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The company's reputation is significantly marred by consistent complaints regarding poor product quality, misrepresentation of sizes, and inadequate customer service. Customers frequently report receiving items that do not match descriptions or images, leading to dissatisfaction and frustration. Additionally, the return process is complicated and costly, often requiring customers to ship items back to China at their own expense, which exacerbates negative sentiments. While no positive aspects were highlighted in the reviews, the overwhelming trend reflects a lack of accountability and responsiveness, prompting strong recommendations to avoid purchasing from this company.
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THIS IS ONE OF WORST COMPANIES THAT I EVER PURCHASED ANYTHING FROM IN MY LIFE, PLEASE DO NOT BUY FROM THIS PLACE TOTAL SCAM, ORDERD A MENS SHORT OUTFIT IN XLARGE AND GOT AN EXTRA SMALL KIDS SIZE MADE THE CHEAPEST MATERIAL I'VE EVER SEEN, PLEASE SAVE YOUR MONEY, YOU WONT GET WHAT THEY SHOW YOU IN THE PICTURES, STAY AWAY AND LET YOUR FAMILY AND FRIENDS KNOW NOT TO ORDER FROM THEM BECAUSE YOU'LL BE SORRY I PROMISE YOU
I brought a jacket for my husband and it's definitely not the right size and didn't have crocodile logo located in pictures. The zipper is on the wrong side and both pockets were not sewn closed. The material is the cheapest material I've ever seen in my life. I wouldn't even donate this jacket to a homeless person. Its not fit to be worn. I wouldn't recommend anyone to buy from this company. This was truly a scam. I'm to embarrassed to show photos. I was forced to give 1 star rating which clearly wasn't deserved.
I purchased two pairs of shoes from this site. The shoes were trash poor quality too big and to request a refund they must be shipped back to China. This is definitely a fraud and Do Not purchase anything.
Absolutely horrible quality! Yokest has to be the worst quality of shoe ever. Size 13 is actually size 10/11, the shoe fake leather has the words "fashion" embedded in it? The horrible rubber soles have the words "Soft Sole" printed in RED for everyone to see!?!?!? Might as well print the word SHOE across the top! I paid way too much and cannot return! Minus 10 rating!
I ordered 45 size n it is 43 size but with marker they wrote 45. Package was in a bag instead of box and when. I asked for change of size or refund. No reply. Material is so so. Iam highly disappointed n ll not recommend due to their exchange policies..
I purchase shoes that took about a month to arrive and when they did they were too small. I am in contact with the company but they don't seem interested in helping me. The shoes are badly made and the color is not like the picture. Stay away from this company.
I would have picked a much lower rating of possible. I ordered "snow boots" from this horrible company. They looked so cute in ad and when I received they look nothing like ad. Very CHEAP looking and crappy.
I have been trying to get a refund and it is impossible. They are not helpful at all.
Do not water your money.
They print a label n tracking number some fake $#*! email me the information smdh it's just lies all the $#*! around. I they will be getting sue
I purchased a Wool Sweater Jacket from Yokest - It's too small & they have no return procedure.
After a week of dealing with Yokest.com's their Email service of "*******@augustmedia.zendesk.com" they sent me a return address in china of:
Street: Songingcun10Dong, City: Guang Dong Sheng, Country: China
I repeatedly asked them why China when there was a return address in Delaware US on the original package. They indicated that the Delaware address was NOT Correct. I return the package to that Delaware address anyway.
Their Chinese sizes do NOT match our US sizes. My purchase was for an XL & I received a medium.
I received my order of a pair of shoes that were supposed to be a size 14 US. They are very small. Maybe a size 12. I have been in contact with the company via email. They have been giving me the run around for over a week and will not let me return the shoes. Do not order from this company.
Instantly charged my card, never shipped the shoes. After complaining to customers service they said they will re ship the shoes and gave me a bogus tracking number. DO NOT ORDER FROM THEM! I'm so dissatisfied that I'm actually writing a review online!
DON'T BE MISLEAD BY THE AMERICAN FLAG ON THE WEBSITE. JUST THOUGHT YOU SHOULD KNOW! Updated this is false advertising! Also fake fish picture to represent what I go by next to my name. Never shared my photo with any web activities. Thanks but no thanks.
Ordered 2 pairs of runners approx 8 weeks ago, and have been promised and promised with no sign of order, when contacted, they tell me it's left and its my problem, MY PROBLEM
DON'T USE THIS SITE
DEAN HARVEY
MANAGING DIRECTOR
JUST WAREHOUSING
I ordered shoes from Yokest back in January. They were never delivered to my credit card was charged. Last week I began a dialogue with them to get a refund or have a new pair sent. They said the shoes were delivered to my local post office and the blame lies with them so there will be no refund or any replacement. We have now exchanged several emails and clearly they are not concerned about my happiness or satisfaction. I believe now this is a Chinese company and I should never had anything to do with them at all. Stay away from these fake companies that pop up in articles on Google and in websites like CNN news. They will always cheat you.
I bought these shoes a month and half ago. I still have not receive them. I will never order from them ever again... and neither should you. I can't even track them down. I will chalk it up as a lost!
I can't even rate them. This company has no morals or responsibility to the consumer!
I ordered a size 10 and they send me a pair of 11-1/2 and there saying I don't know how to order the right size, they know u will have a tough time getting your money back because there I china
This company is a complete sham. BEWARE! They took my money and I got NO SHOES! They are thieves! Don't make the mistake that I made. Go elsewhere! Poor customer service.
Answer: They use a 3rd party email service that takes 1 to 2 days per email. They try to slow down the dialogue so that can try to keep your money and make it harder to start a chargeback. They will eventually offer a ridiculous refund amount like $3 or ask to return shoes to a China address with tracking... cost ~$170 o. DHL.
Answer: Yes. They appear to be owned by anothe larger Chinnes holding company. I found this posted and agree: Is Yokest Shoes a legit website? Registered in China in March 2019, Yokest Shoes appears to be a scam website. They use product images that are copied from other retailers. The company behind Yokest Shoes also operates Lazajoy, which is another site you should stay away from.Mar 10,2020
Answer: I wish I had never gone near them, just a money scam