ZAFULReviews 5,973

Just as I thought things couldn't get any worse with this site, I confirmed yet another complaint many people are having. This website is fraudulent, I never received any of the items and now I noticed an unauthorized charge on my bank statement from this company. I've tried to contact them but obviously they keep beating around the bush and probably just hoping I'll stop. I will take care of this and report it to my bank as fraud. On top of that, zaful basically tried to bribe me to take my previous review off this website. I refused because everyone should be warned before they lose their money on this website. Like many women, I took a chance despite reading tons of bad reviews and I regret doing that. AGAIN, DO NOT BUY

I know that a lot of people have waited longer, but it shouldn't even take 2 weeks. I ordered a dress on May 10th, and it's now May 22nd. I'm really hoping that it will come in the next two or three days because I can't wait another week (I'm traveling out of the country). I guess I should've read reviews for this website before shopping, but that's my own fault. I hope that someone from the company can help me with this before I leave.

HELLO, I ORDERED A DRESS ORDER. I PAYED EXPRESS SHIPPING (10 DOLLARS) AND NOW, CUSTUMER SERVICE IS TELLING ME THAT MY ITEM WAS UNAVAILABLE SO THAT IT WONT BE SHIPPED UNTILL THE 26TH POSSIBLY LATER, 10 DAYS LATER AFTER I BOUGHT THE ITEM. I FEEL LIKE THIS IS SO UN PROFESSIONAL FROM YOUR PART. IF THE ITEM WASNT IN STOCK I SHOULD HAVE BEEN NOTIFIED BEFORE I BOUGHT IT AND PAYED THE EXPRESS SHIPPING. I NEED THAT DRESS FOR THE 30TH SINCE IT IS FOR AN IMPORTANT EVENT. I AM A BRAIDSMAID AT A WEDDING AND THIS IS THE DRESS THE BRIDE CHOSE. I HOPE YOU UNDERSTAND THAT I CANNOT WAIT UNTILL THE 30TH.

IN WAIT FOR YOUR RESPONSE.

It took about 3 weeks for my item to arrive, which is fine with me. Once I got it, the fitting was awful, but the material was decent (especially for the price). It was loose on the top and the bottom. Mind you I ordered a size small. So I would be extra careful when ordering swimwear or don't bother at all from this site.

After making the payment to this company seven unauthorised payments followed. After a long phone call to the fraud team with my bank they have suggested they are linked with this 'Zaful'. After reading all these reviews, I am now wishing I had never bothered... a fraud investigation, clothes that aren't shipped and if ever do turn up are utter rubbish! I work hard for the money I bring in and it makes me so angry some people can't make genuine honest money, instead they steal other people's. VILE. I want a refund you can keep your scammy clothes.

I have never shopped somewhere so bad!
I ordered 2 bikinis and 2 pieces of jewellery, they have charged me, but I have no confirmation email! 2 weeks later I have received 1 bikini and the jewellery. With no delivery note. Or any information as to how to return the items.

I have emailed twice now, and they have not replied to me!
The worst communication from a company I have ever received! But they have no problem sending me emails daily, telling me about their great "deals"

I ordered 2 orders from there. One came im still waiting for the other but overall the quality of the bathing suits was pretty good for the price. I really liked them and they were made well. Only set back is that they were way to small. Ordered a second time with 2 sizes up still waiting for it to come in. Over all good product for the price you pay. Shipping does take a while but only cause its from china, worth the wait id say.

This is my second purchase with Zaful. While the first one was better than expected and I wrote a fairly good review before this, my second order is HORRIBLE. I haven't even received it due to some shipping issue and now that are only offering to issue me a 50% REFUND OF WHAT I PAID, WHEN I HAVE NO ITEMS DELIVERED TO ME. I made the purchase on 5/17 and received a shipment confirmation with a tracking on 5/18. After a few days later, I emailed about the tracking not being updated. A Day later, I actually received ANOTHER shipment confirmation email with A DIFFERENT TRACKING. Weird right? I emailed that and long story short, they swore that my package will still delivered on 5/18 and told me SEVERAL TIMES via email that it will deliver within 8-15 business days. Today is the 15th business day (not including weekends obviously) and my tracking has not been updated since May 30th! I have even contacted DHL myself because I work with them for my job. My package is lost right now and it will definitely NOT be delivered to my door by the end of the day today. At this point, I asked for a refund and they can figure out how to return the package back to them because it's not getting to me anytime soon. THEY OFFER A 50% OFF REFUND. WHY ON EARTH WOULD I ACCEPT A HALF REFUND WHEN I'M NOT GETTING ANYTHING?

I placed two orders on zaful one order only had swim wear and the second had clothing both my orders came within 3 weeks of me placing the orders and looked great on me I was skeptical when I first placed the orders but I was extremely happy with them when I received them the bathing suits looked exactly like the photos shown and so did the clothing... the only reason I'm giving zaful 4 stars is because of the wait and the fact that the tracking numbers didn't work but overall I had a great experience shopping on the site and I plan on ordering from it again