 2019

This swimsuit is definitely one of my new favourites. It's super cute and comfortable, and it looks exactly like the pictures. The only problem I had with it is that it took a while (3 weeks) to arrive, but it probably took longer to get to me in particular because I live overseas. The material also got a little worn down after I wore it excessively for a few weeks. I ordered a size medium, and although the top fit perfectly, the bottoms were a little big. I have ordered from ZAFUL a couple times after buying this swimsuit and have always gotten a size small for this exact reason, and they fit perfectly. So if you're wondering what size to get, I'm 130 lbs and 5'8" with not a lot of curves, and I'm a size small on this website.

Date of experience: May 18, 2019
India
1 review
0 helpful votes
Follow MOHAMMED A.
Unfollow MOHAMMED A.
Share Review
Report Review

Excellent service
May 19, 2019

Thanx to zaful, for selling good quality product, recently I ordered a jacket, it's exactly same what i see in picture, cuz I purchase some other applications but they showing good pictures but quality is too bad. I really like zaful product and quality. And customer service. Really, this type of service I never experienced before

Date of experience: May 17, 2019
California
1 review
0 helpful votes
Follow Paula D.
Unfollow Paula D.
Share Review
Report Review

At first, Zaful might seem like a scam website but it's really not. Personally, my experience with them have been nothing but good. Shipping was really fast (only took a week or 2) and all the clothes that I got looked exactly the same on the website and fit me nicely. Their clothes are very trendy but also considerably cheap. What more can you ask for? Also, the reviews I have seen are from actual real people unlike some websites that fake their reviews which make this website all the more trustworthy. Even just when I am in the mood to go online window shopping, Zaful is the first website I go to. Highly Recommend.

Date of experience: May 17, 2019
Brazil
1 review
0 helpful votes
Follow Arthur L.
Unfollow Arthur L.
Share Review
Report Review

Nice clothes, the product has arrived in the right time and the store is always worried about the client and they answer quickly. Zaful has a lot of good clothings that I'll buy in the future.

Date of experience: May 17, 2019
Guatemala
1 review
0 helpful votes
Follow Diana P.
Unfollow Diana P.
Share Review
Report Review

So far, so good!
May 18, 2019

I ordered a cute shirt that has a soft material, nice design and wasn't expensive. It's one of my favorites now.

Date of experience: May 16, 2019
France
1 review
0 helpful votes
Follow Nins F.
Unfollow Nins F.
Share Review
Report Review

Highly recommand!
May 17, 2019

I ordered a bunch of times on this website and I've never been disappointed. Be careful to choose the correct size for yourself but if you choose carrefully then it's really true to size!
Shipping takes a shorter amount of time than announced to be delivered, I always received my order in a 7-days range of time.
You could think that because of the cheap prices it's cheap quality but it's not. Huge amount of choice, really good value for money and articles are cute!

Date of experience: May 16, 2019
Georgia
1 review
0 helpful votes
Follow Kenzie J.
Unfollow Kenzie J.
Share Review
Report Review

Whenever I have had to make a return whether it be a wrong size or anything, Zaful has been 100% efficient and effective when resolving the issue. Their online ticket system is fast and easy.

Date of experience: May 16, 2019
NL
1 review
0 helpful votes
Follow Sterre M.
Unfollow Sterre M.
Share Review
Report Review

Great experience
May 17, 2019

Loved all items one was to big, contacted them and it was solved right away.
Got the right item send to me in 2 weeks and got to keep the item that was to big.
They are a great company.

Date of experience: May 16, 2019
Canada
1 review
0 helpful votes
Follow kaitrina b.
Unfollow kaitrina b.
Share Review
Report Review

Love! Love! LOVE!
May 17, 2019

I had always been wary about ordering clothes over random online stores that are always advertised on social media. However, I loved Zaful and their clothes, a friend of mine told me their quality of clothes were great and could be trusted. So I decided to try. I ordered a two piece outfit that was a nice burnt orange colour. I ordered a size medium which is what I usually wear. It fit great, the material was soft and comfortable with a little bit of stretch. The top and bottom both have elastic to make it more comfortable and easy to put on. I've ordered more than once from Zaful and will continue to do so because of the great quality for a great price. Would definitely recommend. (I've tried to attach a photo of me wearing the outfit but it wouldn't work because it wasn't big enough but I was able to attach a screenshot of the outfit). Please go check out this site, you won't regret it.

Date of experience: May 15, 2019
Canada
1 review
1 helpful vote
Follow Kaeden H.
Unfollow Kaeden H.
Share Review
Report Review

The clothing I ordered was of nice quality and looked just like the photos of the clothing on the models. Although, it took between one and three months after ordering to get my packages. It was a bit of a hassle to find out when my last package was being shipped. Therefore, the clothing is really great, but the shipping issues created more problems than hoped for. Although, the customer service and support people were really excellent at helping me. They replied very quickly and provided the guidance needed.

Date of experience: May 15, 2019
Florida
1 review
0 helpful votes
Follow Scarlett L.
Unfollow Scarlett L.
Share Review
Report Review

Highly Suggest!
May 15, 2019

I love zaful. Its affordable and cute. I have only ordered swimsuits from here but look forward to trying out some of the clothes. Like any online site, you NEED to read reviews on sizing before buying. Shipping took like two weeks but that was expected. I have reccomended zaful to a number of friends!

Date of experience: May 15, 2019
Canada
1 review
0 helpful votes
Follow Sharon S.
Unfollow Sharon S.
Share Review
Report Review

Love them!
May 15, 2019

I recently ordered 3 bathing suits for a vacation and loved them all! I've ordered from Zaful multiple times and so do many people I know personally. I've never had a problem with any of the bathing suits quality and they haven't lost their shape, and there is such a wide variety to choose from. I've recommended Zaful to my friends and now we're all hooked!

Date of experience: May 15, 2019
Ireland
1 review
0 helpful votes
Follow Paulina Z.
Unfollow Paulina Z.
Share Review
Report Review

Excellent
May 15, 2019

I have been ordering from Zaful for a number of years now, especially bikinis for my holidays. I loved everything about them! Good products for the price you pay.

Date of experience: May 15, 2019
Sweden
1 review
0 helpful votes
Follow Lorena R.
Unfollow Lorena R.
Share Review
Report Review

Good purchase
May 15, 2019

The service was really good. The products was worth the wait and are perfectly fitting. Love the products and the package!
Communication with customer support is very helpful and accommodating. I liked the whole experience

Date of experience: May 15, 2019
Maryland
1 review
0 helpful votes
Follow Alex M.
Unfollow Alex M.
Share Review
Report Review

Zaful
May 15, 2019

I really enjoy using zaful! It's so cheap and super cute stuff. I love their bathing suits but unfortunately you can't get different sizes for the tops and bottoms which I need. I was also sold two suits that were sold out and waiting for them to restock and ship was annoying. All together though, customer service was apologetic and helpful and I enjoyed shopping from Zaful.

Date of experience: May 14, 2019

From the business

ZAFUL offers a wide selection of trendy fashion style women's clothing. Affordable prices on new tops, dresses, outerwear and more.


zaful.com
Coventry, WMID, United Kingdom
+1071