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YouTubeReviews 1,222

2.0

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YouTube Reviews Summary

YouTube's reputation is increasingly marred by customer dissatisfaction, primarily due to excessive advertisements and perceived censorship. Users express frustration over the platform's reliance on ads, which disrupt viewing experiences and lead many to consider alternatives. Complaints about account suspensions and a lack of transparency regarding community guidelines further exacerbate concerns about customer service. While some users appreciate the vast array of content available, the overall sentiment indicates a growing discontent with YouTube's management practices, prompting calls for more user-friendly policies and a potential shift to competing platforms.

This summary is generated by AI, based on text from customer reviews

service
343
value
320
shipping
203
returns
204
quality
318

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Georgia
1 review
6 helpful votes
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Stole my money
October 24, 2016

I placed an order over 3 months ago and returned the items. They never refunded my money. It's been months. Where is my refund!

Date of experience: October 24, 2016
Mississippi
1 review
7 helpful votes
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Disappointed
October 24, 2016

I found out about alloy in 2012 & feel in love with the company, however, sometime last year things really changed. I went from ordering nearly every month or so to honestly saying if they don't change I will never order from them again

Date of experience: October 24, 2016
Minnesota
1 review
8 helpful votes
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I fell in love with Alloy because of the length of their jeans/pants and because the prices were reasonable. Now, the selection is terrible, the items are expensive, the website is horrible, the customer service has gone down, they don't offer too many items in long lengths and nothing is available! Are they going out of business? What"s the deal? I have been a faithful customer for years but they are about to lose a customer.

Date of experience: October 16, 2016
Colorado
1 review
7 helpful votes
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Prior faithful
October 15, 2016

I went on the site today, after a break from online shopping, to find the site has changed. The layout for shopping doesn't make sense. If you choose to filter by size then that item shouldn't come up if the size is not available. Then I see how expensive the jeans have gotten. The jeans are now $50, they used to be like $36 WTH! A flimsy see through top is $50? What happened Alloy? The word got out that you HAD great clothes so you want to take advantage of your customers. Finally who is your fashion buyer/consultant. The styles used to be so fresh, they now are just so dated looking, trying to look fresh.
Ugh blah boo!

Date of experience: October 15, 2016
Nevada
75 reviews
126 helpful votes
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AS THE GLOBALISTS MOVE ON TO CREATE THE NEW WORLD ORDER, SEVERAL TECH COMPANIES, IF NOT ALL, LINED UP TOGETHER TO CREATE CENSORSHIP AND PERSECUTION. WHILE CHEMTRAILS ADVANCE AGENDA 21 AND AGENDA ******* TO REDUCE THE POPULATION, TAKE A LOOK AT THE ARTIFICIAL INTELLIGENCE BEING USED BY THOSE TECH COMPANIES. THE GOOD NEWS IS THAT SOME COURAGEOUS PEOPLE ARE SUING THEM, UNFORTUNATELY A JUDGMENT TO PAY MONEY WILL NOT RESTITUTE THE FREEDOM TAKEN FROM US.

Date of experience: October 12, 2016
New Jersey
4 reviews
5 helpful votes
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Don't buy from alloy.com
September 21, 2016

I paid 50 dollars + shipping for a pair of jeans. I opened the bag to find the rivots had fallen off and the jeans were so thin, cheap, ugly! Besides who pays for shipping these day? I'll never buy from alloy again!

Date of experience: September 21, 2016
Texas
1 review
4 helpful votes
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Horrible Horrible Horrible!
September 14, 2016

If I could give then a zero, I would... horrible customer service, phone system is always busy, false advertisement, and no way to escalate within their company

Date of experience: September 14, 2016
Lithuania
1 review
0 helpful votes
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Rock Hard Protocol guide really surprised me. https://www.youtube.com/watch?v=S5KjDvEZ_Ts it was full of information, this guide is really something new in ed niche.

Date of experience: September 13, 2016
California
1 review
0 helpful votes
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My son loves the pink fong kids videos. When he has watched them lately there has been a horror movie advertisement that comes up frequently. Really YouTube? How is that appropriate for a 1 year old child to see. Very disappointed and will be watching our kid videos elsewhere from now on.

Date of experience: August 30, 2016
India
1 review
0 helpful votes
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Fat Diminisher Review
August 26, 2016

Wow I must say that the review platform that these guys have is amazing. I went from a 2 star to a 4 star very quickly and on top of that I am starting to get better traffic from my website. The customer service was second to none and I recommend these guys for any business!

Date of experience: August 26, 2016
Texas
2 reviews
0 helpful votes
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I needed to know how to make something that I had learned years ago and forgotten. So I decided to check out youtube and there it was. You can find out how to do anything and everything on this site it's great. Need to know something check out youtube.com first. I bet you find what your looking for.

