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Canada
6 reviews
6 helpful votes
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Protects communist zionist businesses. Do not trust their reviews since they are all manipulated by libtard mentally ill communists.

Date of experience: February 24, 2022
New York
1 review
0 helpful votes
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Misleading
September 24, 2015

Yelp is good for restaurants, but I think a lot of the reviews are paid ones.

Date of experience: September 24, 2015
Texas
2 reviews
2 helpful votes
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Yelp removed my review before determining IF I had a genuine buying or service experience. I have paypal evidence.

I'm not sure if you can Trust Yelp reviews at this point. Removing negative reviews and I'm sure, not removing positive reviews of companies.

Email here:
Yelp HQ *******@yelp dot com
To:
Brent

Tue, Mar 31 at 1:59 AM

Hello,

We're reaching out to let you know that our moderators removed the review you posted to the private investigation office Truthfinder in Wallisellen, Switzerland because it didn't look like your content depicted an experience at this location.

To learn more, check out our Content Guidelines

"I don't recommend this service. Waste of time and money
Read the BBB reviews before joining. I wish I had.
Yesterday I decide to try your 5-day Trial
Includes UNLIMITED Reports

3/19/2020 8 48 AM Signed up and paid.
3/19/2020 1 20 PM Canceled
Spoke with customer service JONSEON

Address's wrong, phone numbers wrong, No employment History, no pics, licenses not correct.

Date of experience: April 1, 2020
Florida
1 review
7 helpful votes
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Trash don't use fake reviews are ok real ones are not and won't let me take my company off of yelp.

Date of experience: February 3, 2023
Georgia
1 review
0 helpful votes
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I am going to rate Walsh Honda of Macon, Ga poorly. I am especially disappointed with the attitude of the general manager David.
In early December 2020 my wife purchased I used Honda Odyssey. Immediately after purchasing it, she smelled oil. She took it Back to Walsh Honda. They discovered an oil leak. They clean thee oil leak impetus of powder around the stained area and told her to Called them in order to make an appointment to come back in a couple weeks to see if the stain had reappeared. Two weeks later she tried tto call them. She could never get in touch with anyone. No one would call her back.

In early February 2021, less than two months after purchase, Her engine light came on. We carried it back to wash onto. We worked with a service manager named Jay. He was very nice. He seemed to indicate that he wanted to work with us and fix the problem because it was agreed that the engine light should not be coming on this soon after purchase. The next day Jay Was off work. A person named Wayne called us. He indicated that there were problems with the oriole pressure switch and oil pump. He said it would cost $1200 to repair. I told him about thee situation of The vehicle leaking oil at the time of purchase. He told me he would check with the general manager, David, in order to find out what they can do.

He told me back a few hours and told me that the general manager said we would have to pay for the repairs. I did not get thee impression that we were going to get much of a discount if any discount even though we don't have a Van for approximately 6 weeks.
I believe this is a poor attitude for a business to have and I believe it is for customer service. I believe it is a poor reflection on Walsh Honda Macon, GA And a poor reflection on Honda products.

I would not recommend this Honda dealership to anyone and will be expressing my opinion to friends and family about Walsh Honda of of Macon.

Charles Wells, Macon, GA

Date of experience: February 14, 2021
California
5 reviews
9 helpful votes
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I am an avid yelper, and I absolutely love this site.
I love yelp because it helps me make informed decisions about a business.

Since all the ratings and reviews are made by many different individuals (much like this site). You must sift through the different opinons and figure out what you think for yourself. It's just nice to see what people think about a place, and help you make that informed decision.

I know one might be weary to believe the reviews here, because you would think that they are biased and maybe even made by the business owner, but actually, yelp has a pretty great filter system for their reviews. Watch the video.

And if you're a yelper like me, you can get to what they call 'elite' status and get invited to free events in your area that let you meet other yelpers and check out a restaurant. A nice perk:)

Date of experience: September 10, 2010
Arizona
1 review
0 helpful votes
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Discussing rip-off I have a towing business and I needed extra extra advertisement so I called Yelp and then course they just told the hell out of it but I got people calling me but I'd ask the people text me their address so I can go pick up the car wherever they're at and never got anything never ever in 6 months any people kept taking money out of my account money out of my account finally I found out that they had a different phone number online they didn't have my own phone number and they didn't give me back any money they didn't apologize for anything they just told me that they had that signed the contract and I needed to pay and I already paid $4,000 in 6 months these people are scuzzball okay they knew what they're doing cuz I told him I want my phone number on there and it wasn't on there ever I thought it was out of all the customers that called me only had one called me back and said hey how come you didn't come pick up my car I said well you texted did you text me the address he said yeah I texted you yesterday that's how I found out it was a totally wrong number they had on there they didn't do anything about it they just ripped me off any business that uses Yelp I don't go into their stinking filthy place my name is Pat from Nichols Towing in Phoenix Arizona

Date of experience: August 28, 2020
California
1 review
7 helpful votes
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ANNOUNCEMENT:
September 22, 2011

ANNOUNCEMENT:

We have recently implemented a system to outsmart yelp from hiding our filtered reviews:

Step 1- First of all, if you're advertising with yelp, we suggest you stop doing so and shift that money to optimize your own web site instead

Step 2- Have a graphic designer make a yelp badge that is placed on your web site. It should say "we have... filtered and unfiltered reviews on yelp".

