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O W.

2 Level 2 Contributor
  • 4 Reviews
  • 5 Helpful Votes
  • 0 Thank Yous

Experience: Clothing & Fashion, Entertainment, Beauty

Member since August 2017

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4 Reviews by O

I am currently in the process of waiting for management to call me back. I have a bill from the Post Master for $313.00 for a garment that was sent to me from ssense. The customer service person said if an item is over $800.00 the client receiving it MUST pay the customs bill. ( I sent the item back prior to receiving the bill). She said it may not have been explained at checkout and for that she did apologize.

I am livid.
I was purchasing tickets for New Years Eve at Prohibition in Vancouver BC and
Ended up purchasing tickets Prohibition Era New Years Eve party in Washington DC.

The information provided was sloppy and easily confused. I could only see the location when I printed the actual tickets. I contacted the organizer and Eventbrite via email immediately (within 5 minutes) with no response from either.

The only CLEAR issue is the NO REFUNDS in all caps.

Very disappointed. I am out over $200.00
I am familiar with the Freya brand and ordered a Freya swimsuit from this company. It was wonderful but the robe in a different brand did not fit well. They included a return packing label and the return was effortless. I will order again from this company.
The wig I received is not even close to the one I ordered, it is not even a hairstyle. It is just a mess of plastic hair. The 'bangs' come to my chin. The chin length wig is below my shoulders in strange layers. Total waste of money. HUGE disappointment. Do not purchase from this company.

O Has Earned 5 Votes

O W.'s review of SSENSE earned 2 Very Helpful votes

O W.'s review of Eventbrite earned 2 Very Helpful votes

O W.'s review of WigSis earned a Very Helpful vote

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Jake J. reviewed SSENSE

Terrible customer service! Do not buy from this site! They will not refund you for any returns....


I shipped back items and I waited 2 weeks to get a refund it's a shame Their refund takes 2 to 1...