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ZAFULReviews 5,973

2.4

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ZAFUL Reviews Summary

ZAFUL has a rating of 2.4 stars from 5,973 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with ZAFUL most frequently mention tracking number, business days and credit card. ZAFUL ranks 7th among Discount Clothing sites.

service
871
value
866
shipping
880
returns
484
quality
868
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Australia
1 review
0 helpful votes
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Perfect fit
November 2, 2019

Only place I'll ever order bikinis from. I've ordered about 6 pairs now and every piece has fit perfectly and looked super flattering. My favourite bikinis so far are the "Cheeky Halter High Cut Bikini Set" in pink and the "Cheeky Underwire Neon Bikini Set" in neon green. I will attach photos of these! I have a very small chest and a big bottom half so I usually ordered a medium in the pink set as the top can be adjusted to suit, and a small in the green set. They both fit very well.

Date of experience: October 28, 2019
Puerto Rico
1 review
0 helpful votes
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I was hesitant about ordering from here because the prices are very affordable and some reviews I had read were mixed. I ONLY purchased bikinis and I relied heavily on previous customers' feedback on each item. Not only what they said but they upload pics and some even provide their body dimensions. The site does incentivize feedback on their site through credits and I am happy that they do because it made me feel as if I was better informed with my decisions. My items arrived about 3 weeks after I ordered them which is fairly quick given that I live in Puerto Rico. They were on top of communication throughout and after they arrived.

The quality of the bathing suits is surprisingly good given the prices. They fit as described and true to what is pictured on the site.

Date of experience: October 28, 2019
Canada
1 review
0 helpful votes
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I have now purchased 3x from Zaful and will continue to in the near future. Super affordable
And good quality. Also, you can search YouTube Zaful hauls so that you can see real life people wearing the bikinis. It really helps me with deciding which ones to order. So excited to show off my bikinis on my Mexico trip in January!

Date of experience: October 28, 2019
Philippines
1 review
0 helpful votes
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I never imagined that I would be actually buying from an online shop based outside my country but I was able to find in Zaful the clothing pieces I was dying to have. The dress fits me perfectly, just make sure to read the sizes properly as they vary from clothing to clothing. I have no problems with the fabric and the sewing. The arrival of the packages were inside the ETA and I was given updates. The customer service was very responsive and helpful. I am looking forward to more purchases!

Date of experience: October 28, 2019
Mexico
1 review
0 helpful votes
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I must confess that I had doubts and insecurity when buying on this page, because I have little experience of buying on Chinese websites, but the reality is that I was surprised by the good value for money it offers, even better than I expected. The only thing I think can be improved is the organization of the website, as it can be difficult for new users to find the clothes they are looking for, or even in which of the many offers there are, these clothes are applicable.

Date of experience: October 27, 2019
Singapore
1 review
0 helpful votes
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Go to place since 2015
November 1, 2019

Have been ordering from Zaful since 2015 and I've always been pleasantly surprised at the consistent attention they provide. Each item come in its own ziploc Zaful bag - thank you for providing that as it's reusable to protect delicate pieces in storage. The sizing chart has also been accurate; which is can be tricky on some online sites. Delivery is on time and usually quicker than anticipated, that is awesome. The point reward system is beneficial for returning customers too. I've tried experimenting on other sites and Zaful beats them by the site layout and quick toggle for other colours/sizing options available. The filter system is through (you can search for "white skirt" and it wont throw up the rainbow assortment of skirts) and that helps me find what I'm looking for quickly. Payment gateway is smooth and no hidden (surprise) charges. Great place for affordable fast fashion pieces and on trend accessories.

Date of experience: October 27, 2019
GB
1 review
0 helpful votes
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Great company
November 1, 2019

A great company to purchase many clothing items, I myself have already placed another order. I ordered a hoodie from them and it's amazing! It's super warm, fluffy and cosy and I love it. The purchasing process was easy and went without a hitch. There was a little time before it arrived from the order date which is understandable. Customer service were happy to help me and I appreciated everything they did for me; happy to help and quick to help as well.

Date of experience: October 27, 2019
BA
4 reviews
1 helpful vote
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Nice clothes.
November 1, 2019

Very nice clothes, good quality, true to size. I would say, go shopping on Zaful, great stuff they have.

Date of experience: October 27, 2019
Philippines
1 review
0 helpful votes
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Zaful is now my favorite shopping app since the designs and styles are amazing. It's true to size and what you see is what you get.