Step 3- When a visitor clicks on the badge, it will go to another page ON YOUR OWN WEB SITE (instead of going to yelp's. (why help them get traffic and rank higher anyways)?

Step 4- On this page have your graphic designer get a screen capture (picture) of all your filtered and unfiltered reviews and have them pasted together onto one page (in 2 sections, the top section to be unfiltered reviews, leave a space, and then the lower section the filtered reviews).

Now, all your reviews (filtered and unfiltered) will be visible to all your web site's visitors.

5- Add the following words on the top:

"for your convenience, we have combined all of our filtered and unfiltered reviews on one page for you to view. If youd like to go to our live yelp page, please click here -------"

This is done so that your potential clients will not feel like you're trying to hide something or trying to cheat the system.

6- Be sure to update your unfiltered yelp page every few weeks.

Advantages of doing this:

1- Your visitors will stay on your web site instead of being re-directed to yelp's

2- Your visitors can't be redirected to your competitors page (unless they choose to go to your live yelp page).

3- No more being a slave to yelp's algorithm

4- Yelp would not benefit from getting traffic from you and higher rankings on google.

5- This system cost us only $150 to implement

Just be sure to shift that $300 per month on yelp advertising and put it into KEYWORDS that people will search for.

**Please pass this on to all small business owners that may benefit from this.

Date of experience: September 22, 2011
Nevada
1 review
0 helpful votes
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Solar light
November 27, 2021

Got light at Ace's Mesquite NV could not find my receipt, they would not exchange for another, terrible customer service will never shop there again.

Date of experience: November 27, 2021
Pennsylvania
1 review
0 helpful votes
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Horrible Mfs
September 14, 2019

THEIVES very unprofessionally! You dont need Yelp. Just do good business and good business will return

Date of experience: September 14, 2019
GB
1 review
2 helpful votes
Follow Eri A.
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THE SITE
August 14, 2013

THE SITE
Yelp.com is a user generated review site whose aim is to provide real and genuine reviews of products and services of businesses around the globe. In theory the site works with only real reviews, negative or positive, being posted and business evaluated on there customers experience.

THE PRODUCT
Upon opening a business account with Yelp.com you are charge a monthly fee to unlock 2 benefits, you are allowed to respond to reviews (a features that is standard among many sites including FB and Google Places/ Plus) and your business is given a limited amount of impressions or to put it simply your business is placed top of the listing within your selected categories under the SPONSORED space. You are also allocated an Account Manager who you can deal with directly regarding your business.

THE PROBLEMS
- Yelps magical filter algorithm that negatively effects you businesses brand and profits. This filter which is "unexplainable" displays reviews it decides are worthy or "real" on your business listing. For us this meant it displayed a 5 year old review for our business, then trading under a different name, and a negative review written by "real user" called Disappointed M. With no profile. Totally unacceptable yet it gets worse, as we have in fact had a total of 9 reviews with four 5 star reviews filtered away from public view, each a one a genuine customer of our business!
- Account Managers unreachable
- No alternative support numbers provided online or via email
- No response to urgent issues (Over 24hrs)
- No call back even after calling sales team (US) and going through a lengthy transfer to leave a message
- Sponsored impressions and ROI is poor
- In house Yelp posters and stickers have still not been received - 2 months after requesting.

Overall we were very disappointed with the service we received and have cancelled our account 2 months into our 6 month contract. We are happy to pay the cancellation if it means we no longer having to fund a website that is negatively affecting our business. It makes no sense to use their services instead focus on Google Places and Facebook your money is better spent here.

Date of experience: August 14, 2013
Florida
1 review
4 helpful votes
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They take down customers' reviews if you don't pay for their ads! Pay per click is outrageous $3.15

Date of experience: March 24, 2022
Georgia
1 review
1 helpful vote
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Kyle at Bluwave did a great job. Even repaired carpet in doorway. Cleaned carpet & furniture.
Will recommend Bluwave. Will defintley use again.

Date of experience: April 25, 2016
Arizona
7 reviews
7 helpful votes
Follow O W.
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I received the following email from Yelp.

Hello,

We're reaching out to let you know that our moderators removed reviews you posted to more than one business page, including Costco.

We typically remove reviews that appear to depict the same experience and are posted to multiple business pages. If you have firsthand experience as a customer of a business, you may share your experience on the page that best corresponds to the location where your experience took place.

If you've interacted with multiple locations, you can post a different review on each business page that speaks to your interaction with that specific location. However, please be aware that if you repost the same content to multiple business pages, this content will be removed without further notice.

To learn more, check out our Content Guidelines (https://www.yelp.com/guidelines).

