On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
ZAFUL has a rating of 2.4 stars from 5,973 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with ZAFUL most frequently mention tracking number, business days and credit card. ZAFUL ranks 7th among Discount Clothing sites.
We monitor reviews for authenticity
I have ordered quite a bit from Zaful. Mostly dresses. All have been phenomenal quality- one I used for my engagement shoot and it was absolutely gorgeous. Furthermore I have ordered all my bridesmaids dresses from Zaful and all my bridesmaids love their dresses. Some alterations need to be made but the only reason for that would be different body types and the clothing isn't made person specific.
I absolutely love this site, the app is super interactive and the service is phenomenal.
Zaful.com is my go to online shopping website. Between the cheap prices, quality items, coupons and deals offered daily, size guide to help you for when you are unsure, and tons of reviews for each product, it is a no brained why i choose zaful. The customer service is top-notch, and they always want their customers to get the best possible outcome from each order.
Living in South Africa, international orders are generally quite daunting. But with Zaful, my experiences have been astonishingly pleasant. Zaful uses a speedy courier service and does not go through the SA post office, orders arrive super quickly (usually within a week), and the products are of remarkable quality, at affordable prices. I am thoroughly impressed with Zaful and it will definitely be my go-to online shopping site for a while.
I was sceptical at first, but when I got my package, I knew that Zaful is gonna be my go-to site every time I need to buy clothes! Good quality, fast shipping, great customer support. 5 stars
Everything I ordered was great quality. If I had any issues they answered within a day and were quick to help out with any issues. Shipping was reasonably fast and everything was well packaged. The bikinis I ordered were incredible quality for such a cheap price and have lasted me a long time.
I looove Zaful. Their clothes are very stylish and it's great quality. I'm lazy and I love to buy clothes online-Zaful is great option for that. I bought so much clothes there: bikinis, dresses, t-shirts, pants, blouses etc. I love that you can get extra points and coupons that you use for lower price, also, there are so many sales every week. Everyone can find something for themselves. I'm from Croatia and I wait for about 2-3 weeks to arrive, but it's worth it. However, for last order I wainted for like week and a half. Even if happens that I don't like something because of wrong number or if it's something that I expected to look different(or low quallity, happend one or two times)-they give you your money back and I appreciate it. Also, sizes are realistic, wrong size happend just once for me, and I order A LOT. I would recommend everyone to try to buy something there. I tried so many online shops, but Zaful is the best one! Shipping is free if you buy more things, you can find details about that on their site.
P.S. They have clothes for boys, too! I use their app!
Here are some (not all) clothes that I bought:
I have ordered from zaful quite a few times and the experience has been great everytime. I have called them at least two times, once to fix an order and once because i had a question. Each phone call was quick and easy, and they are very friendly! They have everything you could want from lingerie to shoes and jewelry. My favorite items to buy from them are their bathing suits, I have like 20!
I'm so glad I found Zaful, it made my life so much easier. There I can found incredibly stylish outfits AND they're very affordable. Also, the clothes quality is fenomenal, I can't remember the last time I bought an outift in a local store... The shipping and delivery time is very accurate and also very secure. I got all my orders on time (some even earlier). I love how you can find clothes for literally every type of people and interests! INCREDIBLE
I always had been afraid about online purchases y some of my friends thought the same. One time i decided to buy clothes online, i saw the clothes on different pages and zaful was one of the best options because the costs are so accessible. I selected all items that i could buy, and it took to arrive around a month. The package arrived on perfect conditions. I checked the clothes and i loved, some items beat my expectations, the items didn't disappointed to me. Definitely i would buy online again.
It was an amazing experience to shop with Zaful, I wouldn't normally trust online shopping but I trust Zaful, they deliver in less than a month and I loved their products very much I look forward to shopping more with Zaful I would recommend Zaful any time of the day to every one it was really a nice experience for me and my lil sister also loved her item, she couldn't stop raving about it
Zaful's website and app are very easy and fun to use. I love looking through all their clothes and accessories. Last summer I ordered 4 bikinis from zaful and they were amazing. They all fit great and we're true to size. They all looked so cute and just like the pictures. I recently ordered a tank top, a couple more bikinis and a shorts and tank top set. They came so quick in the mail that were all really cute and true to size. I'm so happy with zaful.
There are so many trendy clothes so if I need to refresh my wardrobe I will look for some things on Zaful firstly. I am pleased with the quality of clothes and wear it almost every day.
Alright, I'm not the kind of person to buy Luis Vuitton, Gucci, or any other expensive clothing because I don't have that kind of money to blow. I do however love to indulge in fashion, nothing beats walking out of your house feeling fresh as hell with a boosted confidence to make your day great. With Zaful I can get cool clothing at great prices, even if there's something wrong with the clothing. There may be rips or other problems with the articles of clothing, but the return policy is on your side. If you have a problem, contact the Zaful team and you'll get a response fast, if not the same day. Not only are they fast, but they are also caring, they'll take the item back and ship you a new one. I will continue to shop at Zaful because of the great service and unique style clothing at great prices.
My orders always arrived on time. Very well packed, and have no issues. The app itself is very easy to use, and the filters and sorts really helped me in finding what I need
I ordered five different complete sets of bikinis and one full piece. I ADORE my ZAFUL Backless High Cut Bandeau Swimsuit it is super sexy and I always get a million compliments. I do wish I could order my top and bottom different sizes but it is usually manageable. I've learned that triangle tops are usually better for my body if I'm getting a size small.
