Yodel UK has a consumer rating of 1.95 stars from 30 reviews indicating that most customers are generally dissatisfied with their purchases. Consumers complaining about Yodel UK most frequently mention customer service problems. Yodel UK ranks 186th among Shipping sites.
No positive highlights yet
I get parcels delivered by Yodel every month or so. A couple of years ago their service was dreadful with parcels (cases of wine) probably stolen at the local hub. However over the last year, a change of regular driver and I have only one slight moan and that is about the Yodel tracker. I get told by the sender when the parcels have left them but the Yodel tracker doesn't show any information until it arrives at the local hub. Then I get an estimated delivery slot but very often it comes the day before. Which is usually okay with me and especially when the tracker shows my local area and the location of the delivery van.See positive reviews
I asked driver called leo has item delivered to right address and I got back yea some lady... then I gave the address yet again said did it get to that address I never got a reply back... totally disgusted service still and its the second time round of them doing this to... poor tracking information on the site and driver leo didn't reply I said in the end don't bother as I leave it to the company with poor feedback now he's harassing me... so becareful using this companySee critical reviews
Tip for consumers: BE AWARE OF yodel !!!
It's a legit company in that it's a company that exists. It's not one I would recommend - even on the TrustPilot page you can see one in four customers are eating it one star and not getting their packages, and that's with a bunch of frame and paid for five star reviews artificially bumping up their ratings,
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