Date of experience: October 27, 2019
Texas
1 review
0 helpful votes
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I never shopped for clothes online before because I was afraid of things not fitting right, but in every experience of mine with zaful, everything has fit just as it should. The material is amazing and it's all very affordable. Not only that but if there is questions about your order, customer support replies fast and they are very specific. I love that customer satisfaction if their priority.

Date of experience: October 26, 2019
Philippines
1 review
0 helpful votes
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Excellent experience!
October 31, 2019

When I ordered before it takes time for it to arrive, maybe because they are still working on its courier, which I totally understand. And just recently I ordered 5 items and it arrived on the expected date of arrival, and I am so happy with the items and cloth that is being used. It's super duper cute and it fits well, and it looks exactly the picture. What you see is what you get indeed. Excellent!

Date of experience: October 26, 2019
Colorado
1 review
0 helpful votes
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They have everything!
October 31, 2019

I love this store! I was a little nervous to purchase from zaful because of the really good prices, figured it was too good to be true and all... but nope, it's not too good to be true :) I've placed many orders with Zaful now, and some of my favorite pieces are from here. My advice would be to check the size chart for each item. Occasionally things are slightly large for me but that happens to me at almost every store anyway, and everything's so cute, I don't mind taking things in a little. Most things are true to size, though, and the quality is about the same as F21 or H&M:)

My favorite thing about Zaful is actually the customer service, they are so quick to respond and have been so kind and helpful to me. Shipping is quick, and if there's ever a delay due to stock or something, they let you know right away and give you options for which resolution would make you happiest.

Give it a shot, they seriously have everything!

Date of experience: October 26, 2019
Nevada
1 review
0 helpful votes
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Amazing quality!
October 31, 2019

I have been using Zaful for many years now and will continue to use it for a long time. Everything on their site is inexpensive and good quality for the amount your paying also. Fittings are always right on my body. I have also bought some pieces out of the men's section for my boyfriend and he loved them! I highly recommend this site if your looking for trendy bathing suits! :)

Date of experience: October 26, 2019
Malta
1 review
0 helpful votes
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Efficient
October 31, 2019

Zaful is great! Often, it is important you look at the reviews before you buy any item; however that is a precaution you must take with any online shopping website. They are very helpful in terms of customer service, and some of the clothes I have bought from Zaful have lasted long, so far two years even (after many washes). I think it is a great idea to shop from this place, they have a vast range of styles for both men and women!

Date of experience: October 26, 2019
South Africa
1 review
0 helpful votes
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Great Experience
October 31, 2019

Bought the jacket from them as a test since I'm a first time ZAFUL customer. I was impressed with their support when I enquired about my order, they kept me up to date at all times my order only took 2 weeks to reach me, I am very happy it's more than I expected very unique. The prices are very reasonable too.

Date of experience: October 26, 2019
Italy
1 review
0 helpful votes
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Inverno shopping
October 31, 2019

I chose to buy these clothes for the winter
Excellent choice for the price and quality of the product
Satisfied in everything
Sizes shipping time and costs

Date of experience: October 26, 2019
Philippines
1 review
0 helpful votes
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Love it Super cute Fits well Comfortable and of fantastic material Looks exactly like the pictures True to size

Date of experience: October 25, 2019
Philippines
1 review
0 helpful votes
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Exellent shopping
October 30, 2019

I brought bikini and cover up and it was beautiful the quality is exellent true to size and very comfy i love it will order again!

Date of experience: October 25, 2019
Nevada
1 review
0 helpful votes
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I absolutely loved the items I received. I got so many compliments on my bathing suite! Not to mention the speedy shipping. I ordered on a Thursday and received my item just a few days later.

Date of experience: October 25, 2019
Jamaica
1 review
0 helpful votes
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Love their FAST shipping
October 30, 2019

I absolutely love Zaful, always knew about it and created a profile awhile back until couple weeks ago i started shopping online, Zaful super fast shipping is great and the clothes on it is what I expect to receive. I love that they cater for both slimmer and plus size persons. I also love the fact that there are stats for the models so I can use to that to help me buy the correct size. If u sign up check out their flash sale on Thursday, great deals.

Date of experience: October 25, 2019

From the business

ZAFUL offers a wide selection of trendy fashion style women's clothing. Affordable prices on new tops, dresses, outerwear and more.


zaful.com
Coventry, WMID, United Kingdom
+1071