• YesStyle

YesStyle

Overview

YesStyle has a rating of 2.2 stars from 614 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about YesStyle most frequently mention customer service, store credit, and tracking number problems. YesStyle ranks 102nd among Department Store sites.

  • Service
    119
  • Value
    112
  • Shipping
    123
  • Returns
    88
  • Quality
    107
  • Store credit
  • Free shipping
  • Yes
  • Price
  • $ $ $

This company does not typically respond to reviews

Positive reviews (last 12 months): 6.3%
Positive
2
Neutral
1
Negative
29
54
See all photos

What reviewers want you to know

Positive highlights

  • Customer service has been good too regarding shipping and tracking.

Critical highlights

  • I want my money back and not store credit, as I'm never ordering at Yesstyle again.
How would you rate YesStyle?
Top Positive Review

“Amazing Products”

heized g.
10/7/23

YesStyle carries amazing asian beauty products and fashion. Most of the clothes I receive from here are exactly like how I expect, except there are a select few items that are different than I thought. Overall, this is a great site to buy beauty products that aren't as easily accessible. One of my orders with order number: 20469831, was my largest purchase of YesStyle and all the clothes came in very good quality! It came faster than I thought as well.

Top Critical Review

“Avoid this company as much as possible”

Elsa B.
2/17/24

Be warned! Once they take your money you won't see it ever again and there are very high chances that nor your order. They will make anything up to make shipping slow and even if your order has not been shipped they won't issue a refund. And because I got Pay Pal involved in the issue they are making me wait 3 more business days. I am empty handed. No money, no items and not even a reply from customer service. Avoid the headache, avoid dealing with this website because it seems that is run by ghosts.

Reviews (614)

Rating

Timeframe

Other

Reviews that mention popular keywords

store credit (28) customer service (87)
Thumbnail of user joeyc92
1 review
4 helpful votes
July 12th, 2020

I am so happy that I found this website because most of the clothes are very affordable and in good quality. The clothes I have ordered are all in pretty good shape and quality so I am very pleased with it. I can't really criticise much about shipping because they need to gather all of the stuff the buyer has bought so I understand that it takes at least 1 week for this. I am from where YesStyle is based (Hong Kong) so I get my shipment in 1 day after it has been shipped out. I think the only problem with YesStyle would be that the models are quite misleading at times and some of the quality lacks a bit. Overall, I am pretty happy with the company.

Thumbnail of user kathleenl339
1 review
1 helpful vote
May 17th, 2020

Yesstyle is a great website for purchasing skincare and clothing. However, when purchasing off of this website i would say to always read the reviews and do your research prior to buying anything. There are tons of reviews and a variety of ways to save money using their coupons or codes.

Thumbnail of user davidr2462
1 review
1 helpful vote
July 3rd, 2020

It's my first time on YesStyle, and it's an easy to navigate website. Rly affordable. I like that a complete list of ingredients is easily accessible, since I have allergies.
There are a lot of custumer's reviews that include pictures of the products, which is really cool.

Thumbnail of user christinak100
2 reviews
1 helpful vote
November 28th, 2019

I have been a member probably four years and will continue to use excellent skin care products I keep trying clothes but haven't found right brand for my curvier shape. But I do keep finding new, cute, and reasonably priced items here that keeps me interested and fascinated with the brands of yesstyle!

Thumbnail of user vicc36
1 review
1 helpful vote
June 22nd, 2020

If you're interested in an item, research to know the product. Large order for quicker free shipping

Thumbnail of user charliannew
1 review
0 helpful votes
July 14th, 2020

The clothes are very cute, and are made well, and most of the clothes are pretty affordable. Helpful and reliable website :))

Thumbnail of user jazminl12
1 review
0 helpful votes
July 14th, 2020

They really have unique clothes that I love to sho, just hope that it arrives faster, its my go to online shopping store.

Thumbnail of user margarethac
2 reviews
0 helpful votes
June 22nd, 2020

The check out process is easy. The pricing are varied. The shipping took a long time though. However, it is free so it's ok.

Thumbnail of user hoodede
72 reviews
27 helpful votes
July 7th, 2021
Verified purchase

YesStyle is an online website that carries heaps of Korean fashion and beauty products. Personally, I love shopping from there as they have a huge selection of clothing at really affordable prices. The quality is generally good (although there can be hit and misses - read reviews on their website before purchasing!), and the clothes look exactly like the picture as advertised. Sizing wise, I generally recommend sizing up! Shipping does take 1-2 months, but if you get heaps from the website at once its definitely worth the wait!

Tip for consumers:
Make sure to read reviews, and sort them by "most helpful" instead of "best rating"!

Value
Shipping
Returns
Quality
Thumbnail of user gretag21
1 review
0 helpful votes
June 1st, 2020

Stylish, cute and trendy clothes for a reasonable price! Some are lower quality but the price is great.

Thumbnail of user amparoa4
1 review
21 helpful votes
May 6th, 2020

Easy to find what you're looking for. Almost every product I was looking for had very specific information which I loved. Then there was a lot in Korean obviously but you can translate easily. Oh and you get a freebie at the end from their beauty collection like a face mask for example.

Thumbnail of user minht24
1 review
0 helpful votes
June 19th, 2020

The quality of the clothes was good. Even though the clothes took a long time to arrive, everything was okay. The products look like the image. The price was a little bit high.

Thumbnail of user karam116
1 review
0 helpful votes
June 12th, 2020

There was an issue with getting one of my shipments but that was mostly due to Covid. Customer Service was responsive to my questions most of the time. All of the products I bought are decent quality though so no complaints really so far.

