ZAFUL

I'm usually a conscientious web user, checking reviews before I buy. But I got sucked in on this one. Their website is surprisingly good, and makes you think it's a legit company. BUT it's most definitely not. Postage was quick, but as soon as I opened up my package I realised I'd made a bad decision. Firstly, the sizing seems to be aimed at Asian sizes, a L is maybe a small to medium. The cuts of the dresses were completely different to those displayed on the web, they looked like absolute crap. Not just the usually 'oh this looked better on the model' sort of regret you have when you buy something. No, trying these dresses on illicited thoughts more along the lines of 'why did they send me a potato sack?'. One dress, which in the picture had a split to just above the knee actually had a split all the way to my undies (and I'm not tall!). I followed the instructions on lodging a complaint, and am now in a battle to 'prove' that the dresses are crap. They want measurements and picture after picture etc. I have the clothes in perfect condition, haven't taken the tags off, and asked about a refund because I wasn't satisfied. Silly me, expecting that they might have similar policies to every other store out there. But nope, you only get a refund if it's literally falling apart the second you get it. Next step is lodging a dispute with paypal, hoping that gets me somewhere because I'm pretty damn annoyed.

STAY AWAY.

Let me just start by saying that I LOVE Zaful! First of all the prices are so low that it's kind of shocking. Secondly, the products far exceeded my expectations. But the best thing that I believe Zaful has is its customer service. I never really bother to write reviews about businesses but I just had to for Zaful because I think Zaful is sooo under-rated. If someone reading this is planning to buy from Zaful please read ahead. When you open a product you like, scroll down and read the 'Product Description', and the 'Size Chart', because it helps clear all the questions you'd have. It tells you the fabric used, padded or not, underwired or not, the weight of the product, sizes according to measurements, you name it- it's there. And then there are the customer reviews, many wonderful regular people post their pictures and experiences to help the new buyers.
My experience with Zaful has been so pleasant. If you, reading my review, are wondering to buy something from Zaful then please do so and use all the resources they have to help you.
I could go on and on but I think you get the point. Have fun shopping!

This company never shipped all of the items in my order and DID NOT give me a refund, nor did they refund me for the items I shipped back. DO NOT BUY FROM THEM! I opened a case through PayPal and they agreed to refund me but the dispute cases apparently automatically close after a certain period of time if you do not escalate them and they obviously knew that. I shipped the items back and they didn't refund me anything and have not responded to any of my inquiries about it. PayPal says they can't do anything about it once the case closed and that the seller obviously took advantage of the situation. I figured they'd refund me like they agreed to do, but they never did. VERY DISHONEST AND UNETHICAL! DO NOT DO BUSINESS WITH THIS COMPANY!

My first order from Zaful took place in this June. Up until then I spent my time following a lot of bloggers who were already shopping and working together with websites of this sort. Eventually, I found the courage and stepped over all prejudices about online shopping and I've decided to make my first order from this site. I was afraid of high douane costs, bad quality of the goods, and even the ability of wrong items being delivered to me. But, up until now I haven't had any bad experiences with Zaful and I highly recommend it to everyone who enjoys shopping. Zaful is definitely a store that fulfilled all of my expectations. You can easily pick a right size (all sizes are properly made, well. At least for the people of my size), quality of the items is guaranteed, and what's most important to me, taking into consideration a country I live in - prices are affordable. If you really want to treat yourself with quality items that are affordable at the same time - go and take your measurements, write them on a piece of paper and pick your items taking into consideration the size of your biggest attributes. It's easier to make something shorter than bigger, in case it doesn't fit.

I have now ordered from Zaful.com 3 times and I personally have never had any issues. Shipment is always prompt, the packaging is always nice, and the product is always worth the price. Recently I bought a jacket that looked EXACTLY like an IAMGIA fur coat, camel color and everything. I purchased it during their black Friday sale and got it for like $20 shipping included. (Originally it was $45 and the actual IAMGIA jacket is like $250) It arrived in under 2 weeks, I wasn't so much worried about timing for shipment. I was very happy when I got the coat, I get so many compliments on it and its really warm! WIN- WIN! Definitely worth the money, and I'll gladly order more^_^ I love waiting for sales. Processing time took a lil longer than usual, but again, I wasn't in a hurry (and I recommend never ordering online if you ARE in a hurry, to avoid disappointment) and I eventually got what I ordered in perfect condition so I was overall happy^_^

If anyone is afraid of shopping online, raise your hand! IM GUILTY TOO! BUUUUUT, i saw a few girls posting A LOT about Zaful so not much later, i order a lot of stuff. Guess what. They came VERY FAST (i live in Greece which is a "disconnected" country to most online shops and it takes a loooot of time for things to arrive but Zaful solved the problem for me!) PLUS the products are not as fancy as they look but EVEN FANCY-ER! I highly, highly HIGHLY reccomend this brand!

At first I was a little skeptical ordering from Zaful. I wanted some new bikinis for spring break and everything on their site was so cute and so cheap, I had to give it a shot. I usually fall somewhere between a small and a medium, so I ordered a medium because I was worried the bottoms would be too small. Although the shipping took several weeks and the tracking info was not updated often, I did eventually receive all of my clothes. And they looked exactly as they did on the website! Not only that, but they were excellent quality and they fit really well! One thing that I didn't like was that my order was not shipped all at once. Two of my items had still not shipped after two weeks, and spring break was coming up so I was worried I would not get my order in time. I contacted customer service and they were able to exchange my items for two different items that were in stock, and got them shipped out within the week! The customer service was SO nice, SO professional, and SO fast. I was blown away by how helpful and kind they were. I'm already planning on ordering again! I absolutely LOVE this site!

Warning DO NOT ORDER FROM ZAFUL. My daughter told me she knew many people that had ordered from this site without issues. I ordered 5 outfits for her for Christmas and only recieved 1. I have been trying for weeks to get this fixed and they just kept telling me that I recieved a delivery. The package was not tampered with but only contained 1 item. I finally disputed it with paypal thinking common sense would prevail but No they denied my claim and closed the case stating also that I recieved a delivery. Apparently if you pay for 5 items and only recieve 1 it is ok because the package was delivered. BEWARE OF ZAFUL AND PAYPAL

Zaful is a great business. I wish it was domestic for the US so we could get our orders sooner, so it's smart to plan out when you need your order and when you order.