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Colorado
1 review
1 helpful vote
Follow Q B.
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I don't know why Yelp got only 1.5 star. As a business owner Yelp offered free listing for business unlike Google I really not happy with.

Date of experience: October 13, 2021
Pennsylvania
1 review
0 helpful votes
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They steal your money and they talk a good game please do not sign up with them no matter what they say they cannot be trusted.

Date of experience: January 28, 2020
California
1 review
0 helpful votes
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AT THIS TIME I WOULD LIKE TO COMMEND NEXGEN A/C ON THEIR EMPLOYEE RAMON GUITERREZ...
HE IS EFFICIENT, KNOWLEDGEABLE... EXCELLENT CUSTOMER SERVICE... I HIGHLY RECOMMEND HIM..

Date of experience: June 23, 2020
California
5 reviews
15 helpful votes
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Horrible pieces of garbage that work for Yelp. Awful sub-human garbage, lousy excuses for people who deserve nothing but endless suffering.

Date of experience: December 16, 2016
California
2 reviews
17 helpful votes
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Here's a little story...
December 31, 2018

So I was perusing new restaurants in my area via Yelp one night because I have always thought Yelp is the place to get honest reviews from people. So as I am reading about this brand new restaurant that just opened, I suddenly come across this twit who has written a novel just slamming this place. It appears she had to wait too long for food. And from the looks of her, she had not missed too many meals. Well,,, it just rubbed me the wrong way. After all, here is a brand new business, a restaurant at that, not easy to run these days in the first place... here is a new eatery just opened, still working out the kinks, and you are going to get on yelp and give it your college try to put them under? No no no... not if I can help it. So I wrote a rebuttal to her blah blah blah and do you know that Yelp deleted it! Yes, that's right! All I said to this girl was that based on her other reviews, she finds fault in anything and likes to complain about everything and quite frankly, is someone a business does not want back, so BUH BYE Felicia!
Now I look at a business, read a few reviews and sometimes see what kind of reviews these people give to other places. There was a girl in my town who was purposely going on Yelp and writing ugly reviews about the businesses near her. So you see, all is not as it seems. Do NOT take every review at it's wording. There is more than meets the eye with these reviews. And how UNFAIR is it that someone can just throw a business under the cement truck possibly without ever having gone to or seen such establishment... huh?
Give everyone a shot and make up your own mind... because some here are out of theirs!

Date of experience: December 31, 2018
Wisconsin
1 review
0 helpful votes
Follow Cheryl L.
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Yelp called my phone and want me to walk thru their site with her. I told them I couldn't afford anymore advertising. They gave me $900 in free advertising. They didn't even give me 2 weeks and they took 560.00 out of my business account with no warning. Don't go with the they rob you.

Date of experience: March 4, 2021
Tennessee
1 review
0 helpful votes
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Didn't get anything promised from yelp on my ad for my company but still got charged for it. That's the only thing they got right. Yelp is a scam

Date of experience: July 20, 2023
New York
1 review
1 helpful vote
Follow Nataliia G.
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We are a small but profitable business in New York providing people with the services since 2014. We have our company listing on Yelp as anyone else does. In a month or so after we put the business on Yelp.com the sale representatives started to call us with the paid advertising proposals. They pushed us to buy the clicks. We refused to go with them because started to achieve good results on Google (for free). We invested a lot of time and creativity to bring online customers to our newly-opened business. We are not flattering ourselves, but this year Google mailed us a beautiful Christmas gift - a tote with our company picture and logo, a bunch of cards that Google advised us to give to clients encouraging people to continue leaving their feedback our company etc. In the holiday card they explained that we are doing just great - that's why they have sent us the gifts. And this was for $0.00 - just our personal efforts and ideas of our branding specialists and writers. I, as the representative of the company, decided to report the matter with Yelp because yesterday we have received a weird call. A Russian speaking Yelp's sales representative, addressing me in a loosy-goosy and disrespectful manner, insisted we to buy the yelp's paid clicks again. After I have repeated for the third time that we are not interested, he became more rude. The most interesting thing though is that he brought our attention to a negative review left by a customer insinuating that this review could be "transferred" into the well-known to all business owners folder named "reviews that not currently recommended." We knew that Yelp plays the games with the customers reviews - 20 out of 28 reviews left by our clients - are located in the said folder. The worse is that you cannot delete your listing from the fishy site. Once you list your business there - it is for LIFETIME. If you are a new business, go on Google - reputable, trustworthy and fair. If you stock with Yelp.com you will be constantly blackmailed - what they care about is just money they try to make in dishonest way.