Thumbnail of user cathyh276
1 review
21 helpful votes
June 10th, 2020

I've been using YesStyle for years to get my hands on affordable Korean skincare & makeup, as well as some cute jewelry every now and then. Their huge collection is what makes the website great, and the prices are fair.
The only reason why I'm not giving it five stars is because shipping can take quite long sometimes, though they do make this known and are transparent about how long it will take.
Another reason why is because they recently upped their minimum purchase amount for free shipping to 65 euros whereas it used to be 35 euros, which is a pretty big (and unfortunate) change.
I would definitely recommend this website if you don't mind waiting a bit for the order to arrive!

Thumbnail of user sophiel79
1 review
0 helpful votes
July 29th, 2020

My favourite site to go to when I want to buy skincare, and has really nice clothing options. Everything is affordable.

Thumbnail of user chapmannw
1 review
0 helpful votes
July 31st, 2020

Delivery is expensive but overall if you cant buy the stuff you want in your country yesstyle is a good option

Thumbnail of user ronneld
3 reviews
0 helpful votes
August 23rd, 2021
Verified purchase

I finally found an online store that offer lots of mock long sleeve shirts. Wide array of choices, some a little bit pricey though. Free express shipping and an additional 10% discount is rad!

Tip for consumers:
Use coupon codes. There is a free express shipping

Products used:
Mock sleeve shirts

Value
Shipping
Thumbnail of user heatherh1031
36 reviews
21 helpful votes
June 21st, 2021

This is the best store to get anything from clothing to skincare and makeup from Korea, Japan, Taiwan, and other Asia beauty. Very competitive prices, and you can earn points from doing honest reviews. In addition they have Influencer programs where you can choose a product each month at no cost (except shipping) and once approved you earn commission on any purchases made using your unique link/code. The only complaint (or would've been 5 stars) is shipping costs and time. For US expedited shipping it's $19! You'll receive your order in approximately 2 weeks or less. $9 regular shipping but takes at least 1 month. Used to be $5. So not sure I'll continue as an influencer for them.

Tip for consumers:
If you don't want to wait a month and has the cash get expedited shipping or you will wait, and wait.

Products used:
I've gotten clothes,makeup, skincare, and other beauty products.

Service
Value
Shipping
Returns
Quality
Thumbnail of user hbdapiosen051290
1 review
0 helpful votes
October 7th, 2023

My go to site for Korean Skin care for an amazing selections of product with affordable prices. Products are also legit.

Service
Value
Shipping
Returns
Quality
Thumbnail of user franeyz
1 review
0 helpful votes
June 27th, 2020

The prices are affordable but the quality is what you should expect based on the prices, just make sure to look at the photo reviews of the product before purchasing.

Thumbnail of user thaliaw5
1 review
0 helpful votes
July 11th, 2020

I love all of yesstyles clothing and have wanted to try them out for myself. I have not gotten the items yet but from looking at the sizing and fabric material I think they will fit and look well on me. There were many online coupons available also.

Thumbnail of user karenv400
1 review
0 helpful votes
May 23rd, 2020

There was lots to choose from and great prices! I am interested in Japanese and Korean skincare but they are not easily accessible where I live so YesStyle is a great option for me. The only con was some of my items would not ship for 21 days delaying my whole order.

Thumbnail of user fionnc5
2 reviews
1 helpful vote
May 3rd, 2019

Love that the website is very easy to navigate and it shows you similar products when you are browsing. Furthermore, the customer reviews on each product makes the decision making process easier. Oh, one more thing - hope that my buys will be exactly like what the pictures showed. Keeping my fingers crossed. If not, I hope the refund process will be easy.

Thumbnail of user priscillaa55
1 review
6 helpful votes
June 4th, 2020

Best place to shop for Korean beauty products! I literally get all my skincare products from here, and they ALWAYS arrive undamaged. Although the shipping takes quite a while (which is understandable since I live in California), I'm never disappointed. I don't know about clothing or other products they offer, but I would 100% recommend getting your kbeauty/skincare products from here!

Thumbnail of user manond6
1 review
0 helpful votes
August 5th, 2020

Une chose est sûre, l'esprit asiatique est au rendez-vous et c'est bien pour cette raison que je commande assez souvent sur ce site qui de plus est, la plupart du temps, bon marché et de bonne qualité. Les seules bémols sont le manque de renseignement sur certains articles qui ne sont donc pas toujours semblable à l'arrivée, un article sans commentaires n'est donc jamais bon à commander. Sinon, le site est tout simplement génial, toujours dans l'actualité de la mode asiatique et ça on adore ;)

Tip for consumers:
Toujours bien regarder les commentaires et les guide des tailles pour ne pas avoir de mauvaises surprises et éviter de commander des habits non coté.

Products used:
La dernière chose que j'ai commandée était des vêtement et je n'ai d'ailleurs jamais rien commandé d'autre comme de la cosmétique ou des objets.

Service
Value
Shipping
Quality

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From the business

Launched in 2006, YesStyle is the first online retailer to globally distribute a wide range of beauty, fashion and lifestyle products from Asia through their website YesStyle.com. Every season, YesStyle brings customers the latest trends along with thousands of items from brands across Asia. YesStyle.com is your trusted online retailer.

Business Attributes

  • Store credit
  • Free shipping
  • Yes
  • Value

Company Representative

Thumbnail of user cherylf8
Quality A.
Customer Satisfaction Dept.
Typically does not respond to reviews

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