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Sooo... update on Alloy...
Order was processed After a. Phone call, a few emaiks, etc...
AND... order and clothing are fantastic!
Dis not get the 90% or the jeans I wanted, but 50% of new arrivals was/is decent and the jeans fit like a glove and I look about 20 pounds thinner!
Thank You Alliy for stepping it up!
Updated 7/25/16
**** First... I Love the clothes.
That being said- I put in an order... PayPal still has hold- from March 4th... and I did not receive anything! So... I check, sent e-mail, called (they were closed?), received a response to contact... called. On hold for 11 minutes... No Way! Had to hang up...(only get 30 minutes for lunch)... received email, sent back email asking to just put the order through! Nope. Still. Call. Called again. Closed. Ugh...
Still have not received my order. Or the order I placed after that! Same things. Just not with the 90% off clearance price. And some items sold out.
Sorry Alloy... customer service is a HUGE deal to me and I am disappointed.
By the way... My order was for $96.00 and second order was $89.00! That, to me is a significant purchase and since I was a repeat customer I really expected better.
My subsequent e-mails have not found a way to an acceptable resolution and I put in a quick email to PayPal just recently...
I really, really just wanted my order though! I'm 5'11 and they sell Tall sizes!
I've worked retail and I understand things happen- I also believe the customer is NOT always right... but... they are always the customer!
Youtube is the best online thing its the sliced bread of video,, but if it had better profiles it could overthrow facebook,,, dangerous info Wait what if you merged with Facebook.
ALLOY is a GREAT company in my opinion. Overall... NOW... I will say I did one time get one pair jeans that was waaay too tight in the ankle. And I couldnt get across my toes or ankle or whatever. So I sent them back... sad face... but otherwise I think they are pretty good... Yeah, as with all companies there are pros and cons. But. I love ALLOY... and they show great care "in my opinion" of how they try to help their customers. So rock on ALLOY. I love their clothes. I am 41. Dont look. At all but truth is I am. but I can shop from them without feeling like I'm trying to look like a teeny bopper or young twenty-something. But all the same if the shoe fits... lol I am also tall... height is 5.9 and half and weight is a little over 145 almost 150 mainly height. But I do or could stand to work out a little. To "tone". But otherwise their clothes are sexy. Fitting. Appropriate for my age group... Soo please give them a try... and again to each its own... I hope this helps someone... I will never say a company is perfect. But overall ALLOY isnt far from. SHOUT OUT to them LOOKING OUT for the TALL SLIM CHICKS... lol
Placed an order on March 16,2016 and status always says "in warehouse". After 10 days without a notice saying out for shipment, I emailed customer service 2 times and was told it would ship right out. It is now 19 days and it took 2 phone calls to finally be told that the order was misplaced and all but 2 items were now out of stock. I will never shop here again!
By far, I mean by very far the best Tube! There is not much more to say!
I have been buying their talks for YEARS and the quality has gone down the drain. You can tell by the labels being different in the exact same pair of pants. Even made out of different materials now. Customers service is atrocious. 45 min on hold several times. Never a call back. Do not buy here
I shopped Alloy in the past and never had a problem until now. The quality of the clothes and customer service took a dive for the worst! I ordered a jacket back in December, it was too small. I exchanged it for a bigger size, but it was too big. They received my return on 28Jan15 and claimed they sent a check in the mail. I asked for them to credit my paypal account. I was told they could not do that. Since I never received the "so called check" they offered me a credit and 20% off on another purchase. No, I just want my money back. Then I tried to email them, then that representitive told me, I paid with a merchandise credit, so they will give me another credit. So, when is PayPal considered merchandise credit?!? Anyway, I can tell this is going to be difficult. I wrote to the BBB, hopefully, this can be resolved in me getting my money back. If you haven't already, please write the BBB. I'm going to notify PayPal as well. Good luck to me and everyone else in the same boat.
Alloy has lied to me several times, without regard for the fact that someone there used my credit card to make a purchased for someone across the country. I have spent thousands of dollars on their products… It is certainly not worth it looking back.…When they promised repeatedly to return my money. They never did. I had to dispute it with my bank for which they still have not done the right thing when they clearly stated they made the mistake. Now they have the nerve to send me a gift card forcing me to make purchases through them in they charged me. It is unacceptable I considered for giving the mistake and beginning to use their company again… I'm glad that I did not because their customer service screwed up again... and they still haven't returned my money. You trust them you're a fool like I was
I had to contact customer service several times in order to get a response. I ordered several items on sale. They told me my card company had not approved the order - but only after I contacted them. My card said the order was approved. They cancelled my order which I still wished to purchase. They were not helpful, and I was really disappointed.
You can easily get lost in youtube selection of videos. Found myself staring at the screen for hours before i noticed! Love the cats videos (duh!) and especially DYI. Man, i learned to do things i would never learned if it wasn't for this precious gem!
The only Con I have found for YouTube is the organizations of playlists, it is non-existent. Other than that we all know that YouTube is a force in the video market and the large majority of the content is absolutely free. A must have for our generation
Do not miss this - it's a must! You'll see everything in an hour. These guys don't have a website but they do have this video and I can't say enough about how much fun we had with them.
https://www.youtube.com/watch?v=yur8k4TFs_E
Cancelling my order. I have tried to contact twice by email and 3 time by phone only to be on hold for 20 minutes each time. I have yet to speak to or receive an email other than the auto response.
It's a great website, but it's just not usable without an adblock or something. It's really a shame.:(
Also, the google plus integration is pretty annoying!
Horrible customer service. Mixed my order up and got it wrong. I was lies too. Hung up on. And to top it off they wanted more money lol
Hi all, I recently purchased this item from Amazon.com and have a review (positive) on my youtube channel, I also go in depth about how to use them etc. Check it out its a great and inexpensive investment. The review is here https://www.youtube.com/watch?v=9Vox7FzRbFA
Please subscribe to my channel www.youtube.com/mariamacora
I ordered 2 pairs of jeans, one pair was on back order. I received the first pair in a timely manner. I'm mad because they said the 2nd pair will not ship until December 12th which is fine but they also took the whole payment ( for both pairs of jeans)from my debit card and told me they are going to take it out again. Not going to happeb
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