Date of experience: April 9, 2019
Virginia
6 reviews
3 helpful votes
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Really helpful when picking places to eat. My wife and I usually it like very day to find dinner places

Date of experience: November 24, 2012
Colorado
3 reviews
3 helpful votes
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Yelp sucks.
April 16, 2019

Crap review site that caters to the most hideous people on the planet who are not qualified to write reviews!

Date of experience: April 16, 2019
Florida
1 review
0 helpful votes
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Opti-mart
April 5, 2021

Have been doing business for 3 years. Always fast, responsive and reliable products and services. Highly recommend for vision care

Date of experience: April 4, 2021
Florida
1 review
46 helpful votes
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I have been using Yelp for about 6 years now. Yelp is a great tool for finding restaurants and businesses. I travel extensively and I can always count on Yelp when I need great places to eat or just need a place to stay. In terms of being a member of their Elite squad, it's all politics. Yelp rewards their Elite members by throwing free parties with booze and food and they think that's enough to keep people writing reviews. The Elite squad has become a laughing stock over the years because they are approving anyone who has 20+ reviews. Yelp makes millions of dollars thanks to people writing reviews voluntarily.

When I became Elite, I had well over 100 reviews and hundreds of pictures and I actually had to earn it. I have attempted to give suggestions in terms of earning points for reviews and having a rewards system that can be exchanged for discounts or yelp merchandise. The cliques of yelpers get together and attack anyone who tries to change their perfect little yelp world. At the end of this year, I will be giving up my Elite status voluntarily. I don't need a title to write good and honest reviews for people to read. If they want to censor my reviews, so be it!

I'm also pretty disgusted by their extortion allegations. A business shouldn't have to buy their marketing options in order for positive reviews to show up. People have the choice to purchase or turn down their services and if they do refuse, there shouldn't be retaliation. Their so called algorithm is manipulated by something other than a computer. It's pretty suspicious that positive reviews would appear after a business owner makes a payment for their advertising.

Date of experience: July 17, 2016
Canada
1 review
0 helpful votes
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Yelp
April 3, 2023

I found yelp to be dishonest and even though they said free nothing is free with yelp. Had to change my cards so they would stop charging me

Date of experience: April 3, 2023
Texas
1 review
0 helpful votes
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Clay Cooley Kia Irving
November 14, 2022

DO NOT BUY FROM CLAY COOLEY KIA IRVING - HERE'S WHY.
I made a verbal appointment with Michael at Kia Irving this past Saturday at 9:00 a.m. to test drive an EV6. His response was that he would have the keys available and ready to test drive. Upon arrival at 9:00, I found he was in a meeting.
After 30 minutes, three loudspeaker notifications from the receptionist for, "Michael, you have a customer waiting", and two text from me, he did not respond.
While he was in the meeting, the IT guy quickly ushered me into Michael's office to gather my information which had included my interest in the EV6 and Telluride, as well as my interest in not purchasing that day because my granddaughter was arriving at 9:30 and that I had to be available to pick her up then.
When his meeting was over around 9:35, he walked out and brushed off his delay as if the delay was not a big deal.
He wanted me to follow him into his office, but I told him that I shared my info with the IT guy previously.
He then proceeded into his office, reviewed my statement and when he returned his response was shocking to say the least, and had said, "If you are not buying the EV6 TODAY, the door out is behind you", and he turned around and walked away.
I was appalled by his response especially since I am a paying customer and VERY interested in purchasing a Kia, but just not that day.
Afterwards, his managers approached me and listened to my complaint but never once were they willing to make the situation better.
I WILL NEVER STEP FOOT INTO A CLAY COOLEY DEALERSHIP AND HIGHLY RECOMMEND OTHERS DO NOT AS WELL.

