I am currently in the process of waiting for management to call me back. I have a bill from the Post Master for $313.00 for a garment that was sent to me from ssense. The customer service person said if an item is over $800.00 the client receiving it MUST pay the customs bill. ( I sent the item back prior to receiving the bill). She said it may not have been explained at checkout and for that she did apologize.
I am livid.