Date of experience: August 9, 2016
Georgia
1 review
5 helpful votes
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The worst
July 26, 2016

I saw where someone wrote they couldn't understand the negative reviews. So I decided to tell my experience after yrs of buying from them... I purchased a pair of boots, they sent me to left boots. When I called (thinking they would send the right boot I'd return the left). No I had to pay for return shipping the orig shipping, shipping send the correct one and a restock fee. All in all I'd b purchasing two pairs ending up with one. When I complained (I did not repurchase) they emailed me a 10% off coupon. Still refusing to correct THEIR mistake. I know longer shop there...

Date of experience: July 26, 2016
Canada
3 reviews
21 helpful votes
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The system is allowing anyone to copyright a piece of work that isn't in the video. A Youtuber named QuackityHQ had that problem, he looked at his videos and saw one was copyrighted and looked at which person copyrighted it and saw the video clip that was apparently in the video. It wasnt a clip in his video, it was a false claim and youtube just didn't care. Okay now to what is good about YouTube, there is a variety of videos, from series to makeup tutorials, this site has it all, it restricts porn, but if you have an account with 13 plus you can still watch VEVO but some of it needs to be censored.

Date of experience: July 26, 2016
Ohio
1 review
3 helpful votes
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I've been in our customer for years and never had any problems until this year. I ordered an outfit and receive the shirt but not the pants. What happened was the pants were back ordered and when the pants came then, they charged my PayPal account and then they charge my PayPal account again. After they charged it the second time it declined. They did not send me my pants because the pay pal account declined when they tried to charge it the second time. They have not given me my refund back for the first time they charged my PayPal account for the payment or the pants and I have complain to customer service about 5 times by email. I am not able to get through to anyone on the phone. They are a bunch of idiots, they don't care about their customers and I hope they go out of business.

Date of experience: July 23, 2016
New Mexico
1 review
5 helpful votes
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Used to be awesome
July 23, 2016

I am 6'1" and I wear a 37"-39" inseam. I used to buy from alloy constantly. They were the ONLY store I would buy jeans from. Their styles, quality and awesome pricing has turned into crap. I bought a pair of jeans recently, size 7, more like a size 22, and since they were on sale, I can't return them. Someone else mentioned they're getting greedy. I completely agree. The prices are shooting up while the quality and style disappeared. They definitely lost my business. I'll go back to shopping at the Buckle and pay $100 for a pair of jeans that actually lasts.

Date of experience: July 23, 2016
New Zealand
1 review
2 helpful votes
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Shopping online from new zealand I used to buy from Alloy on a monthly basis spending an average of US600 a month but ever since they started using currency conversion on their site their prices have now become ridiculously high. If the item is sold US10 which is roughly = NZD14 why does the auto currency conversion showing up as NZD48.00 that is daylight robbery... i now shop elsewhere. Pity... u have lost a valuable customer Alloy Apparel.

Date of experience: June 26, 2016
New Jersey
1 review
5 helpful votes
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YouTube has gone down hill beginning 3 years ago or so. Slowly getting progressively worse, I am to the point of not using it anymore...

Date of experience: June 22, 2016
Pennsylvania
6 reviews
27 helpful votes
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Emailed customer service two times no answer. Never got a confirmation on my order. The money was taken out of my palpal account. Did they ship it? I have no idea. Wish i would of used american express. They will stand by me. Paypal will give me a problem as usual

Date of experience: June 14, 2016
Maryland
4 reviews
30 helpful votes
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I originally started watching You Tube because I could filter the information that I received and could enjoy meditation & How To videos without losing my focus due to irritating commercials. Now, during the middle of a meditation video or How To video, an advertisement pops in changing my focus and attempting to force me to accept ideas in which I have no interest. I believe that commercials/advertisements are nothing but subliminal messages. I stopped watching television for this reason... You can pay a fee to avoid seeing the advertisements, which is ethically incorrect, or continue to watch the foolishness. I would have given You Tube a high rating because it can provide a lot of useful information for folks that are interested in learning. As for the negative content, I personally believe that You tube should sensor the content given that children are exposed to and easily influenced by negative videos that do not support a healthy, happy and healthy lifestyle. As healthy adults, we can elect to ignore the negativity but, children are a a "growing crossroad" and need positive guidance in order to become decent and productive citizens. I will not discuss the psychologically challenged folks that do not need the negative exposure to "certain content"...

Date of experience: May 30, 2016
Nevada
1 review
2 helpful votes
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I made a purchase from Alloy (as I have done for years) and later made a return. I called to verify that they received my return and inquire about my refund on purchase and was told that I had a balance of a little over $100 dollars to be used for a future purchase and it would be issued at my next purchase. A few months later I attempted to make a purchase and use the credit on my returns and was issued gift cards. When I attempted to use the gift cards, I found that they did not work. This entire process of making phone calls to rectify this issue took me over 6 phone calls and over 3 hours of being placed on hold. I was continuously placed on hold for up to 20 minutes without anyone getting back to me briefly before being placed back on hold. I asked to speak with a supervisor and was told that I could not speak to her. I still do not have this situation handled and have been refused the opportunity to speak with someone in management to deal/hear my complaint. Absolutely horrible costumer service, leadership dealing with customer complaints, and resolving issues with returns according to company policy. I feel like my concerns and business is not important to this business establishment.

Date of experience: May 17, 2016