Date of experience: November 14, 2022
Tennessee
1 review
4 helpful votes
Follow Sean d.
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I had a customer put me on yelp and gave me five star reviews. After through the last couple of yrs I've continued a solid five star status until a couple weeks ago. I had a customer give me a one star. Short story long we had an agreed price but after the work was completed she decided it was too high. After three months of billing her on her delinquent acct she posted a very malicious review. I responded with a well worded and well thought out response and stayed professional the whole time. After that she completely erased and reposted an entirely different review. I reached out to yelp for help did as they asked in order to have it reviewed. Not knowing that there review system is a program that reads algorithms And certain wording. No help there so I resubmitted it again so a person would review it. Well they didn't like that. Not only did they leave her false post they also deleted my response. I reach out to them and Adam informed me " I'm not customer service and your not a customer. Customers pay us money and you only have a free acct." So it went down hill from there. They kept bouncing me from one number to the next until I found out that the numbers all go back to the same call center. I spoke to Billy and immediately realized that he and Adam must be sitting in the same cubicle. He refused to let me talk with anyone else and hung up. So this is the service you will get with them. Unless you pay money. Also I tried to remove the account all together and they won't let me. I would like to ad that I have five stars on every other site. So it's not an issue that this is a problem with my business.

Date of experience: November 1, 2018
North Carolina
6 reviews
7 helpful votes
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I hate yelp, I created an account and every single review I have made has been deleted. I just don't bother with it anymore.

Date of experience: April 28, 2013
New Jersey
1 review
2 helpful votes
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I was at the first few weeks of my chemo treatments after having surgery a few weeks earlier and I went to Tiffany Wigs on Route 17 S, Rochelle Park. I DON'T recommend anyone to go to this place. I would especially NOT recommend anyone in a vulnerable or desperate situation to go to this store. The sales people tell you everything looks good on you, each wig is perfect for you, and when you are this sad and vulnerable, you cant help but believe them. I bought a wig that I knew did not look good on me, I did not care for at all, but I had barely any hair left and I needed to find something. The sales woman knew I didn't care for it but she pushed me into buying this wig, knowing how sad and pathetic I was at the moment. A few days later without EVER wearing it, the tags were still hanging from the wig, I called and asked if I could please return it. I hated it on me, did not look like me at all, and she said read the bottom of the receipt. It did say no refunds. She was correct, but I cannot believe that she had no sympathy or compassion for a woman who she knew was at the lowest point in her life. The wig came right off of the shelf, so why could I not return it and she could have put it right back onto the shelf I told her I never wore it, it still had every tag on it. For That kind of money and it was expensive, I cant believe how rude they were. For someone that wants to cater to woman in this position of chemo, no hair and desperation, they are NOT the right store to go to. Stay away... there are plenty of other places I found that are much much nicer and compassionate. I cannot believe this is the way she treats her customers. She never wants to help after she sells you something. And she pushes you to get something because she knows you are at your lowest point. I will never go back to this place again. She doesn't deserve business!

Date of experience: June 20, 2016
New Jersey
1 review
0 helpful votes
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Yelp is a rip off.
August 26, 2020

Don't sign up for any of Yelps services. They promise things they don't deliver and then charge you through the nose. STAY AWAY!

Date of experience: August 26, 2020
New York
11 reviews
57 helpful votes
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If you travel a lot this is a fabulous site to get an idea of where to begin finding what you need in a new unfamiliar city.

Date of experience: March 10, 2013
Maryland
1 review
0 helpful votes
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Today I tried ordering about $32.50 in small lightweight merchandise from Amazon.com; before the check-out i opted for the Prime Membership 1-week trial for $1.99. However, when I attempted to complete my order, Amazon had the unmitigated gall to try to ADD another approximately $34.00 IN BOGUS shipping charges to this order; instead of the free shipping which I would expect from paying for the 1-week Prime membership. Of course I immediately cancelled this order; and further, also immediately canceled the Prime 1-week trial membership. THEN I checked my bank account to find out the AMAZON had gone into my account and taken about $2.12 for the BOGUS Prime trial they just attempted to SCAM me out of with OUTRAGEOUS shipping charges which under any other circumstance with any other business would have been possibly about $10 maximum. When I had to waste my time calling Amazon Customer Service, first the phony computer voice put me through HELL... insulting my intelligence and taking several frustrating minutes of my time before finally transferring me to an agent--who additionally attempted to waste even more of time running me around in circles ALL in order for Amazon to credit my account for the $2.12 cents they SCAMMED me out of by adding on about $34 in BOGUS shipping charges which was in complete and stark contrast to what one expect from Prime's FREE shipping pledge. BEWARE OF THIS AMAZON BAIT & SWITCH SCHEME!

Date of experience: May 8, 2022

Overview

Yelp has a rating of 1.3 stars from 1,589 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Yelp most frequently mention customer service, small business and credit card. Yelp ranks 244th among Search sites.

service
371
value
341
shipping
109
returns
141
quality
319