Yodel.co.uk has a consumer rating of 1.25 stars from 24 reviews indicating that most consumers are generally dissatisfied with their purchases. Yodel.co.uk also ranks 180th among Shipping sites. The most common issues with Yodel.co.uk are around customer service, which is not as good as expected by some customers.
No positive highlights yet
Amazing delivery service friendly driver. And received delivery on time too .See positive reviews
I placed an Amazon order which was to be delivered by Yodel by 4th July. On 4th the tracking was updated to say that delivery had been attempted but was unsuccessful and asked that I contact them for the delivery. I had been out for approximately 10 minutes and assumed I had been unlucky enough to have missed it in that time. I contacted Yodel to be informed that they were very busy and that no delivery had been attempted as there would be a delay. My Amazon order info was then updated to say that I had requested a different delivery date, although they are unable to give me a new date or time slot. Now I have the inconvenience of having to wait in for who knows how long or miss the actually delivery attempt. The implication of the false tracking details was that the delay was my fault rather than theirs. Obviously to deceive the person using their services into believing that they were at least attempting to meet the service for which they were being paid. Now my delivery will be late due to Yodel issues, and I am being blamed. They need to improve their business to meet promises they make, or admit when they are unable to. What they do not need to do is blame recipients of their deliveries for their incompetence.See critical reviews
Tip for consumers: Use some one else, Anyone else in fact.
Tip for consumers: BE AWARE OF yodel !!!
It's a legit company in that it's a company that exists. It's not one I would recommend - even on the TrustPilot page you can see one in four customers are eating it one star and not getting their packages, and that's with a bunch of frame and paid for five star reviews artificially bumping up their ratings,
Yodel is one of the largest delivery companies for B2B and B2C orders, serving many of the UK's leading retailers. Find out how we can help you today.
Is this your business?
Claim your listing for free to respond to reviews, update your profile and manage your listing.