Flagged Content:
DO NOT USE Costco Travel. We booked the trip about 60 days ago with a deposit. The trip is for the end of May. Today on March 20th we received an email stating the entire trip will be charged to our account on March 22nd. We can call and cancel but the hold time is 1 hour and I am doing that while I listen to horrible elevator music. There is no way to cancel online like all other travel programs.

It is unacceptable and a scam.

Regards,

Yelp Support
San Francisco, California

Yelp Official Blog | https://www.yelpblog.com
Yelp Support Center | http://www.yelp-support.com
Yelp for Business Owners | https://biz.yelp.com

I have emails and receipts for my interaction with Costco travel on the date my review was published. Yelp does not have a customer service email and this email came from a "no reply" address.

I know many small business people that can not get Yelp to remove false negative reviews after literally begging Yelp and providing documentation.

This is sad. I was deeply disappointed because I used to trust Yelp reviews. I do not like the way Costco handled my booking and how deeply difficult it was to get my money back. That is what the removed review was about.

Date of experience: July 29, 2021
Florida
1 review
2 helpful votes
Follow Viktoriia K.
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Our company appliance Repair and we claim the business page on Yelp to start advertising. In a few days, the agent Sean contacted me to enroll and provide us the support to get started. $300 dollars in advance as a credit to get started and set up the daily budget that works best for us according to the area and leads expectation. We set up manually $10 per day and Sean guaranty no penny more during the day. There is no agreement no penalty and no fee. Cancel any time. We agreed and start adverting 17 days ago. The advertising had the low performance we do not have any online booking/calls and works as well. No money in returns. Decided to stop advertising. Received bill for $270 due for 17 days. We were on recorded line I checked that out. Sean guaranteed $10per day and $300 as credit. I tried to reach seam or somebody who can make a breakdown bill and provide all info regarding that. After two days Sean responded to my email with the phone number of the success manager. The success manager said, that the budget is optional and average and Yelp can spend my daily budget as per trends and demand. Even in one day?! Manager shoed me 6 inbox messages with the quote that YELP counts as LEAD?! That five people ask me to quote them with similar questions and never got me back. I checked their YELP profile -no images, no reviews no friends. I believe that fake account. And YELP counts it as LEAD and charge. YELP charges me for CPC for $19 bc of demand... per manager... if demand is so high why We do not receive any orders from YELP and why they spend $19 per with budget $10 per day?! YELP spent our company money with no any permission. YELP does not have my signature in agreement but they charge my DEBIT CARD for advertising that does not advertise. The agreement mean two sides agree. We do not agree to pay for advertising that not advertises my business. Yelp said that advertising with YELP is our problem and risks. Is that gambling? The agreement not working the advertising not working we do not suppose to pay.

Date of experience: October 30, 2019
Missouri
1 review
0 helpful votes
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Horrible nonresponsive arrogant only go by a contract and charge tack on fees company
This is a very stuck by only the books -don't get a damn -about a customer -only to use their contract to their gain company
I will NEVER USE OR GIVE RECOMMENDATION FOR THIS COMPANY
DO NOT USE PUBLUC STIRAGE
LOTS OF MISLEADING ADS -DONT BELIEVE THE $1 first month fee
You'll pay Alot more and don't trust them to get a bargain -they will find a sucker in you if you think they'd give you a deal
They are NOT HELPFUL OR BY ANY MEANS EASY TO GET A HOLD OF -Locally or Nationally. Definitely Not willing to resolve anything locally or on a national level with a customer other than put a contract in your face
Only good thing is they do have a local gal that was really sweet and nice
Too bad they as a company are beyond terrible and they will move to sell your stuff the moment you challenge them
Never have a seen a business do this
Who take advantage the moment they are not paid with only adding on fees rather than find out what is going on with you as a customer
Only to shove a contract in your face
Def Not customer friendly or customer driven by any means
Yes you Public Storage
Customers are not a number or like cattle

Date of experience: March 27, 2020
New Jersey
1 review
0 helpful votes
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Stay away
September 28, 2020

Yelp is no good advertising don't waist…

Yelp is no good advertising don't waist your money and time I tried many time and they couldn't do nothing they're SCAMMMMM

Date of experience: September 28, 2020
Massachusetts
2 reviews
6 helpful votes
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Yelp is a scam
June 5, 2019

Yelp refused to remove libelous reviews from our company page when told that we weren't interested in using their advertising platform.

Date of experience: June 5, 2019
Georgia
1 review
0 helpful votes
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Embossed Graphics
October 20, 2020

Recently, spent nearly $100 and could not be more DISSATISFIED with both embossed napkins AND the dreadful, do nothing, lack of Customer Service.

Date of experience: October 20, 2020
New Jersey
1 review
2 helpful votes
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YELP has the wrong reviews of a different company under my excellent company! They should be in jail or paying lawsuits for SLANDER!

Date of experience: March 25, 2019

Overview

Yelp has a rating of 1.4 stars from 1,588 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Yelp most frequently mention customer service, small business and credit card. Yelp ranks 244th among Search sites.

service
371
value
341
shipping
109
returns
141
quality
319