This year I ordered the first time bei Zaful, because I needed new swimsuits and bikinis. I choose them because they had items, which you don`t get in Europe or especially in Austria. To my surprise they fit perfectly and had the same quality as the bikinis in regular stores in Austria. The only think I don`t really like is just the long shipment. It take till 20 days. Furthermore one bikini didn`r arrived. But not so tragically because Zaful has an amazing customer support. I told them my issue and they were so kind and helpful and gave me a compensation back to my PayPal account.
In summary: good quality, best customer support, huge sortiment and of course I will ordner more items over Zaful.
Zaful is an amazing shopping website, it's super easy to use, it's really safe considering your personal information an their customer service is fast and their incredible employees make sure to solve all the confusions and problems as quick as possible! I'm amazed by how they keep up with the latest trends and how their prices are reasonable yet the quality of the products is great! I recommended Zaful to all of my friends and my boyfriend is already slowly getting addicted to it as well! :)
I've shopped on Zaful for 2 years now and I'm never disappointed!
They offer very on trend fast fashion thats always affordable with great quality!
Its very important to check the reviews before purchasing the items you like to insure you order the correct size. But overall i LOVE Zaful!
I have purchased items from Zaful more than a few times, as have many of my friends. It's super affordable which is what drove me to be interested in them in the first place, but they also have a large variety of options. I love buying their sweaters and their shoes, and especially their swimsuits. All my friends love buying their swimsuits every summer from here because you can get so many due to the amazing prices. They also have so many new arrivals each day. I'm very selective about what I purchase here, as some items can fit differently than others but I usually just buy general items that most likely will fit. Their customer service is great and super quick to resolve any and most issues.
Super Impressed with this shopping App, I think its one of the best available to me in South Africa. All my orders have arrived timeously, with no additional import duties. Ive ordered a mix of Bikinis, One pieces and Dresses, all have been great quality and value for money. By far my favourite place to buy cute summer dresses, fit well, and wear even better.
Answer: Dear Preethi, Thank you for taking the time to give us feedback. I am really sorry to hear that your feel this way about our company. I will do my best to help. Please consider the following points: Please note that we are a proper registered company that has been around since 2007. We Zaful are certified "secured " by renowned E-commerce service providers such as Norton, Paypal TrustwaveYou may check our certificates on the main page http://www.zaful.com/ We are aware that we we need to improve on some aspects. Please rest assured, we always do our best to help our customers and we work very hard to satisfy our customer. Please let me know if you have any questions, we are always here to help. Thank you for your understanding. Best Regards Zaful Customer Service
Answer: Dear Lilly, Thank you for your message. We have a size chart displayed on each product page. Go to the product page, scroll down, the size chart is in the product description. Please select the size that matches your own measurements. Zaful offers a 30 day Warranty for all products. Please refer to our policy here: http://www.zaful.com/returns/ If any problem after receiveing your order, please email to support@zaful.com or submit a ticket here: https://support.zaful.com/ticket/ticket/index Best Regards Zaful Customer Service
Answer: Dear Mikki, Thank you for your inquiry. We have a size chart displayed on each product page. Go to the product page, scroll down, the size chart is in the product description. Please select the size that matches your own measurements. Thank you very much for your understanding. Best Regards Zaful Customer Service
Answer: Dear Madeline, Thank you your feedback. Please feel free to place the order for the item you like. We ship from China. Our customer service is available 24/7 on the livechat and via the tickets. We reply to all tickets within 24 hours. Zaful performs a strict quality control on all products. We offers a 30 day Warranty for all products. If any question, please email to support@zaful.com. We will try our best to help you. Best Regards Zaful Customer Service
Answer: Dear julia, Thank your for your message. We have a size chart displayed on each product page. Go to the product page, scroll down, the size chart is in the product description. Please select the size that matches your own measurements. Thank you very much for your cooperation. Best Regards Zaful Customer Service
Answer: Dear Zohra, We regret the inconvenience or frustration that your experience has caused you. Please note that we are a proper registered company that has been around since 2007. We are aware that we need to improve on some aspects. Please rest assured that we always do our best to help our customers and satisfy our customer. If any question, please email to support@zaful.com. Best Regards Zaful Customer Service
Answer: Dear Tiana, Thank you for your inquiry. According to our company policy, and in order to protect the benefits of both seller and buyer, we'd like to confirm the payment information first. You can refer to this link http://www.zaful.com/payment-check/ for details. If any question, please email to support@zaful.com. Best Regards Zaful Customer Service
Answer: Dear Valentina, Thank you for your post. Our customer service is available 24/7 on the livechat and via the tickets. We reply to all tickets within 24 hours. Zaful performs a strict quality control on all products. We offers a 30 day Warranty for all products. If any question, please email to support@zaful.com. We will try our best to help you. Best Regards Zaful Customer Service
Answer: Dear evie, Thank you for your message. Please feel free to place the order for the item you like. Zaful performs a strict quality control on all products. Our QC team will inspect carefully your items one by one before we ship them to you. Zaful offers a 30 day Warranty for all products. If any question, please email to support@zaful.com. We will try our best to help you. Best Regards Zaful Customer Service
Answer: Dear Melinda, Thank your for your message. We have a size chart displayed on each product page. Go to the product page, scroll down, the size chart is in the product description. Please select the size that matches your own measurements. Thank you very much for your cooperation. Best Regards Zaful Customer Service
ZAFUL offers a wide selection of trendy fashion style women's clothing. Affordable prices on new tops, dresses, outerwear and more.